Wayne helped me get my phone working as it had a virus and I couldn't use it also gave me options for new phone a later date if needed
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See what reviewers are saying
Absolutely fantastic staff great deals and excellent knowledge really helped me out today many thanks definitely use Norwich three. Jack is fantastic and will sort you out a great deal.
Company replied
I went into three hay market without an appointment on a very busy Saturday afternoon and was immediately helped by Jack. Jack was super polite and efficient and solved my issues easily and pleasantly... See more
Company replied
Jack was super friendly and helpful and helped me explore all options for a new phone contract. I always put off going into shops for upgrades, but this has changed my views, thanks again Jack
Company replied
Company details
About Three UK - 3Store Norwich (Haymarket)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23-24 Haymarket, NR2 1QE, Norwich, Midlands, United Kingdom
- 01603764505
4.9
Excellent
100 reviews
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Reply from Three UK - 3Store Norwich (Haymarket)
Hi there, what a lovely 5⭐ rating! We’re really glad to hear that Linda gave you such great support. We want every customer to feel this happy with our service. 🥰
— Three Social Media Team
Came into the Norwich store and walked…
Came into the Norwich store and walked out with the phone I wanted with very little hassle. Wayne was great and walked me through the whole agreement.
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Scott, your comments mean a lot to us. We’re delighted that Wayne’s support made your visit to the Norwich store a positive experience.
– Three Social Media Team
Reply from Three UK - 3Store Norwich (Haymarket)
We appreciate your review, Callum. It’s great to know the support you received made things easy and enjoyable for you.
– Three Social Media Team
Wayne was very helpful solving my issue…
Wayne was very helpful solving my issue and put in my new SIM and helped update my email
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Alan, thank you for sharing your experience. It’s great to hear Wayne was able to sort out your issue, set up your new SIM, and help update your email.
Three Social Media Team
Great customer service
Wayne was super helpful, I popped by the shop needing help with my reception. Ace customer service thank you.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for sharing, Nadiah. Great to hear Wayne sorted your reception issue and made things simple for you. Appreciate your review.
— Three Social Media Team
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for your review, Zhen. It's always lovely to read such nice feedback.
Very helpful
Very helpful, no issues. Sorted problem better than the phone team.
Angie was amazing, a good laugh.
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Aww Rob, that’s amazing to hear! 😄💫
So happy the issue got sorted with no stress.
And Angie being a good laugh, that’s the magic touch 💛✨
Thanks for sharing the love!
Had ıssuse with paments and phone and…
Had ıssuse with paments and phone and Wayne helped fix for me always helpful for me
June 23, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for your feedback, Yusuf! We’re pleased that Wayne was able to sort things out for you so efficiently. ✨ – Three Social Media Team
Jo was fantastic and helped me transfer…
Jo was fantastic and helped me transfer everything across to my new phone! Can't recommend him enough!
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s impressive 🎯 William, we're delighted that Jo provided such expert support to complete your data transfer seamlessly, and we truly appreciate your fantastic recommendation 😊 -Arvind
Reply from Three UK - 3Store Norwich (Haymarket)
Love hearing this, Savannah ✨ We are glad our team delivered such prompt and stellar support 💙 -Arvind
Wayne was super helpful
Wayne was super helpful, cheerful and friendly and managed to help sorting out an upgrade! Would 100% recommend Wayne!
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Tamara, it is brilliant to hear that Wayne was so cheerful and friendly while sorting out your upgrade today. We really appreciate you sharing this recommendation and are glad you had such a positive experience with our team! -Kishan
I'm weary happy Wayne job he is really…
I'm weary happy Wayne job he is really good at.
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey Windy, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us about Wayne. 😊 -Kashish
Good service
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Peter. Thank you for leaving us a review. We are delighted to hear that you had a positive experience with us. -Shivam
Helpful Advisors
Linda was extremely helpful, I only went in there for some quick advice and she was more than happy to help, always a pleasure when I enter this store!
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Adam, thank you for sharing your experience. We are glad to hear that Linda looked after you so well and provided such a positive experience. -Kishan
Overseas issue
I had a rather complicated issue regarding overseas usage and Jo in Norwich was extremely helpful.He was also very friendly and had a lovely manner.
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks so much, Marie! We’re delighted that you had such a positive experience with us, and your kind words mean the world to our team. 😊 -Neha
Went in for broadband
Went in for broadband. Jo made it super quick and easy for me! Set it up on the spot too
May 24, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s wonderful, Lewis 😊 We’re delighted that Jo brought such prompt expertise to handle your broadband selection and handle the setup on the spot. Enjoy the rest of your day ✨ -Arvind
Musab was really helpful and provided a…
Musab was really helpful and provided a relaxed, easy and professional service. I LOVE coming to this shop!
May 22, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi there, thank you for taking the time to share your feedback. We’re delighted Musab made your visit smooth and enjoyable. We truly appreciate it and hope to see you again soon. ⭐ -Samad
Excellent service and a happy advisor
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Terry, glad to hear you experienced excellent service and had a positive interaction with the advisor. -Kishan
Happy with service git new phone and…
Happy with service git new phone and way e helped me set up instore which i couldnt do
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Julia, pleased to hear the team helped you set up your new phone in store. -Kishan
Excellent service
Excellent service, felt very welcome. Would highly recommend. Staff extremely polite and helpful
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Billy, it’s great to hear you felt so welcome during your visit. We’re glad the team’s polite and helpful service made such a positive impression. -Shivam
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