Friendly and helpful although advised I would need to contact customer services by phone to discuss my contract as went through them . Advised I have already got roaming on my package so didn’t nee... See more
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Rani/Dante, Great advisor support from both these guys. Unfortunately because my home address doesn’t have 5G coverage we couldn’t take out a contract. Please get 5G up and running in TN15 post cod... See more
Company replied
Mohammed's customer service was very good. He answered all my queries and resolved all the issues I had today
Company replied
Excellent customer service Only had to wait a few minutes to see Nathan. He was helpful in every way and a very nice man. Patient in finishing off a broadband order that could not be done on-line a... See more
Company replied
Company details
About Three UK - 3Store Orpington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
217-219 High Street, BR6 0NZ, Orpington, South, United Kingdom
- 01689825995
4.9
Excellent
98 reviews
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Rani was very good work very hard to a…
Rani was very good work very hard to a sure the problem was resolved 5*
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Aaron, we are delighted to hear about your pleasant experience. It is great to know that Rani provided such dedicated support and made sure everything was completely sorted out for you. -Shivam
Rani pWhat a pleasure it was,he solve…
Rani pWhat a pleasure it was,he solve all my promblems.
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hey Richard, that's brilliant! We're super happy to hear that Rani gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Rani was super helpful polite and…
Rani was super helpful polite and knowledgeable.
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Aw, we’re so glad Rani gave you the best support, Rob! Big thanks from our side. 😄 -Kashish
I've got the best experience from a…
I've got the best experience from a person which he is on his training.
The guy found me the best deals and done he's best for me.
I do i appreciate his service 🙏
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Such a joy to read this, Kosta 💫 We’re delighted that our colleague brought such dedicated effort and focused support while training, helping you find the right fit 💫 -Arvind
I do appreciate the care and service…
I do appreciate the care and service given to me. All the staff are good 👍 keep it up. Thanks.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Isata, thank you for your kind words. It’s great to know the team made your experience a positive one. -Suhaas
Rani was very helpful and brilliant…
Rani was very helpful and brilliant service couldnt have been better!
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Thanks a ton, Skaidrute! We’re so glad everything went perfectly with Rani. See you soon! 🥰 -Kashish
Excellent customer service
Excellent customer service
Only had to wait a few minutes to see Nathan. He was helpful in every way and a very nice man. Patient in finishing off a broadband order that could not be done on-line and required either a telephone call (lines not open on a Saturday) or a store visit.
Pleased to see that Three had a High St presence, rather than being ‘out of town’.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi there 👋 Thanks for sharing your feedback. We're pleased Nathan used his prompt patience and stellar care to finalize your broadband order smoothly when digital options failed. Knowing our high street location made your visit so accessible is fantastic, and we hope you thoroughly enjoy your connection 💻 ✨ -Arvind
Rani was very quick and helpful and was…
Rani was very quick and helpful and was able to fix my phone with no issues would recommend
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Thanks a ton, Glen 🎉 We're thrilled Rani used her prompt expertise to sort your device flawlessly and earn your stellar recommendation. Enjoy every moment with it 😊 -Arvind
Reply from Three UK - 3Store Orpington
This absolutely brightened our day. Mo will love knowing their help meant so much 💕 -Ayesha
Mo was Very helpful sorted everything…
Mo was Very helpful sorted everything we needed out with no problems
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Wow, Connor! 🎉 It’s wonderful to hear that Mo made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! -Neha
I love this store
I love this store! When I’m in Orpington I always seek it out and find the people incredibly helpful and generous with their time and today i had the pleasure meeting with Rani, Mo and Steve and left the shop once again smiling and would come again!
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
That’s wonderful to hear, Marian! A big shoutout to Rani, Mo and Steve at our Orpington branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Excellent service from Nathan and Mo
Excellent service from Nathan and Mo
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Really appreciate your review, Peter. Nathan and Mo take real pride in offering clear, friendly, and helpful service, and it’s great to hear that came across so well. Thank you for sharing your experience. -Manavata
Thanks Mohammed, Dante & Nathan.
I had a great service from Mohammed, Dante and Nathan today at their Orpington branch. All my questions were answered and that made it easier to make a decision on the right phone and service for me.
Thanks to all 3 of them. Job well done!
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
That’s a brilliant shoutout 😊 Folakemi, great to know Mohammed, Dante and Nathan at Orpington made everything clear and supported you in choosing what works best for you, we appreciate you sharing this and hope you enjoy your new phone and service ❤️ -Arvind
Nathan was amazing
Nathan was amazing. So helpful and patient. Excellent service. A gold star.
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Daw, thank you for your 5⭐ review! It’s fantastic to hear that you received excellent support from Nathan. -Afaq
Really helpful
Really helpful, knowable, polite and spent his time explaining all the different options and plans. Very pleased, thanks to Mohammed! Definitely recommend.
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Louise, it is great to know you received such thoughtful and knowledgeable help from Mohammed. We truly appreciate you taking a moment to share your feedback. -Manavata
Really helpful and professional service…
Really helpful and professional service from mohammed thankyou
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Andy, it's lovely to hear Mohammed made your visit such a pleasure. Your feedback made our day! ☺️ -Prabhjeet
I have received and excellence service…
I have received and excellence service from Rani from at three store of orpinton. This was the best service that I have ever had from a staff member of a telecom company. Thank you
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Thanks for sharing this, Madura. It’s wonderful to hear how well you were looked after, and that Rani made your visit to our Orpington store such a standout experience. -Shivam
Rani was absolutely fantastic
Rani was absolutely fantastic! I had
a very complicated issue and Rani explained everything clearly, he was incredibly patient,kind and thorough. His advice was spot on and the complicated problem was sorted out.
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
That’s brilliant to hear, Talitha! We’re so glad Rani was able to guide you through everything so clearly and get that complicated issue sorted. It’s great to know his patient and thorough approach made such a difference for you. -Shivam
Rani was excellent
Rani was excellent. He was super patient and he spent two hours helping us via the call centre to get everything done. Couldn't have asked for a more helpful person to sort that all out!
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Greg. It is brilliant that Rani was so dedicated while assisting over the phone. We are glad that everything was sorted for you and that you received such patient support. -Kishan
Loved the experience with Nathan
Loved the experience with Nathan, rani and Patryk !! They’re amazing
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Ashley, thanks for the love! It’s brilliant to hear that Nathan, Rani, and Patryk made such a fantastic impression during your visit. -Shivam
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