Absolutely fantastic staff great deals and excellent knowledge really helped me out today many thanks definitely use Norwich three. Jack is fantastic and will sort you out a great deal.
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See what reviewers are saying
I went into three hay market without an appointment on a very busy Saturday afternoon and was immediately helped by Jack. Jack was super polite and efficient and solved my issues easily and pleasantly... See more
Company replied
Jack was super friendly and helpful and helped me explore all options for a new phone contract. I always put off going into shops for upgrades, but this has changed my views, thanks again Jack
Company replied
Wayne was fantastic as i got a new phone but needed my heart moitor connecct to my phone ,went istore and wayne worked out how to do and spent time with me to resolve very important app gratefull for... See more
Company replied
Company details
About Three UK - 3Store Norwich (Haymarket)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23-24 Haymarket, NR2 1QE, Norwich, Midlands, United Kingdom
- 01603764505
4.9
Excellent
96 reviews
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Wayne was fantastic as i got a new…
Wayne was fantastic as i got a new phone but needed my heart moitor connecct to my phone ,went istore and wayne worked out how to do and spent time with me to resolve very important app gratefull for his service made my day
August 19, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s brilliant, Christopher 🌟 It’s amazing to know Wayne's expertise and dedication helped get such an important app connected to your new phone. Your words are a real highlight 💙
- Three Social Media Team
I wwnt i to store and wayne replaced my…
I wwnt i to store and wayne replaced my broken phone with a new and swapped my data very frendly and helpfull service
August 18, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Alan, it’s great to hear Wayne was able to sort out your phone and get everything transferred over smoothly. Thanks for sharing your experience. 😊
-Three Social Media Team.
Got a great deal from wayne as old…
Got a great deal from wayne as old phone was broken also helped me set up my new phone very helpful and friendly service
August 18, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Alan, it sounds like Wayne took fantastic care of you today. We are so glad he was able to provide such brilliant support and get your replacement device completely ready to use.— Three Social Media Team
Absolutely fantastic staff great deals…
Absolutely fantastic staff great deals and excellent knowledge really helped me out today many thanks definitely use Norwich three. Jack is fantastic and will sort you out a great deal.
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Stewart. It is wonderful to hear about your great experience at our Norwich branch today, and we appreciate you highlighting Jack's excellent support. We always aim to deliver top-tier service, and we are glad you left happy.— Three Social Media Team
Great help!
Musab was a great help as he always is! Real credit to the store
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Absolutely fabulous, Christof! We’re delighted Musab was such an outstanding support. Thank you for the 5⭐ review! – Three Social Media Team
Wayne and nikita helped me choose my…
Wayne and nikita helped me choose my new phone as well as transfer data very helpful as i couldnt have done it
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
New phone day is the best! 🙌 We are happy that Wayne and Nikita could help you choose the right device and sort the transfer out for you. Have a great week ahead! — Three Social Media Team
Jack was super friendly and helpful and…
Jack was super friendly and helpful and helped me explore all options for a new phone contract. I always put off going into shops for upgrades, but this has changed my views, thanks again Jack
August 8, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Bernie, thanks for the lovely review. We’re happy to hear that Jack delivered superb assistance with a warm approach and explained each option thoroughly for your new device contract without any hassle.
– Three Social Media Team
Excellent service
Excellent service, brilliant costumer interaction, very helpful from the staff AJI , thank you very much!:)
August 3, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Mikhael, thank you for sharing this brilliant 5⭐ review. It’s great to hear AJI provided excellent service and made your experience so positive.
— Three Social Media Team
Great service
Jack was extremely helpful in the Norwich 3 store today - got everything sorted and 2 great deals. Thanks Jack!
August 3, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi there. It is great to hear that Jack at our Norwich branch was able to get everything sorted with two excellent deals for you today. We really appreciate you taking the time to share your experience.— Three Social Media Team
Wayne was amazing
Wayne was amazing. He helped us out even though it took a long time(the dinosaur phone's) Really happy with his service.
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Sharon, thanks so much for sharing your experience. We’re delighted to hear Wayne ensured everything was handled with patience and care.
Three Social Media Team
Spent a great deal of time helping to…
Spent a great deal of time helping to transfer our dsta to new phones
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Christopher, thanks for the amazing 5⭐ review. We’re happy to hear that you received top tier support with a smooth and secure data transfer to your new device.
– Three Social Media Team
Find a '3' store not branded Vodafone
Went to Chapelfields Norwich today to go ti the '3' store to upgrade my phone. Store there was closed as now merged with Vodafone. After queuing in a Vodafine store for 30 mins to speak to someone about my '3' account i find that seen as my tariff is business they would have to put me on Vodafone as they were unable to upgrade me. ..not happy.
So found out that there is still an a '3' store at 23-24 Haymarket NR2 1QE. Went there and was served by the lovely Wayne who was very knowledgeable helpful and pleasant.
Came away with new phone great plan and still on '3'.... so if you are on '3' go to a store that has not been branded Vodafone.
July 31, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s impressive, Kate. We’re glad to hear that you’re happy with our service. Thank you for the great review. – Three Social Media Team
I went into three hay market without an…
I went into three hay market without an appointment on a very busy Saturday afternoon and was immediately helped by Jack. Jack was super polite and efficient and solved my issues easily and pleasantly. Jack even helped me with extra issues as well. I am very grateful and happy.
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s fabulous, Elizabeth! We’re delighted to hear that Jack provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. – Three Social Media Team
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Simon, thanks for the lovely feedback. We’re delighted to hear that Jack delivered top tier assistance without any hassle.
_Three Social media Team
Customer service has been outstanding
Customer service has been outstanding
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Love this energy 🎉 Tina. Amazing to hear our team delivered support that left such a lasting impression 🌼
- Three Social Media Team
Wayne was friendly and helped me set uo…
Wayne was friendly and helped me set uo my new phone and goigle account vrey good service
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Jean, we’re pleased to hear that Wayne provided friendly and helpful support while getting everything set up for you. Thank you for sharing your experience with us. 😊
-Three Social Media Team.
I went into the three store to get the…
I went into the three store to get the home broadband deal and Wayne and Linda even set it up for me very happy with the service in-store thanks
July 5, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
This is fantastic to hear 🚀 Armin. We’re pleased Wayne and Linda’s attentive support got your home broadband up and running, leaving everything sorted just the way you needed 🌻
- Three Social Media Team
Reply from Three UK - 3Store Norwich (Haymarket)
Hi there, what a lovely 5⭐ rating! We’re really glad to hear that Linda gave you such great support. We want every customer to feel this happy with our service. 🥰
— Three Social Media Team
Came into the Norwich store and walked…
Came into the Norwich store and walked out with the phone I wanted with very little hassle. Wayne was great and walked me through the whole agreement.
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Scott, your comments mean a lot to us. We’re delighted that Wayne’s support made your visit to the Norwich store a positive experience.
– Three Social Media Team
Reply from Three UK - 3Store Norwich (Haymarket)
We appreciate your review, Callum. It’s great to know the support you received made things easy and enjoyable for you.
– Three Social Media Team
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