In-store with Dylan done a fantastic upgrade where everything met my needs. The data transfer was completed and everything done to a high standard
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Levi helped upgrade my phone and set it up. He was really helpful. I’d definitely recommend visiting port talbot three
Company replied
I had apps on my phone which kept bringing adds on my phone. I went into three Port Talbot and levi helped fix my phone. Myself and my wife are extremely grateful to the staff in Port Talbot.
Company replied
After being messed around by three on the phone, after being scammed and my phone blocked .Called into the store in port Talbot and Dylan rectified the problem after 10 minutes so would highly recomme... See more
Company replied
Company details
About Three UK - 3Store Port Talbot
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 5, Aberfan Shopping Centre, SA13 1PB, Port Talbot, South, United Kingdom
- 01639884504
4.9
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1st class help and service from Nathan…
1st class help and service from Nathan at the port talbot branch. Highly recommend. I will be returning thank you
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Thanks so much for the lovely feedback — great to hear Nathan at the Port Talbot branch took great care of you! 😊 -Shivam
Reply from Three UK - 3Store Port Talbot
Hello Anthony, it’s wonderful to know Jed provided friendly assistance. Thank you for your kind words! -Suhaas
Brilliant services in store
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hi Stephen! It’s wonderful to know your visit went so smoothly and that our team provided such a positive experience for you. Thanks for sharing your feedback! -Kishan
Reply from Three UK - 3Store Port Talbot
Hey there, we’re delighted Dylan made everything seamless for you. Thank you so much for sharing this amazing 5⭐ review! -Veronica
Nathan was very helpful and upgraded…
Nathan was very helpful and upgraded our phones.
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Thank you for sharing your experience, Gethin ✨ We’re delighted to hear that Nathan provided a smooth and seamless upgrade. Wishing you a fantastic day 😊 -Arvind
Very helpful
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hey Julie, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Top team and understood needs
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Thanks for your 5 ⭐ review, Matthew, and it's lovely to hear that you enjoyed great customer service and felt that your needs were met. We appreciate you taking the time to share this with us 🎊. -Michael
Reply from Three UK - 3Store Port Talbot
Hello Dennis, we’re happy to hear that you had a great experience with us. Thank you for the review! -Neha
Bridgend was closed so came to port…
Bridgend was closed so came to port Talbot to sort out my contract. Nathan was very helpful and friendly.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Christine, we’re delighted you had such a positive visit to Port Talbot. Nathan’s efforts really shine through in getting your new contract sorted 😊 -Shivam
After being messed around by three on…
After being messed around by three on the phone, after being scammed and my phone blocked .Called into the store in port Talbot and Dylan rectified the problem after 10 minutes so would highly recommend.
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Absolutely brilliant service
Absolutely brilliant service, so easy to upgrade, explained everything in simple terms, friendly. Highly recommend!
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hey Kathy, we’re so happy to hear upgrading was easy and you got the help you needed. You’ve made our day! -Suhaas
Great help and polite
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Amazing, Aaron! That’s what we love to hear. Thank you so much for the 5⭐ review. Have a lovely day ahead! -Ayesha
Amazing service from dylan and jed
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hey Joan! 🎉 A massive shout‑out to Dylan and Jed for turning your experience into something truly extraordinary. Your 5 ⭐ review absolutely made our day. -Ashifa
I was very pleased with the service I…
I was very pleased with the service I received from Dylan in store, I had a very good price and also Levi was very kind and helpful will definitely be going back in the future
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hey Angela, that’s fabulous! We’re thrilled Dylan and Levi gave you such a fantastic experience. Thank you so much for sharing this amazing 5⭐ review! -Veronica
Nate was very helpful and helped me…
Nate was very helpful and helped me restire my phone.
January 4, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Brilliant service from dylan
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hey Bethan, that's excellent! 🎊 We’re delighted you celebrated your joyful experience with a shining 5 ⭐ -Ashifa
Welcome very good
Welcome very good,
All issues addressed and new phone bought
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Port Talbot
Fantastic, Adam! We’re thrilled everything was resolved smoothly, just as you wanted. Thank you for choosing us and sharing your wonderful feedback! 🎉 -Ayesha
Popped in to port talbot Marc was very…
Popped in to port talbot Marc was very helpful and easy to deal with
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Port Talbot
We love hearing this! 😊 Marc’s dedication made the experience seamless and we’re thrilled it had such a positive impact. -Shivam
Fantastic Service from Nathan
Fantastic service from Nathan. He helped me transfer everything over with ease. A credit to the Company 100%.
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hi Ian! 🎉 That’s awesome to hear! A huge shoutout to Nathan for making your experience excellent. Thank you so much for sharing your feedback! 😊 -Kashish
Fantastic services from dylan
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Port Talbot
Hi.
Thanks! Your review is really appreciated. -Pete
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.