Three UK - 3Store Port Talbot Reviews 

79
TrustScore 5 out of 5

4.9

Unit 5, Aberfan Shopping Centre, SA13 1PB Port Talbot, South, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

In-store with Dylan done a fantastic upgrade where everything met my needs. The data transfer was completed and everything done to a high standard

Company replied

Rated 5 out of 5 stars

Levi helped upgrade my phone and set it up. He was really helpful. I’d definitely recommend visiting port talbot three

Company replied

Rated 5 out of 5 stars

I had apps on my phone which kept bringing adds on my phone. I went into three Port Talbot and levi helped fix my phone. Myself and my wife are extremely grateful to the staff in Port Talbot.

Company replied

Rated 5 out of 5 stars

After being messed around by three on the phone, after being scammed and my phone blocked .Called into the store in port Talbot and Dylan rectified the problem after 10 minutes so would highly recomme... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Port Talbot

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 5, Aberfan Shopping Centre, SA13 1PB, Port Talbot, South, United Kingdom

  • 01639884504

4.9

Excellent

TrustScore 5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(79)

32,449 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely service in the port Talbot store…

Lovely service in the port Talbot store today from Dylan. Happy with my new iPhone

August 29, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Love hearing this, Joanne 💫 We're pleased Dylan made your time at our Port Talbot store so enjoyable. Hope you're having a fantastic time with your new iPhone 📱💙

- Three Social Media Team

Rated 5 out of 5 stars

In-store with Dylan done a fantastic…

In-store with Dylan done a fantastic upgrade where everything met my needs. The data transfer was completed and everything done to a high standard

August 22, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Your shout‑out is WOW, Julie ✨ Wonderful to know Dylan's focused approach made the upgrade a perfect fit while getting everything ready to go for you 🌟

- Three Social Media Team

Rated 5 out of 5 stars

I had apps on my phone which kept…

I had apps on my phone which kept bringing adds on my phone. I went into three Port Talbot and levi helped fix my phone. Myself and my wife are extremely grateful to the staff in Port Talbot.

August 19, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thank you, Haydn, for taking the time to leave such a wonderful review. It’s great to hear that Levi was able to resolve the issue for you and your wife, making your visit to our Port Talbot store a smooth experience.-Three Social Media Team

Rated 5 out of 5 stars

Good service thank you so much

August 16, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Laura, what a lovely note! We’re delighted to hear you had such a positive experience. Thank you for this 5⭐ feedback!
— Three Social Media Team

Rated 5 out of 5 stars

Great service from Nathan

Great service from Nathan. Made my plan cheaper than online

August 16, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Cheryl, this is fantastic to hear! Nathan clearly went the extra mile to find you a better deal. Thank you for sharing this amazing 5⭐ review!
— Three Social Media Team

Rated 5 out of 5 stars

Service was excellent

Service was excellent, very pleased with the customer service.

August 15, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Alison, that’s amazing to hear! Thanks for taking a moment to share your feedback with us 😊-Three Social Media Team

Rated 5 out of 5 stars

Levi helped upgrade my phone and set it…

Levi helped upgrade my phone and set it up. He was really helpful. I’d definitely recommend visiting port talbot three

August 14, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Love this, Valerie 💫 We're delighted Levi helped with your upgrade and got your new phone ready to use. It's wonderful to know Port Talbot earned your recommendation 💙

- Three Social Media Team

Rated 5 out of 5 stars

Levi upgraded my sons phone and was…

Levi upgraded my sons phone and was very helpful

August 1, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Sarah, we’re glad to hear Levi made the upgrade process smooth and supported your son throughout. Thank you for sharing your experience! 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Levi sold me a new tablet plan and…

Levi sold me a new tablet plan and helped upgrade my wife's phone. He was very helpful and we're grateful. Many thanks

July 25, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thank you for the 5⭐ review, Michael! We truly appreciate you sharing your experience. It’s wonderful to hear that Levi provided you with outstanding care. – Three Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful

Nathan was very helpful, he sorted out a new contract and moved everything over for me. Highly recommend.

July 18, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

We’re delighted to hear this, Victoria! 🌟 Nathan’s expertise and kindness really shone through, and we’re thrilled he got everything sorted so smoothly for you. – Three Social Media Team

Rated 5 out of 5 stars

Xtremely helpfull staff

Xtremely helpfull staff, very knowledgable, cannot fault the service. 5stars

July 10, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Chris, we’re really pleased to hear you had a positive experience with us. Thanks for sharing your feedback 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Levi was very helpful

Levi was very helpful, moving my data from my old phone to the new. I would recommend three port talbot to anyone.

July 9, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thanks a ton for your review, Jenny! 🎉Levi really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Brilliant service in-store from Dylan

Brilliant service in-store from Dylan. Saved me money on both my phone bill and broadband. Highly recommend

July 1, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Tony, thank you for the 5 star rating. We’re glad Dylan was able to assist you and help you get better value on your services.Your recommendation keeps us smiling. 😊-Three Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful

Nathan was very helpful. Would recommend

June 20, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Brian! 🎊 That’s amazing to hear! Big kudos to Nathan for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

The port talbot store are so helpful

The port talbot store are so helpful, would highly recommend

June 13, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Julie, it is wonderful that our Port Talbot store team provided such helpful support and earned your high recommendation. -Kishan

Rated 5 out of 5 stars

The lads who helped today was…

The lads who helped today was fantastic! Made everything straight forwarded and explained everything very easy to understand! Fast service and also made sure we saved money whenever we could!

June 9, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Yay! We absolutely love hearing this 🎉 Our colleague worked perfectly, Beale! Nothing beats walking out with some extra savings. You’re awesome! 💗 -Neha

Rated 5 out of 5 stars

Had a lovely experience in port talbot…

Had a lovely experience in port talbot store, gave me a great deal to stay with Three.

June 6, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Michele, thank you for sharing your feedback, we are glad that our Port Talbot team took great care of you and sorted out a brilliant package to keep you with us! We are happy to have you as part of the Three family. -Shivam

Rated 5 out of 5 stars

Dylan is the best he helped so so much…

Dylan is the best he helped so so much with my new phone and ipad! Thank you very much dylan

June 2, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi there, we’re delighted that Dylan gave you such a great experience, and we appreciate you taking the time to share it with us.-VodafoneThree Social Media Team.

Rated 5 out of 5 stars

Nathan was so helpful

Nathan was so helpful, I really do recommend this store

May 31, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Michele. Boom! 💥 Nathan totally nailed it today, and we’re glad you’re all sorted! 🙌 -Kashish

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look