Wayne helped me get my phone working as it had a virus and I couldn't use it also gave me options for new phone a later date if needed
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See what reviewers are saying
Absolutely fantastic staff great deals and excellent knowledge really helped me out today many thanks definitely use Norwich three. Jack is fantastic and will sort you out a great deal.
Company replied
I went into three hay market without an appointment on a very busy Saturday afternoon and was immediately helped by Jack. Jack was super polite and efficient and solved my issues easily and pleasantly... See more
Company replied
Jack was super friendly and helpful and helped me explore all options for a new phone contract. I always put off going into shops for upgrades, but this has changed my views, thanks again Jack
Company replied
Company details
About Three UK - 3Store Norwich (Haymarket)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23-24 Haymarket, NR2 1QE, Norwich, Midlands, United Kingdom
- 01603764505
4.9
Excellent
100 reviews
Asks customers to review
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Happy with service and Wayne…
Happy with service and Wayne transferred all data
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for sharing your experience, Trevor! Wonderful to hear you’re happy with the support and that Wayne handled the data transfer for you. 🙌 -Veronica
Giid fast and helpfull service by wayne
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hello Daiva,
Thanks a ton for your review! It’s wonderful to know Wayne gave his best, and we hope you have a fantastic day 🤗. -Kashish
Reply from Three UK - 3Store Norwich (Haymarket)
That’s awesome, Mr Ramesh! We’re glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica
Went into store with issue and Wayne…
Went into store with issue and Wayne worked hard to resolve
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for the ⭐ review, Will! We're thrilled that Wayne gave you great service and friendly guidance at the store. -Neha
Issue was sorted promptly and wonderful…
Issue was sorted promptly and wonderful customer service
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s fabulous, Ayomide! We really love hearing this from our customers, and it means a lot to us. Thank you so much for the review. -Neha
Great service from Briony at Norwich…
Great service from Briony at Norwich Haymarket,super helpful (a long with Jack too ).
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for your feedback, Tom. We’re delighted that Briony delivered such outstanding support at Norwich Haymarket, and it’s great to know Jack played a part in making your visit even better. Your kind words mean a lot to us. -Manavata
The exceptional helpfulness of Briony…
The exceptional helpfulness of Briony and her manager at the Three Store Norwich Haymarket.
They alerted me to a better deal for my home broadband after having problems with DPD and their delivery of a router ordered online.
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for the feedback, Andrew! We're delighted to hear that Briony and the manager at the Three Store Norwich Haymarket made your visit a positive one and ensured you were offered the options that suited you best. -Afaq
lovely very helpful!
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Wiktoria, that’s exactly what we love to hear from our customers, thank you so much! 😊 -Ayesha
Jack at 3 was brilliant from start to…
Jack at 3 was brilliant from start to finish. He helped me choose my new iPhone and made the whole process quick and easy. He even went the extra mile to transfer all my data over for me. Great customer service and a real credit to the team!
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Ollie, thank you for your feedback. We’re glad Jack offered clear advice, ensured the process was smooth and showed the dedication that makes him exceptional. -Suhaas
Helpwd replace my sim a nd apps for…
Helpwd replace my sim a nd apps for phone control very happy with serice
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Stab! Thank you for sharing your experience. We’re delighted to hear that our team guided you so smoothly and made sure everything was set up just the way you needed. -Afaq
SIM card failed mysteriously but Three…
SIM card failed mysteriously but Three shop swapped for a new one and fixed problem. Quick and efficient.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks, Mike! Glad the team cracked the case and got your SIM swapped in record time. Quick fixes are our favourite kind happy we could get you back up and running. 😁 -Ayesha
Briony (RJ) & the team at Norwich…
Briony (RJ) & the team at Norwich Gentleman's Walk store were incredible & made my upgrading so easy & I'm very happy with my tariff & new phone.
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for taking the time to leave this review, Matthew! 🌟 It’s fantastic to hear that Briony and the Norwich staff supported you so well during your upgrade. 🙌📱 -Veronica
Wayne sorted out a new phone and…
Wayne sorted out a new phone and swapowd my data to great service.
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you, Jean! Wayne’s attentive support made the process seamless and we appreciate your dazzling 5 ⭐ review. -Suhaas
Went into store to get pay and go…
Went into store to get pay and go swapped to contract and Wayne was helpful and helped set up my find friends too thanks
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
It's great to hear about your experience, Mrs Mead! We're glad Wayne could help with your move to a contract and get your settings sorted. We appreciate you taking the time to share your feedback. -Kishan
very attentive and very friendly !
very attentive and very friendly !
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Milly, it’s great to hear you had such a positive experience. We’re pleased our team took the time to focus on your needs and made you feel welcome. -Kishan
Nikita the sore manager was extremely…
Nikita the sore manager was extremely helpful and patient with us today was we very polite and helpful
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Brandon, your feedback is fantastic. Nikita showed exactly what we’re all about: helpful, polite, and making things easy for you. Until next time, wishing you joy and smiles! 🥰 -Ayesha
Excellent service
From the moment I worked in the staff the three staff who helped were amazing. They helped with choice and explained everything I needed to know to upgrade my phone. Then even helped to set up my new phone. The staff names were broiny , Linda and Nikita. Can’t thank them enough for the service and advice they give me
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Leanne! It’s fantastic to hear that Broiny, Linda, and Nikita created such a smooth and welcoming experience. They guided you through your options, made the upgrade process simple, and even helped you get your new phone ready to go. We appreciate you taking the time to share this feedback. -Afaq
Quick and easy
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for taking the time to leave a review, Harry. We’re glad to hear you’ve had a great experience. ⭐ -Neha
Fantastic quick set up over the moon
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Karen, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Upgrade to new better phone with great…
Upgrade to new better phone with great trade in deal and camera
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Ben 🌟, we’re so glad your upgrade went smoothly and that you’re enjoying the great trade‑in deal and camera. Thanks for your wonderful review! -Shivam
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