Three UK - 3Store Port Talbot Reviews 

78
TrustScore 5 out of 5

4.9

Unit 5, Aberfan Shopping Centre, SA13 1PB Port Talbot, South, GB


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Rated 5 out of 5 stars

I had apps on my phone which kept bringing adds on my phone. I went into three Port Talbot and levi helped fix my phone. Myself and my wife are extremely grateful to the staff in Port Talbot.

Company replied

Rated 5 out of 5 stars

Levi helped upgrade my phone and set it up. He was really helpful. I’d definitely recommend visiting port talbot three

Company replied

Rated 5 out of 5 stars

After being messed around by three on the phone, after being scammed and my phone blocked .Called into the store in port Talbot and Dylan rectified the problem after 10 minutes so would highly recomme... See more

Company replied

Rated 5 out of 5 stars

The lads who helped today was fantastic! Made everything straight forwarded and explained everything very easy to understand! Fast service and also made sure we saved money whenever we could!

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Port Talbot

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 5, Aberfan Shopping Centre, SA13 1PB, Port Talbot, South, United Kingdom

  • 01639884504

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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4.9

All reviews

(78)

31,867 reviews in the last 12 months

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Rated 5 out of 5 stars

Went in for a mobile broadband they…

Went in for a mobile broadband they were Very helpful. Prices reasonable …will be back to switch for my phone sim very happy with my purchase

May 1, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

We’re so happy your mobile broadband experience hit the mark! Knowing that our team could assist and offer great value makes our day. We can’t wait to have you back for your phone SIM and continue making things easy for you, Eleanor. Happy surfing! -Ashifa

Rated 5 out of 5 stars

Excellent service as usual from Dylan & Levi

Excellent service as usual from Dylan & Levi, very helpful and pleasant, sorted out problem with my Grandson phone, also upgraded my phone contract to better deal, nothing to much trouble for them,

April 30, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

That’s wonderful to hear, Mr Thomas! We’re delighted Dylan and Levi made everything effortless for you from helping with your grandson’s phone to finding a better deal on your contract. Thank you so much for sharing your kind feedback ⭐ -Neha

Rated 5 out of 5 stars

Great experience from your shop in Port…

Great experience from your shop in Port Talbot. Nathan and Dylan were very knowledged and helpful.

April 21, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Carol, thank you for your feedback. We’re happy to hear that Nathan and Dylan at our store in Port Talbot made your experience fabulous, and we hope you have a wonderful day 😊. -Neha

Rated 5 out of 5 stars

I hate mobile phone shopping in…

I hate mobile phone shopping in Bridgend, but in Portalbot today had excellent service by both Levi and Jed,
Sorted out 5 Sim plans and saved me plenty of money so then I took the broad band as well.
Very friendly.

April 12, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Johanna, we love this! We’re so happy Levi and Jed turned your day around. Sorting five SIMs and broadband in one visit is impressive. 😀🤗 -Ayesha

Rated 5 out of 5 stars

Levi helped me change my SIM plan so I…

Levi helped me change my SIM plan so I could have more data.

April 10, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Kenneth 🚀 we’re thrilled Levi provided such stellar support to help you find the ideal plan with the extra data you required 🍀 Wishing you an amazing day ahead 💫 -Arvind

Rated 5 out of 5 stars

Helped clear pop ups on my phone.

Helped clear pop ups on my phone.

April 10, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

We’re thrilled to hear this! 🌼 Our team will be delighted to know they made your experience shine. Thank you for sharing, it truly means a lot to us, Paul! 🥰 -Kashish

Rated 5 out of 5 stars

Nate upgraded my plan

Nate upgraded my plan. Very happy

March 30, 2026
Unprompted review
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Reply from Three UK - 3Store Port Talbot

Thank you for sharing your experience, Mr. Andrews 🙌✨. We’re pleased that Nate was able to guide you through your upgrade 🎉. -Neha

Rated 5 out of 5 stars

Levi helped me upgrade to a new phone…

Levi helped me upgrade to a new phone and transfer data. Very helpful, many thanks. Woudln't have bought a new phone otherwise.

March 23, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

🌟 That’s brilliant to hear, Steven. We’re glad Levi at the branch could guide you through your upgrade and make the process simple. -Shivam

Rated 5 out of 5 stars

Nathan was very helpful

Nathan was very helpful. Upgraded me and transferred my stuff over.

March 13, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

From seamless data transfers to a confident upgrade choice, nothing beats the experience. We’re delighted Nathan made it happen for you, and we hope you have a wonderful day. -Ashifa

Rated 5 out of 5 stars

Levi was helpful setting my old…

Levi was helpful setting my old ringtone on for me.

March 12, 2026
Unprompted review
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Reply from Three UK - 3Store Port Talbot

Thanks for sharing your experience, Anthony! We’re delighted that Levi could help you set your ringtone back up. 😊📱 -Veronica

Rated 5 out of 5 stars

Helpful service.

March 12, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thank you so much, Dennis! We're absolutely thrilled to hear that you had such a positive experience with our service. Your feedback means the world to us and motivates us to continue going above and beyond. -Manavata

Rated 5 out of 5 stars

Popped in to store

Popped in to store, the service from Marc was great and I had a brilliant deal.

March 12, 2026
Unprompted review
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Reply from Three UK - 3Store Port Talbot

Hey Lorendana! 🎉 That’s awesome to hear! A huge shoutout to Marc for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Kashish

Rated 5 out of 5 stars

Very informative and helpful

March 12, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hello Annette! We’re thrilled to hear you had a great experience with us. Thank you so much for sharing your review ⭐ -Neha

Rated 5 out of 5 stars

Fantastic service

Fantastic, knowledgeable service from Dillon. Great choice of phones available.

March 10, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thanks a ton, Carol! 🎉 We’re so glad everything went perfectly with Dillon's support, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

First class service

Come into store to renew my contracts walks out saving £20 a month with a far better deal highly recommended levi and Dylan in store fantastic service

March 10, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thanks so much for sharing your experience, Lee! It’s wonderful to hear you left the store with a deal that suits you even better. We’re delighted to know Levi and Dylan made your visit a positive one. Hope to see you again soon! -Afaq

Rated 5 out of 5 stars

Contract Renewal

Levi was great, helped me with exactly what I needed, contract renewed

March 3, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Contract sorted and smiles all around! Levi truly nailed it, and we’re thrilled you had such a great experience, Ellis! May your day be as amazing as you made ours! -Ashifa

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, the customer advisers not only helped me out but saved me money as well!

March 2, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi David, it’s wonderful to know our team supported you effectively and helped save money. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Went in to store to sort out a few…

Went in to store to sort out a few issues, saw Marc in store and ge was very helpful and provided good service. Excellent service

February 28, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Eirwen! Thank you for taking the time to share this. It's great to hear that Marc provided the support you needed and made things easier for you. -Afaq

Rated 5 out of 5 stars

1st class help and service from Nathan…

1st class help and service from Nathan at the port talbot branch. Highly recommend. I will be returning thank you

February 26, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thanks so much for the lovely feedback — great to hear Nathan at the Port Talbot branch took great care of you! 😊 -Shivam

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