Nehal, was very polite, helpful in everything I need when it comes choosing the right phone needed to cater my needs in work, home and in any social setting. Very great costumer service very informat... See more
Company replied
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Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..
Company replied
The team and especially Tj in Romford were great - sorted a WiFi issue and helped me through it. Cannot recommend enough
Company replied
Absolutely outstanding customer service! I visited the store after having quite a stressful time trying to arrange internet for a block of flats. I originally went in simply to collect the... See more
Company replied
Company details
About Three UK - 3Store Romford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom
- 01708752582
4.9
Excellent
145 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Shabeer - excellent customer service
Shabeer has been excellent at providing helpful friendly warm customer service. Has explained everything in detail and reassured the family we were up to date.
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Well its really best experience by…
Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the 4 stars -Pete
Very friendly service,Tamima was…
Very friendly service,Tamima was polite, took her time to explain different phone deals to us
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hi.
Thanks! Your review is really appreciated. -Pete
Great customer service and tried many…
Great customer service and tried many options to get the price nearer to my budget
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Romford
Hey.
Thanks! Your review is really appreciated. -Pete
Thank you to Nehal. Very helpful
Thank you to Nehal for your help in store today. Nehal was very friendly and helpful with what I needed.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for this amazing 5⭐ review, Chloe. We really do appreciate you taking the time to send this over! Great work Nehal 🎉 -Jade
Nehal was very helpful im very happy…
Nehal was very helpful im very happy thankyou so much
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Romford
That's brilliant to hear, Penny. We're very pleased that you had a great experience speaking with Nehal. Thank you for your review :) -Scott
Great service from Nehal
Great service from Nehal. He was clear, friendly and provided good advice throughout the entire process.
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Superb, Ryan. We're happy Nehal looked after you well and gave you the help you needed :) -Scott
I would like to express my gratitude…
I would like to express my gratitude for the service I received at the Romford store; the sales assistant was very helpful and the entire upgrade process was very easy. I am very satisfied with this process and I want to thank the sales assistant Tamima for her help.
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Dean was great
Dean was really informative and helpful. Not only helped to pick out the best option, but was really talkative and welcoming.
The best choice was made and we left satisfied and happy.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
John was very professional and
John was very professional and efficient. He was also very patient as there was a lot of work to be done with my phone. He is the best!
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Very polite and quick responds to the…
Very polite and quick responds to the enquiry.
Thank you
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for this amazing 5⭐ review, Akhila. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Shabeer gave me a very excellent…
Shabeer gave me a very excellent customer service experience upgrading my phone (3 Romford Area), hassle free. Highly recommended.
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for your feedback, Mark, and it's lovely to hear that you enjoyed great customer service from Shabeer with your upgrade. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Romford
Thank you for writing a glowing review for Shaheer. That's awesome, Hafeez! -Scott
Shabeer was very nice and helpful.
Shabeer was very nice and helpful.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for your feedback, Mirela, and it's lovely to hear that you enjoyed great customer service from Shabeer. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Romford
That's very nice to hear, Mpaki, thank you for the great review :) -Scott
Very helpful
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for this amazing 5⭐ review, Enrique. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
She knows how to get the customer to go…
She knows how to get the customer to go overboard
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for your great review, Nomangesi :) -Scott
Nehal he was very helpful with the our…
Nehal he was very helpful with the our problems and he was quick with those problems.
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
I was served by Shabber and very…
I was served by Shabber and very pleased with everything
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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