Three UK - 3Store Oxford Street East Reviews 

555
TrustScore 5 out of 5

4.9

160 Oxford St, W1D 1NF Greater London, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Super fast professional service in store, I was rushing and needed someone to take over switching broadband and sim card quickly and Rodel made it seemless. Thanks so much!

Company replied

Rated 5 out of 5 stars

ABRAHAM is a great guy we can make customer feel like 3 is best of all and suggesting offers and new updates well for me at Oxford store loved this catchup

Company replied

Rated 5 out of 5 stars

Rodel has been incredibly helpful and patient, explaining everything in great detail and offering me the best deals. I am very grateful for his help and very happy with thr service I have received.

Company replied

Rated 5 out of 5 stars

Abraham was very helpful, & as visitors to UK made sure our phones were set up for what we needed. He was very friendly, helpful & knowledgeable, much appreciated.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Oxford Street East

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 160 Oxford St, W1D 1NF, Greater London, London, United Kingdom

  • 02073230686

4.9

Excellent

TrustScore 5 out of 5

555 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(555)

33,469 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nino was very quick and nice

August 14, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Thank you for the brilliant 5⭐ feedback! We’re delighted Nino provided such fast and friendly help during your visit.
– Three Social Media Team

Rated 5 out of 5 stars

Nino was great sales person and gave…

Nino was great sales person and gave top class customer service

August 14, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Thank you for the amazing 5⭐ feedback! We’re delighted Nino provided excellent support and helped you with such confidence and care.
– Three Social Media Team

Rated 5 out of 5 stars

Danna and Abraham aka papa gave me the…

Danna and Abraham aka papa gave me the best service!! They are very nice and happy people

August 14, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi jessyka. Thank you for sharing your experience. We are thrilled to hear that Danna and Abraham looked after you so well and brought such positive energy to your visit today.— Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service !
A pleasure

August 14, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi there. Thank you for leaving us a review. We are absolutely thrilled to hear that you had such a pleasant experience with our team during your recent interaction.— Three Social Media Team

Rated 5 out of 5 stars

We received excellent service from…

We received excellent service from Nino! He helped us convert our SIM to an eSIM quickly and efficiently. Very helpful, knowledgeable and made the whole process incredibly easy. Thank you!

August 13, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Reem, we’re really glad to hear that Nino was able to help you switch from a SIM to an eSIM with ease and make everything feel straightforward. Thank you for the feedback! 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Zi and Danna were very helpful and…

Zi and Danna were very helpful and professional with me and my wife
They helped us through a declined process and managed to overturn it! We left the store very happy

August 13, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Thank you for sharing this wonderful feedback, Ranko! We’re delighted to know that Zi and Danna made your experience positive 😊- Three Social Media Team

Rated 5 out of 5 stars

Nino is very good service and very fast

Nino is very good service and very fast

August 12, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Thanks for sharing, 🎉 Aryan! Nino clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

The welcome was very attentive and…

The welcome was very attentive and friendly. Thank you.

August 12, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Awesome, Nisa! We’re so glad your experience with us was such a great one. Thank you so much for your feedback! 🙌 – Three Social Media Team

Rated 5 out of 5 stars

I have great experience there

I have great experience there, special thanks Ehda! <3

August 11, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Thanks a lot, Nini! It’s so exciting to see the trust you’ve placed in us. Ehda did an amazing job helping you out with her best efforts, and we hope to see you again soon! 😉 — Three Social Media Team

Rated 5 out of 5 stars

Abrham was great service and helped me…

Abrham was great service and helped me out

August 11, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hello Sidak, it’s great to hear Abrham gave you clear guidance and made things easier for you – Three Social Media Team

Rated 5 out of 5 stars

The staff are honestly the best…

The staff are honestly the best ,Abraham at Oxford street was really amazing as always they take their time to actually listen to you and help you with whatsoever problem you’ve got , they’re generous they smile and they’re very encouraging as well they’re honestly the best, their service is amazing they’ve got great customer service and it’s really good value for money

August 11, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Your words are a real highlight ✨ Abena. We're delighted that Abraham's attentive care and willingness to take the time for every concern continue to stand out. Such wonderful praise reflects the impact of service delivered with genuine dedication 💙

- Three Social Media Team

Rated 5 out of 5 stars

Ehda was very patience with me helped…

Ehda was very patience with me helped me and upsell

August 11, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Magdalena, it's great to hear that Ehda made the process quick and easy for you. Thanks for the awesome 5⭐ review!
– Three Social Media Team

Rated 5 out of 5 stars

The experience was good and the…

The experience was good and the customer service excellent.

August 11, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Akinwunmi, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Xavier is very knowledgeable,he is…

Xavier is very knowledgeable,he is extremely friendly

August 8, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Abdul, thank you for the wonderful review. We’re thrilled to hear Xavier delivered such exceptional expertise and offered a warm, supportive approach.
– Three Social Media Team

Rated 5 out of 5 stars

Pritpal the Magician

Pritpal was absolutely amazing and helped me with all of my queries. Was very understanding and had lots of patience. I will definitely recommend everyone comes to see Pritpal and get the help and experience they deserve.

August 8, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Blandine, thank you so much for sharing your experience. It’s wonderful to hear how well Pritpal supported you, he clearly made a real difference and ensured you felt fully looked after. We’re delighted you had such a great visit, and your recommendation means a lot. — Three Social Media Team

Rated 5 out of 5 stars

I had a wonderful experience with this…

I had a wonderful experience with this company, and a big thank you to Danna for the excellent service. She was friendly, professional, and made the whole experience so easy and enjoyable. I left very happy and satisfied with the service I received. Highly recommended!

August 8, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Love the energy and feedback, Luz! Danna is truly our champ. See you soon! 😉 — Three Social Media Team

Rated 5 out of 5 stars

Huge thanks to Nino

Huge thanks to Nino! He was brilliant, patient, and sorted everything out without any hassle. Top-notch service on Oxford Street.

August 7, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey, Andrés. We truly appreciate you taking the time to highlight the excellent care you received. It's fantastic to know that Nino made everything so easy and stress-free for you. 🥰 - Three Social Media team

Rated 5 out of 5 stars

The customer service was great

The customer service was great, Abraham was super helpful and nice to us!

August 7, 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hello Marta, it’s wonderful to hear Abraham made everything easy and pleasant for you – Three Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look