Sky was very efficient is helping resolve problem l had with ordering 4g Wi-Fi. Excellent service and device ready to take away on the same day
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I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me throug... See more
Company replied
I have never been happier leaving a phone store than I was today!! Exceptional service!! Nothing was too much trouble and all my issues were sorted this visit! I’m over the moon and have left with the... See more
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Colin, greeted me with a warm welcome, and was very helpful from the outset. He was professional, and knowledgable, and able to offer options, products and services tailored to my requirem... See more
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Company details
About Three UK - 3Store Redhill
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, United Kingdom
- 01737761913
4.8
Excellent
82 reviews
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Excellent service from Skye and Colin
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi there, it is fantastic to know you had a top-tier experience with Skye and Colin!— VodafoneThree Social Media Team
Sky was very efficient is helping…
Sky was very efficient is helping resolve problem l had with ordering 4g Wi-Fi.
Excellent service and device ready to take away on the same day
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hello, Sharon! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. -Neha
Fab customer service from sam
Fab customer service from sam. Moved me from ee to three. Much happier
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
What an amazing bit of feedback, Saul! Sam clearly made your switch feel effortless, and we’re thrilled to have you with us. Hearing that you’re happier already makes our day. -Ashifa
New phone set up by sam
New phone set up by sam, fantastic deal and service.
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Jeff! 🎊 Great to hear. Hats off to Sam for making the experience epic. Your feedback means a lot to us! -Neha
Broadband services
I wanted to share my appreciation for the excellent customer service I received. Colin and Reese are very professional, patient and genuinely helpful throughout the entire process. It was a very positive experienced and I truly appreciate the outstanding support. Thank you for maintaining such a high standard of service.
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Dianne, it’s great to hear you had such a positive experience in store. Colin and Reese clearly made a real difference with their calm approach and supportive guidance throughout your visit. We appreciate you taking the time to share this with us -Shivam
Don’t trust 3 Phone/Broadband
Don’t do trust these cowboys with anything…I bought broadband online…they sent a faulty hub…I took it to a 3 shop 15 miles away to get it sorted…they confirmed it wasn’t working…had no service from them and then when i cancelled my plan due to no service provided…they charged me £15 and sent my private contact details to a debt recovery agency ….shocking
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Kevin! We’re sorry to hear about the difficulties you’ve faced. What you’ve described is not the level of service we strive to provide, and we want to make things right. We’d like the opportunity to review your account thoroughly, please reach us here: https://bit.ly/3MQgrfW. You can also call us on 333 (from a Three phone) or 0333 381 001 (from any other phone) between 8am to 8pm Monday to Friday and on weekends, from 9am to 8pm so we can help. -Ashifa
Amazing team Colin and Reece thanks for…
Amazing team Colin and Reece thanks for everything fully recommend this store
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Lewis, thanks so much for taking the time to share this! It's fantastic to hear that Colin, Reece and our team made your visit such a great experience. Your recommendation means a lot to us. -Maryalex
Fantastic customer service
Colin gave fantastic advice regarding new phones and packages for our family.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you for sharing your experience, Nicola. It’s wonderful to hear that Colin provided fantastic guidance and supported your family in finding the best options ✨. -Veronica
Colin was very helpful
Colin was very helpful, and refreshingly honest, not upselling us on things we didn’t need
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Colin, your shout-out is wow ✨ We are thrilled that Colin provided such stellar expertise to ensure you got the right fit. Wishing you plenty of smiles ahead 😊 -Arvind
Colin Redhill
Colin, (assistant manager I think?) of Redhill was AMAZING. He was so helpful, patient, and didn’t at all make me feel silly for not knowing things. V v happy!
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you, Ella. We’re so glad to hear Colin was amazing and made you feel comfortable throughout your visit. We really appreciate your feedback. -Ayesha
Sam was a nice good person who upgraded
Sam was a nice good person who upgraded my sim
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you, Khawar! It’s great to hear that Sam looked after you and made your SIM upgrade such a smooth experience. 😇 -Prabhjeet
The full understanding of the service i…
The full understanding of the service i was offered by Ms.Skye
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Lillian, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Skye made your visit exceptional. -Ashifa
Sam helped set up my new honor phone
Sam helped set up my new honor phone. Excellent service
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you, Jackie! We’re so pleased Sam could guide you through setting up your Honor device and make the whole process feel easy. -Suhaas
Reece was a superlative salesman
Reece was a superlative salesman. He was very understanding and explained fully .
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Geoff, that’s marvellous! A big shoutout to Reece for making sure everything was handled smoothly for you. Thanks so much for leaving us a 5⭐ review! -Maryalex
Reece was brilliant
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Ken, we’re really glad to hear Reece made such a strong impression. Feedback like yours keeps our team motivated. -Manavata
Reese was brilliant
Reese was brilliant, great knowledge on all options
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you for the great shout‑out, Peter! Reese truly made a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
5 stars for Sam
Sam was very helpful and gave me the best deal. He helped me with all of my questions and answered them in great detail, great for someone who doesn't know much about phones
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Lily, we are so glad Sam provided such helpful support! It is brilliant that he found you a top deal and answered all your mobile questions so clearly. We always aim to make things easy to understand, and your feedback highlights that perfectly. -Kishan
Sam helped set my phone up via…
Sam helped set my phone up via discovery. Excellent service
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Linda, we're glad Sam guided you clearly and made your device setup seamless. Thank you for taking the time to leave this 5 star review. 😊 -Maryalex
I have an amazing and helpful experience with Sam today!
I had an amazing and helpful experience with sam today !
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Hristina! 🌷We’re thrilled to know Sam made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Sam helped fix my phone and give me…
Sam helped fix my phone and give me more data. Excellent service
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks for letting us know, Val. It's great to hear that Sam provided excellent support and got everything up and running for you. -Afaq
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