Three UK - 3Store Orpington Reviews 70

TrustScore 5 out of 5

4.8

217-219 High Street, BR6 0NZ Orpington, South, GB


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Rated 5 out of 5 stars

I love this store! When I’m in Orpington I always seek it out and find the people incredibly helpful and generous with their time and today i had the pleasure meeting with Rani, Mo and Steve and left... See more

Company replied

Rated 5 out of 5 stars

Hi The experience at opington store was wonderful. We had a great customer service by Nathan , he cleared all our doubts and did all the procedures and stayed with us till we exited the store . Even... See more

Company replied

Rated 5 out of 5 stars

I had a great service from Mohammed, Dante and Nathan today at their Orpington branch. All my questions were answered and that made it easier to make a decision on the right phone and service for me.... See more

Company replied

Rated 5 out of 5 stars

Rani was absolutely fantastic! I had a very complicated issue and Rani explained everything clearly, he was incredibly patient,kind and thorough. His advice was spot on and the complicated problem w... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Orpington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 217-219 High Street, BR6 0NZ, Orpington, South, United Kingdom

  • 01689825995

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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Rated 5 out of 5 stars

I love this store

I love this store! When I’m in Orpington I always seek it out and find the people incredibly helpful and generous with their time and today i had the pleasure meeting with Rani, Mo and Steve and left the shop once again smiling and would come again!

May 19, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

That’s wonderful to hear, Marian! A big shoutout to Rani, Mo and Steve at our Orpington branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica

Rated 5 out of 5 stars

Excellent service from Nathan and Mo

Excellent service from Nathan and Mo

May 17, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Really appreciate your review, Peter. Nathan and Mo take real pride in offering clear, friendly, and helpful service, and it’s great to hear that came across so well. Thank you for sharing your experience. -Manavata

Rated 5 out of 5 stars

Thanks Mohammed, Dante & Nathan.

I had a great service from Mohammed, Dante and Nathan today at their Orpington branch. All my questions were answered and that made it easier to make a decision on the right phone and service for me.
Thanks to all 3 of them. Job well done!

May 15, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

That’s a brilliant shoutout 😊 Folakemi, great to know Mohammed, Dante and Nathan at Orpington made everything clear and supported you in choosing what works best for you, we appreciate you sharing this and hope you enjoy your new phone and service ❤️ -Arvind

Rated 5 out of 5 stars

Nathan was amazing

Nathan was amazing. So helpful and patient. Excellent service. A gold star.

May 14, 2026
Unprompted review
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Reply from Three UK - 3Store Orpington

Hi Daw, thank you for your 5⭐ review! It’s fantastic to hear that you received excellent support from Nathan. -Afaq

Rated 5 out of 5 stars

Really helpful

Really helpful, knowable, polite and spent his time explaining all the different options and plans. Very pleased, thanks to Mohammed! Definitely recommend.

May 10, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Louise, it is great to know you received such thoughtful and knowledgeable help from Mohammed. We truly appreciate you taking a moment to share your feedback. -Manavata

Rated 5 out of 5 stars

Really helpful and professional service…

Really helpful and professional service from mohammed thankyou

May 10, 2026
Unprompted review
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Reply from Three UK - 3Store Orpington

Hi Andy, it's lovely to hear Mohammed made your visit such a pleasure. Your feedback made our day! ☺️ -Prabhjeet

Rated 5 out of 5 stars

I have received and excellence service…

I have received and excellence service from Rani from at three store of orpinton. This was the best service that I have ever had from a staff member of a telecom company. Thank you

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Orpington

Thanks for sharing this, Madura. It’s wonderful to hear how well you were looked after, and that Rani made your visit to our Orpington store such a standout experience. -Shivam

Rated 5 out of 5 stars

Rani was absolutely fantastic

Rani was absolutely fantastic! I had
a very complicated issue and Rani explained everything clearly, he was incredibly patient,kind and thorough. His advice was spot on and the complicated problem was sorted out.

May 6, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

That’s brilliant to hear, Talitha! We’re so glad Rani was able to guide you through everything so clearly and get that complicated issue sorted. It’s great to know his patient and thorough approach made such a difference for you. -Shivam

Rated 5 out of 5 stars

Rani was excellent

Rani was excellent. He was super patient and he spent two hours helping us via the call centre to get everything done. Couldn't have asked for a more helpful person to sort that all out!

May 6, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Hi Greg. It is brilliant that Rani was so dedicated while assisting over the phone. We are glad that everything was sorted for you and that you received such patient support. -Kishan

Rated 5 out of 5 stars

Loved the experience with Nathan

Loved the experience with Nathan, rani and Patryk !! They’re amazing

May 2, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Hi Ashley, thanks for the love! It’s brilliant to hear that Nathan, Rani, and Patryk made such a fantastic impression during your visit. -Shivam

Rated 5 out of 5 stars

rani

rani, top man!

April 29, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

James, we truly appreciate your feedback. It’s wonderful to know Rani made such a positive impression with his approachable and supportive attitude. -Manavata

Rated 5 out of 5 stars

Outstanding!!!!

Very helpful and informative by Mohammed. Great knowledge for a trainee advisor. Definitely put him through his paces and he answered everything I wanted to know! Fab service! ⭐️⭐️⭐️⭐️⭐️

April 23, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Hey Deborah! Big shoutout to Mohammed for turning customer service into a full on joyful experience! 🎉 This is exactly what we want our customers to feel, valued and happy! 😃 -Ayesha

Rated 5 out of 5 stars

Rani was very helpful and friendly and…

Rani was very helpful and friendly and helped upgrade my contract and fix some of my phone problems.

April 20, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Michael, it’s great to hear your visit left such a strong impression Rani will be delighted to know her support made things easier for you. Helping you sort out your upgrade and get your phone running smoothly is exactly the kind of experience we aim for. -Manavata

Rated 5 out of 5 stars

Very good service

Very good service from Nathan

April 17, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Hey Stephen. We’re so glad Nathan made your visit so enjoyable, with kind support that made the whole experience feel easy and welcoming. We hope you have a wonderful day! 😊 -Prabhjeet

Rated 5 out of 5 stars

Rani was very helpful and helped me…

Rani was very helpful and helped me with transferring my pac code.

April 13, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Hi Raymond, we’re thrilled to hear this! 💙 Rani made everything smooth and hassle free when transferring your PAC code. Thank you for sharing your experience! -Neha

Rated 5 out of 5 stars

Great experience upgrading my phone…

Great experience upgrading my phone today, thanks to Nathan in the Three store Orpington.

April 11, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Hi Danny, it’s brilliant that Nathan made getting your new device so easy at our Orpington branch. We're thrilled you had such a positive visit! -Kishan

Rated 5 out of 5 stars

Nathan

Hi
The experience at opington store was wonderful. We had a great customer service by Nathan , he cleared all our doubts and did all the procedures and stayed with us till we exited the store . Even Steve was great with explaning and giving us offers . Actually fully satisfied and happy with the overall welcome and service provided.

April 9, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

A perfect score, Augustine! Nathan and Steve showed dedication that truly makes the difference. Your satisfaction is our priority, and serving you at Opington was a joy. -Ashifa

Rated 5 out of 5 stars

Very nice and polite

Very nice and polite

April 8, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

Thank you for taking the time to leave feedback, Jenita. 😊 We’re delighted to hear you had a pleasant experience. -Veronica

Rated 5 out of 5 stars

Rani and Mohammed were very helpful…


Rani and Mohammed were very helpful pleasant and thorough…it’s so good to be able to talk to a person
They were also able to help me with other issues l was having with my phone
I would go back to see them
Excellent

April 3, 2026
Unprompted review
Three UK - 3Store Orpington logo

Reply from Three UK - 3Store Orpington

We appreciate your comments, Miriam. Rani and Mohammed clearly went the extra mile to help, and it’s great to know you’d happily return to see them. -Shivam

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