I went into three hay market without an appointment on a very busy Saturday afternoon and was immediately helped by Jack. Jack was super polite and efficient and solved my issues easily and pleasantly... See more
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Absolutely fantastic staff great deals and excellent knowledge really helped me out today many thanks definitely use Norwich three. Jack is fantastic and will sort you out a great deal.
Company replied
Wayne helped me get my phone working as it had a virus and I couldn't use it also gave me options for new phone a later date if needed
Company replied
Jack was super friendly and helpful and helped me explore all options for a new phone contract. I always put off going into shops for upgrades, but this has changed my views, thanks again Jack
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Company details
About Three UK - 3Store Norwich (Haymarket)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23-24 Haymarket, NR2 1QE, Norwich, Midlands, United Kingdom
- 01603764505
4.9
Excellent
100 reviews
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Excellent service
Excellent service, felt very welcome. Would highly recommend. Staff extremely polite and helpful
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Billy, it’s great to hear you felt so welcome during your visit. We’re glad the team’s polite and helpful service made such a positive impression. -Shivam
Wayne was very helpfull and found me a…
Wayne was very helpfull and found me a great deal on a new phone and even transfered my old to new great service
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Larry. It’s brilliant to hear that Wayne found you such an excellent deal and ensured your new phone was ready to go before you left the store. We're so glad we could make the whole process smooth and easy for you! -Kishan
Went into Norwich shop today with s…
Went into Norwich shop today with s problem accessing my account. The guys were fantastic and i am now all sorted. Thanks Wayne.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Chris. It’s great to hear the Norwich team could help you back into your account today. We're glad Wayne provided such fantastic support to get everything sorted for you! -Kishan
Best service
Best service. Been with them for a couple of years and they never let me down. Very helpful and lovely staff, they clearly know what they are doing. 5 stars service without a doubt.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi there, it’s great to hear you’ve had such consistent support over the years and that the team continue to make a strong impression. -Shivam
Great Service
Jack, was extremely helpful with setting up a new tablet SIM and an upgrade to an outdated contract. Absolutely great service!
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s fantastic, Chris! We’re so glad Jack was able to provide the support you needed. Thank you so much for the 5⭐ review! -Neha
I had issues with my data not working…
I had issues with my data not working so I went in store in Norwich and Wayne was very helpful and friendly and fixed the issue swiftly for me.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s awesome to hear! 🎉 Lily. We're really glad that Wayne at our Norwich store was able to get your data back up and running so quickly. 🥰 -Prabhjeet
Linda was amazing
Linda was amazing. She helped me so much with my home broadband issue. A real credit to haymarket store. Her customer service is one of the best I have ever revcieved and always so much fun.
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you, Ali! Linda will be thrilled to hear this! We’re delighted she was able to make resolving your broadband issue such a positive experience. It’s fantastic to know her customer service and energy at our Haymarket store left such a lasting impression. 🥰 -Prabhjeet
Attentive and let me see the kit
Attentive and let me see the kit, cables and everything i needed to see to see if it would work with set up. Reassuring re the 28 days trial. Friendly and polite...honest about being new and having supportive training today. Answered all my questions. Good stuff!
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Boom 💫 Jo, your words light up our day! We’re so pleased that you received such attentive and polite guidance to ensure everything fits your needs perfectly. Sending you positive vibes for the days ahead ✨ -Maryalex
Very helpful and friendly staff named jo
April 26, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Shaun. We're glad that Jo made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet
Jo was so helpful today with changing…
Jo was so helpful today with changing SIM cards
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Wow, what a fantastic review, Rosa! ⭐ It’s wonderful to hear how well Jo supported you with your SIM card change. We’re delighted the process went smoothly and you’re all set to enjoy your service again! 📱 -Samad
Happy wayne did very good job getting…
Happy wayne did very good job getting my new phone and swapping data fir me and my husband highky recomend grwat service
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Erika, it is brilliant that Wayne did such a great job ensuring you and your husband were fully set up with your new devices and data transfers. -Kishan
Reply from Three UK - 3Store Norwich (Haymarket)
Anna, thank you for sharing. We’re delighted our efforts met your expectations. -Suhaas
Wayne served me and was very patient
Wayne served me and was very patient. I was very pleased with the service I received.
He also had Musab with him who was fun to talk to.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Amazing, David! We’re glad to hear that Wayne and Musab provided a positive experience and were able to assist you. Your feedback means a lot to us 😊. -Neha
Nikita the store manager
Nikita the store manager, helped us with new deals and set up our devices. Great service. Thank you
April 20, 2026
Unprompted review
Jack was incredibly helpful and very…
Jack was incredibly helpful and very clear when I asked him many technical questions.
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That's impressive, Greg 💫 Great to know Jack offered steady guidance and kept everything clear at every step. Wishing you bright moments ahead ❤️ -Arvind
Wayne helped set up app as had issues
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for letting us know, Tony! We’re glad Wayne was able to get everything running smoothly for you. -Afaq
Wayne was very helpful set up my new…
Wayne was very helpful set up my new phone and answed any questions about new phone great service
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey George! Thank you so much for your feedback. We’re so glad Wayne could support you perfectly, and we’ll always be here whenever you need us. ☺️ -Kashish
Sense of humour & got the job done.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
You've made us smile John! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
New internet router
I was delt with my situation very well, Jo who i spoke to sorted out everything with ease, happy bunny!!!
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for your feedback, Rodney, and it's lovely to hear that you enjoyed great customer service from Jo. We appreciate you taking the time to share this with us. -Michael
Three services are good
Three services are good. Approachable and friendly staff. I bought honor tablets and 1 had issue. The staff were really helpful. I highly recommend you to go there.
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for the lovely feedback, Clerenda. We’re glad our team could help with your tablet issue and that you found them approachable. Your recommendation means a lot to us. -Shivam
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