Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
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Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Written by the company

89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
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Ayesha at the Luton Three store provided outstanding professional service. She clearly explained all the available offers and helped reduce my overall costs significantly. Her approach shows a great understanding of people, with patience, honesty, and clarity throughout. Truly deserves recognition, progression, and a pay rise. An absolute asset to Three.

Reply from Three UK - 3Store Luton
We had a very amazing experience from the person name Flo she explained everything and she delt very well with us.
Really appreciate the support she has given to us

Reply from Three UK - 3Store Luton
Ayesha attended to me and she was really great. She was very patient, explained everything I needed to know. She was such a great help. Thank you Ayesha!

Reply from Three UK - 3Store Luton
Good service. Provider name was Ayesha.

Reply from Three UK - 3Store Luton
Shyheim helped me to setup all and gave clear explanation.

Reply from Three UK - 3Store Luton
Ayesha attended me on three store. I am happy with the plan.

Reply from Three UK - 3Store Luton
The staff at luton store: Jamilah, Roberta and Ashley are amazing. They really help and care about their customers

Reply from Three UK - 3Store Luton
Ashley was very to me and a great customer service as well

Reply from Three UK - 3Store Luton

Reply from Three UK - 3Store Luton
The young lady Goodness who looked after us explained everything clearly and also gave us options to purchase . She was very patient as my husband had some issues with understand dadas GB etc. we ended up buying a phone that he felt happy with. Much appreciated

Reply from Three UK - 3Store Luton
Mujahid provided an excellent customer service, he answered all my enquiries and even cleared any doubts I had about going on contract, as I had a pretty bad experience before. I would recommend him to other customers.

Reply from Three UK - 3Store Luton
Goodness was helpful and supportive

Reply from Three UK - 3Store Luton
Top service from Shyheim help at every stage of the process went out of his way to help set my phone best service .....will certainly recommend

Reply from Three UK - 3Store Luton

Reply from Three UK - 3Store Luton
Brilliant very helpful great service .
Sarain , excellent thanks.

Reply from Three UK - 3Store Luton
Shyheim was so good he gave me a great deal and really consideeing what was best for me as a customer i value

Reply from Three UK - 3Store Luton
Shyheim gave me such good service I'm very happy

Reply from Three UK - 3Store Luton
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