I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant. I’ve been going to the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were so confused about how to upgrade our contract. Sam explained all our options to us very clearly. Great experience!
Company replied
Skye was really approachable and helpful. She went about her duties with little fuss, explaining the stress she went and resolved my problem promptly. Good service.
Company replied
I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me throug... See more
Company replied
Company details
About Three UK - 3Store Redhill
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, United Kingdom
- 01737761913
4.8
Excellent
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you 3 Redhill
Thank you 3 Redhill. I am visiting from Australia and bought a data pack which has worked well. On three occasions I visited the store for assistance, the staff have been fantastic and answered all my questions.
September 30, 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks a lot for your feedback, Paul, and we're delighted that you found the store staff to be helpful after travelling from Australia. We hope you enjoy your time here. -Michael
The team were exceptional
The team were exceptional! Thank you so much for all your info and help
September 29, 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Tara, thank you so much for your 5* review -Maxine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.