We were so confused about how to upgrade our contract. Sam explained all our options to us very clearly. Great experience!
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Skye was really approachable and helpful. She went about her duties with little fuss, explaining the stress she went and resolved my problem promptly. Good service.
Company replied
Found Sam and Colin very helpful in Redhill branch , sorted my husband and myself out with new plan , recommend this store ! From Lisa and Brendan Welsh .
Company replied
I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me throug... See more
Company replied
Company details
About Three UK - 3Store Redhill
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, United Kingdom
- 01737761913
4.8
Excellent
105 reviews
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Great customer service by Asst Manager…
Great customer service by Asst Manager Colin. With a complicated issue
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you for taking the time to share your thoughts, Denise! We’re pleased to hear that Colin supported you so well with your situation. -Afaq
Colin was brilliant and very helpful
Colin was brilliant and very helpful. Good sense of humour too!!!!
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you for sharing this, Penny! We’re really pleased to hear that Colin made your experience so positive. -Afaq
Skye was very helpful
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Woohoo 🎉 Thrilled to hear Skye made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Francis. -Arvind
Very polite and helpful member of staff…
Very polite and helpful member of staff called Skye at the redhill branch
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Dave, this makes us smile! Thanks to Skye’s dedication, your experience at Redhill was outstanding, and your thoughtful feedback feels like a gift we deeply value. -Ashifa
Colin and Fiona were delightful- very…
Colin and Fiona were delightful- very helpful- thanks guys:)
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks for your kind words, Britney. We’re so pleased Colin and Fiona could give you the support you needed and make the experience enjoyable. -Shivam
Amazing customer service from Reece who…
Amazing customer service from Reece who took me through all things I was struggling to understand with my phone. Couldnt thank him more!
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you so much for sharing this wonderful feedback, Vera! It’s great to hear that Reece took such thoughtful care and made sure everything was clearly explained. -Afaq
Great experience in store by a…
Great experience in store by a gentleman named Akif, he helped us with choosing the right deal and saved us quite a bit compared to Three's competitiors.
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you, Jack. Your message truly made our day. Akif will be thrilled to know his guidance and attention left such a strong impression and helped you walk away with real value. -Manavata
Great service from both Fiona and Sam
Great service from both Fiona and Sam.
Explained everything clearly and not pushing with sales talk.
March 29, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hello, Penny! We’re so pleased Fiona and Sam provided clear guidance and made your visit comfortable. It’s wonderful to know our team delivered support in a way that felt genuine and helpful. 🥰 -Prabhjeet
Fiona and Akif were fantastic in…
Fiona and Akif were fantastic in helping me to renew my mobile phone contract - Super efficient!
March 29, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you for the lovely feedback, Winnie! It’s fantastic to hear Fiona and Akif provided such excellent support during your renewal. 🌟 -Veronica
Great customer service
Great customer service! Reece was really polite and helpful. He ensured that we get the best deal.
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Ashna! It’s amazing to hear that Reece made everything run so smoothly and helped you secure the best deal. Thank you for the glowing 5 ⭐ review. -Afaq
Akif
It was Really amazing to see such an amazing sales Man Akif. I came in for some questions and he sold me almost everything. He’s Really an Amazing Sales man.
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Adina, thank you for sharing your experience. It’s fantastic to hear how Akif guided you with such confidence and enthusiasm. His energy, product knowledge, and ability to match you with exactly what you needed clearly made your visit outstanding. -Manavata
Fantastic service!
Sky was fantastic at helping me switch networks today and was very informative. Happy to become a three customer!
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you for the amazing feedback, Ash! 😊 We’re delighted Sky made everything smooth and easy for you. -Veronica
Sky was very helpful in-store for me…
Sky was very helpful in-store for me today. Answered all my questions and had me up and running in no time
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Guy, thank you for sharing your feedback. We’re delighted to hear Sky was so helpful in‑store, answered all your questions, and got you up and running quickly. -Shivam
Reece who went through and advised me…
Reece who went through and advised me on my account which did have a few technical issues to be sorted.
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Hi Frank, we’re glad Reece gave clear guidance on your account and helped get things back on track. -Kishan
Reece and Sam
Reece and Sam, was excellent and had amazing customer service.
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
😊 Thanks for sharing, Sally! We’re glad Reece and Sam looked after you so well and left you feeling satisfied. 🙌 -Shivam
Colin at belfry was very knowledgeable…
Colin at belfry was very knowledgeable and professional
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Thank you for the wonderful review, Neil! We’re delighted to know Colin left such a lasting impression. What a joy it was to serve you at Belfry! -Ashifa
Skye was extremely helpful
Skye was extremely helpful. I expected to need an hour and she helped me in 10 minutes!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Renee, we are so pleased Skye’s dedication made your experience smooth and efficient. Your feedback inspires us to keep creating effortless moments. -Suhaas
Reply from Three UK - 3Store Redhill
Hey Adam, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Brilliant!!!The time and care given from the man in…
The time and care given from the man in the store was brilliant and the kindness shown!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
Wow, Gail! 🎉 We’re so glad you felt comfortable with our service from us. Thank you for sharing, helping our customers is always our pleasure! 🥰 -Kashish
Fantastic service and a great deal
Fantastic service and a great deal. Thanks Three !!!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Redhill
What a sweet 5⭐ rating, Matthew! We’re heartened to know this has been your experience with us. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
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