Three UK - 3Store Romford Reviews 

145
TrustScore 5 out of 5

4.9

Unit 23 The Liberty Centre, RM1 3RL Romford, London, GB


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Rated 5 out of 5 stars

Nehal, was very polite, helpful in everything I need when it comes choosing the right phone needed to cater my needs in work, home and in any social setting. Very great costumer service very informat... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding customer service! I visited the store after having quite a stressful time trying to arrange internet for a block of flats. I originally went in simply to collect the... See more

Company replied

Rated 4 out of 5 stars

Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..

Company replied

Rated 5 out of 5 stars

The team and especially Tj in Romford were great - sorted a WiFi issue and helped me through it. Cannot recommend enough

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Romford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom

  • 01708752582

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

31,920 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing person

Amazing person! Very helpful and friendly! Thank you, Andrea!

January 9, 2026
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Shabeer

Shabeer, very professional service provider. Very quick and polite response.

January 4, 2026
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Great customer service very thourgh

Tanjana had Great customer service very thourgh

January 2, 2026
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Great help tanjana was so helpful and…

Great help tanjana was so helpful and lovely,she answered every question !

December 31, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Amazing, Kate! Thank you for the wonderful 5⭐ review. We’re so happy to know that Tanjana was able to help you. 🎉 Happy New Year 2026! 😊 -Neha

Rated 5 out of 5 stars

We met Andreea in store today and had a…

We met Andreea in store today and had a lovely experience with her, she was so sweet and helped us throughout the process. Loved the experience, can say never met a such a lovely person in the customer service.

December 19, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Tanjana was polite

Tanjana was polite, helpful, kind, welcoming. Explained everything clearly and took time to listen and answer all the questions and gave good advise.

December 15, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hello Lolita, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Nehal was very attentive throughout

Nehal was very attentive throughout. Went above and beyond to help me find exactly what i was looking for and in the right price range. Thank you for your great customer service!

December 11, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Tamima is very helpful good servicd

December 9, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Thanks for this amazing 5⭐ review, Jo. We really appreciate you taking the time to send this over to us! Great work Tamima 🎉 -Jade

Rated 5 out of 5 stars

Was served by john and dean very…

Was served by john and dean very friendly and help out with everything

December 9, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

This is great to hear, Raza. Thanks for taking the time to send over this 5⭐ review! Great work John and Dean 🎉 -Jade

Rated 5 out of 5 stars

Good service

Very good service by Nehal

December 8, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

That's ideal, Erma :) We're happy that you had a good conversation with Nehal -Scott

Rated 5 out of 5 stars

Nehal he was super friendly

Nehal he was super friendly , kind, patience and sweet person

December 8, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Nehal

Nehal, he was super friendly, patience, sweet.

December 8, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Thanks for this amazing 5⭐ review, Ankit. We really appreciate you taking the time to send this over to us! Great work Nehal 🎉 -Jade

Rated 5 out of 5 stars

Nehal was very nice and clear in his…

Nehal was very nice and clear in his explanation. His was very patient and helpful made the experience comfortable.

December 8, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

We’re so glad you had a great experience, Temilade thanks for leaving us a 5⭐ review. -Shivam

Rated 5 out of 5 stars

Nehal was very professional and…

Nehal was very professional and supportive. Very knowledgeable with great rapport. Very clear in his explanation and advise . Top guy
Thanks guys

December 8, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Thanks for this amazing 5⭐ review. We really appreciate you taking the time to send this over to us! Great work Nehal 🎉 -Jade

Rated 5 out of 5 stars

Andreea was wonderful !

Andreea was wonderful !
She is very nice consultant. Recomand her a lot !

December 7, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 3 out of 5 stars

to much talking

to much talking

December 5, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

We appreciate you taking the time to write a review, Nikki :) -Scott

Rated 5 out of 5 stars

Dean was fantastic

Dean was fantastic, eager to help and gave me different options for what I need.

December 1, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Dean. We appreciate you taking the time to share this with us. -Michael

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