Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
189 reviews
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Flo customer advisor is soo nice girl…
Flo customer advisor is soo nice girl and good advisor , she is very friendly and professional she explained very easy to understand
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Mujahid really helped and guide with…
Mujahid really helped and guide with the process and I would really recommans their service to others
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hi.
Thanks! Your review is really appreciated. -Pete
Mujahid helped us alot and guided us…
Mujahid helped us alot and guided us really well. Thanks to him that we have got better network.
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
Thanks! Your review is really appreciated. -Pete
Ashley at the store was very…
Ashley at the store was very approachable and respectful... attended to me as requested.
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey Joseph, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Very helpful staff,good explanation and…
Very helpful staff,good explanation and patience..
Rangasai, customer advice.😊😊😊
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey Diana, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very good customer service from Shyheim…
Very good customer service from Shyheim took his time to explain the offers in clear manner and very supportive
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Luton
We're pleased that Shyheim gave you thorough and efficient guidance towards making a purchase, Samir :) Thank you for the review -Scott
The staff is very polite and helpfull (…
The staff is very polite and helpfull ( Mujahid and Tareq).
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Customer service was great and…
Customer service was great and everything was well explained.
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5⭐ review, Michelle. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
I had an exceptional experience with Goodness
I had an exceptional experience with Goodness customer service. From the moment she attended to me, she was responsive, friendly, and genuinely committed to helping me. Every question I had was answered with patience and clarity, and she went above and beyond to ensure I was completely satisfied.
What truly stood out was their professionalism and the care she put into resolving my issue quickly and efficiently. It’s rare to find a company that treats its customers with this level of respect and dedication.
Thank you, Goodness, for delivering such a positive and refreshing customer service experience. Highly recommended!
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Flo was very helpful,got us some great…
Flo was very helpful,got us some great deals on 2 phones,very friendly 10/10
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Luton
That's marvellous, Brooke. Flow guiding you as you made your decisions is fantastic, and we hope you love your phones :) -Scott
Flo is best advisor I never se like her
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5⭐ review, Veera. We appreciate you taking the time to send this over! Well done Flo 🎉 -Jade
The adviser was good and explained it…
The adviser was good and explained it well. His name is SAAI
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5⭐ review, Anna. We really do love to hear this! Well done Saal 👏 -Jade
Awesome 💯
Awesome 💯. I had a nice experience with Flo. I will recommend her to everyone.
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5⭐ review, Mr Oladipo. We appreciate you taking the time to send this over! Well done Flo 🎉 -Jade
“I had a great experience in store…
“I had a great experience in store today. The customer service was genuinely helpful, and Mujahid went out of his way to assist me. Really appreciated the support.”
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
Thanks! Your review is really appreciated. -Pete
Really good service from shyheim…
Really good service from shyheim listened to all of my concerns. Great service I leave the store very happy with my new plan
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Rangasai gave me a good experience by…
Rangasai gave me a good experience by guiding me about sim well explained. Thanks to Rangasai.
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hi Sangaraju we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Very detailed explanation and I love it
Flo and Roberta is so welcoming and her explanations are well detailed
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this amazing 5⭐ review, Stanley. We really do appreciate you taking the time to send this over! Well done Flo and Roberta 🎉 -Jade
My experience at the store was the…
My experience at the store was the best. We met Rangasai he guided us well and help me in my purchase.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Luton
We're so pleased to hear it, Disha. It sounds like Rangasai was brilliant :) Thank you for your review -Scott
Goodness was very helpful the…
Goodness was very helpful the experience was smooth and good
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hi Akingbemisilu, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
This is my first time of using the three network
This is my first time of using the three service and the customer care Assistant Vinay was a supportive and dedicated person who made sure he understands what I wanted and was able to help me achieve it in a very smooth way.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hello Faith, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
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