Three UK - 3Store Port Talbot Reviews 

90
•
TrustScore 5 out of 5

4.9

Unit 5, Aberfan Shopping Centre, SA13 1PB Port Talbot, South, GB

•

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Rated 5 out of 5 stars

The guys in the port Talbot shop were brilliant. Very knowledgeable and helpful with my questions. They are far better that the online chat service. If I have any further issues I will definitely visi... See more

Company replied

Rated 5 out of 5 stars

After being messed around by three on the phone, after being scammed and my phone blocked .Called into the store in port Talbot and Dylan rectified the problem after 10 minutes so would highly recomme... See more

Company replied

Rated 5 out of 5 stars

Levi helped upgrade my contract and save me money. He saved my husband money too and got him a better deal!

Company replied

Rated 5 out of 5 stars

Levi helped me upgrade my sim plan. He was very helpful and kind to me, I'd recommend him to anyone. Many thanks

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Port Talbot

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 5, Aberfan Shopping Centre, SA13 1PB, Port Talbot, South, United Kingdom

  • 01639884504

4.9

Excellent

TrustScore 5 out of 5

90 reviews

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4.9

All reviews

(90)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service from dylan

October 19, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi there, thank you for your review. We're delighted to hear Dylan provided such a positive experience and made a great impression during your visit.— Three Social Media Team

Rated 5 out of 5 stars

Brilliant service inshore from Dylan…

Brilliant service inshore from Dylan highly recommend

October 17, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hello Suzanne, it's lovely to know Dylan was able to help and make everything easy for you. Thank you for your 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Levi helped upgrade my contract and…

Levi helped upgrade my contract and save me money. He saved my husband money too and got him a better deal!

October 15, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Elaine, thank you for sharing your feedback; it's great to know Levi helped deliver value across both accounts and made the most of the options available. — Three Social Media Team

Rated 5 out of 5 stars

Levi helped me upgrade my sim plan

Levi helped me upgrade my sim plan. He was very helpful and kind to me, I'd recommend him to anyone. Many thanks

October 13, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Margaret, thank you for taking the time to share your fantastic 5⭐ review! 😊 We're delighted to hear that Levi made your experience such a positive one and provided the support you needed every step of the way.- Three Social Media Team

Rated 5 out of 5 stars

Very good staff

Very good staff , they explained to me all l wanted to know .Very professional.

October 5, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Evelyn! We're so happy to hear you had such a fabulous experience with our team. Thank you for your review. ✨ — Three Social Media Team

Rated 5 out of 5 stars

Helpful and friendly

They helped me find the best deal and plan for my phone. They were very helpful and friendly throughout the whole process

September 8, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thank you for the fantastic review! Cory always aims to provide the best service, and we’re glad you felt well taken care of. — Three Social Media Team

Rated 5 out of 5 stars

Brilliant in the port Talbot shop were…

The guys in the port Talbot shop were brilliant. Very knowledgeable and helpful with my questions. They are far better that the online chat service. If I have any further issues I will definitely visit the port Talbot store.

September 3, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Andrew. We're so pleased to hear about your positive experience at the Port Talbot store! It's wonderful that the team was so knowledgeable and helpful. We appreciate you sharing your feedback.

If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.

Three

Rated 5 out of 5 stars

Wonderful experience at 3 Port Talbot…

Wonderful experience at 3 Port Talbot today with Levi. Upgrade at a fantastic price, excellent service. Professional and friendly. Highly recommend

September 3, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi there, we're thrilled to read your comments. Levi at our Port Talbot store clearly made a difference, and it's lovely to see his efforts recognised. Wishing you many happy moments with your new device. 💜

Three Social Media Team

Rated 5 out of 5 stars

Thank you

Thank you. Was very helpful Dylan was. Very efficient

September 2, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thank you, Nikki, for your kind review! 🎊 We're delighted to hear Dylan gave you such attentive support and made your visit a positive experience. ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful and deserves 5…

Nathan was very helpful and deserves 5 stars.

September 2, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Leigh, thanks for your review. We're really pleased to hear Nathan made such a positive impression and provided helpful support throughout your experience.— Three Social Media Team

Rated 5 out of 5 stars

Lovely service in the port Talbot store…

Lovely service in the port Talbot store today from Dylan. Happy with my new iPhone

August 29, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Love hearing this, Joanne 💫 We're pleased Dylan made your time at our Port Talbot store so enjoyable. Hope you're having a fantastic time with your new iPhone 📱💙

- Three Social Media Team

Rated 5 out of 5 stars

In-store with Dylan done a fantastic…

In-store with Dylan done a fantastic upgrade where everything met my needs. The data transfer was completed and everything done to a high standard

August 22, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Your shout‑out is WOW, Julie ✨ Wonderful to know Dylan's focused approach made the upgrade a perfect fit while getting everything ready to go for you 🌟

- Three Social Media Team

Rated 5 out of 5 stars

I had apps on my phone which kept…

I had apps on my phone which kept bringing adds on my phone. I went into three Port Talbot and levi helped fix my phone. Myself and my wife are extremely grateful to the staff in Port Talbot.

August 19, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thank you, Haydn, for taking the time to leave such a wonderful review. It’s great to hear that Levi was able to resolve the issue for you and your wife, making your visit to our Port Talbot store a smooth experience.-Three Social Media Team

Rated 5 out of 5 stars

Good service thank you so much

August 16, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Laura, what a lovely note! We’re delighted to hear you had such a positive experience. Thank you for this 5⭐ feedback!
— Three Social Media Team

Rated 5 out of 5 stars

Great service from Nathan

Great service from Nathan. Made my plan cheaper than online

August 16, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Cheryl, this is fantastic to hear! Nathan clearly went the extra mile to find you a better deal. Thank you for sharing this amazing 5⭐ review!
— Three Social Media Team

Rated 5 out of 5 stars

Service was excellent

Service was excellent, very pleased with the customer service.

August 15, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Alison, that’s amazing to hear! Thanks for taking a moment to share your feedback with us 😊-Three Social Media Team

Rated 5 out of 5 stars

Levi helped upgrade my phone and set it…

Levi helped upgrade my phone and set it up. He was really helpful. I’d definitely recommend visiting port talbot three

August 14, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Love this, Valerie 💫 We're delighted Levi helped with your upgrade and got your new phone ready to use. It's wonderful to know Port Talbot earned your recommendation 💙

- Three Social Media Team

Rated 5 out of 5 stars

Levi upgraded my sons phone and was…

Levi upgraded my sons phone and was very helpful

August 1, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Sarah, we’re glad to hear Levi made the upgrade process smooth and supported your son throughout. Thank you for sharing your experience! 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Levi sold me a new tablet plan and…

Levi sold me a new tablet plan and helped upgrade my wife's phone. He was very helpful and we're grateful. Many thanks

July 25, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thank you for the 5⭐ review, Michael! We truly appreciate you sharing your experience. It’s wonderful to hear that Levi provided you with outstanding care. – Three Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful

Nathan was very helpful, he sorted out a new contract and moved everything over for me. Highly recommend.

July 18, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

We’re delighted to hear this, Victoria! 🌟 Nathan’s expertise and kindness really shone through, and we’re thrilled he got everything sorted so smoothly for you. – Three Social Media Team

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