Three UK - 3Store Port Talbot Reviews 

90
•
TrustScore 5 out of 5

4.9

Unit 5, Aberfan Shopping Centre, SA13 1PB Port Talbot, South, GB

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Rated 5 out of 5 stars

The guys in the port Talbot shop were brilliant. Very knowledgeable and helpful with my questions. They are far better that the online chat service. If I have any further issues I will definitely visi... See more

Company replied

Rated 5 out of 5 stars

After being messed around by three on the phone, after being scammed and my phone blocked .Called into the store in port Talbot and Dylan rectified the problem after 10 minutes so would highly recomme... See more

Company replied

Rated 5 out of 5 stars

Levi helped upgrade my contract and save me money. He saved my husband money too and got him a better deal!

Company replied

Rated 5 out of 5 stars

Levi helped me upgrade my sim plan. He was very helpful and kind to me, I'd recommend him to anyone. Many thanks

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Port Talbot

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 5, Aberfan Shopping Centre, SA13 1PB, Port Talbot, South, United Kingdom

  • 01639884504

4.9

Excellent

TrustScore 5 out of 5

90 reviews

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4.9

All reviews

(90)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After being messed around by three on…

After being messed around by three on the phone, after being scammed and my phone blocked .Called into the store in port Talbot and Dylan rectified the problem after 10 minutes so would highly recommend.

January 23, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, so easy to upgrade, explained everything in simple terms, friendly. Highly recommend!

January 21, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Kathy, we’re so happy to hear upgrading was easy and you got the help you needed. You’ve made our day! -Suhaas

Rated 5 out of 5 stars

Great help and polite

January 13, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Amazing, Aaron! That’s what we love to hear. Thank you so much for the 5⭐ review. Have a lovely day ahead! -Ayesha

Rated 5 out of 5 stars

Amazing service from dylan and jed

January 7, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Joan! 🎉 A massive shout‑out to Dylan and Jed for turning your experience into something truly extraordinary. Your 5 ⭐ review absolutely made our day. -Ashifa

Rated 5 out of 5 stars

I was very pleased with the service I…

I was very pleased with the service I received from Dylan in store, I had a very good price and also Levi was very kind and helpful will definitely be going back in the future

January 7, 2026
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Angela, that’s fabulous! We’re thrilled Dylan and Levi gave you such a fantastic experience. Thank you so much for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Welcome very good

Welcome very good,
All issues addressed and new phone bought

December 31, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Fantastic, Adam! We’re thrilled everything was resolved smoothly, just as you wanted. Thank you for choosing us and sharing your wonderful feedback! 🎉 -Ayesha

Rated 5 out of 5 stars

Popped in to port talbot Marc was very…

Popped in to port talbot Marc was very helpful and easy to deal with

December 29, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

We love hearing this! 😊 Marc’s dedication made the experience seamless and we’re thrilled it had such a positive impact. -Shivam

Rated 5 out of 5 stars

Fantastic Service from Nathan

Fantastic service from Nathan. He helped me transfer everything over with ease. A credit to the Company 100%.

December 22, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Ian! 🎉 That’s awesome to hear! A huge shoutout to Nathan for making your experience excellent. Thank you so much for sharing your feedback! 😊 -Kashish

Rated 5 out of 5 stars

Fast and easy service.

December 19, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hey Sharon, this is exactly what we want for our customers. Thank you for sharing such positivity with us 😊 -Ayesha

Rated 5 out of 5 stars

Couldnt be more helpful solved my…

Couldnt be more helpful solved my problem quickly and efficiently thankyou.

December 11, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Easy as that :) We're delighted to help, Carla. Thank you! -Scott

Rated 5 out of 5 stars

The boys in store helped me upgrade

The boys in store helped me upgrade - Levi was extremely helpful and explained things clearly. Would recommend

December 10, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

What a lovely 5⭐ review! We appreciate you taking the time to send this over to us. We do love to hear it 😊 -Jade

Rated 5 out of 5 stars

Levi was very helpful upgrading my sim…

Levi was very helpful upgrading my sim plan and saving me money.

December 5, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Levi with your new upgrade. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Helped me move my number to 3

Helped me move my number to 3. Great staff and great service

November 27, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Welcome to Three, Tom! That's very exciting, we're glad to have you with us :) -Scott

Rated 5 out of 5 stars

Fantastic services thank you

Fantastic services thank you

November 25, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Thanks for your feedback, and it's lovely to hear that you're happy with our services :) We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Levi was very helpful selling me a new…

Levi was very helpful selling me a new sim.

November 20, 2025
Unprompted review
Three UK - 3Store Port Talbot logo

Reply from Three UK - 3Store Port Talbot

Hi Levi, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

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