Three UK - 3Store Romford Reviews 

145
TrustScore 5 out of 5

4.9

Unit 23 The Liberty Centre, RM1 3RL Romford, London, GB


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Rated 5 out of 5 stars

Nehal, was very polite, helpful in everything I need when it comes choosing the right phone needed to cater my needs in work, home and in any social setting. Very great costumer service very informat... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding customer service! I visited the store after having quite a stressful time trying to arrange internet for a block of flats. I originally went in simply to collect the... See more

Company replied

Rated 4 out of 5 stars

Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..

Company replied

Rated 5 out of 5 stars

The team and especially Tj in Romford were great - sorted a WiFi issue and helped me through it. Cannot recommend enough

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Romford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom

  • 01708752582

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

31,953 reviews in the last 12 months

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Rated 5 out of 5 stars

Nehal was very helpful and friendly

Nehal was very helpful and friendly. He did a god job explaining with clarity.

November 1, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

New phone

New phone, all good in hood! Many thanks to Dean

November 1, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Brilliant service

Brilliant service

November 1, 2025
Unprompted review
Three UK - 3Store Romford logo

Reply from Three UK - 3Store Romford

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

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