Excellent service, thankyou Ellie for your patience and advice, everything was explained clearly and she even wrote it all down for me! Thankyou all once again, will definitely recommend 👍
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See what reviewers are saying
Brilliant customer service! I originally went into the Scunthorpe store to upgrade my airtime plan but once getting back home and having a think about it, I decided to go back and get a new phone.... See more
Company replied
Scunthorpe team are always so helpful I have been a customer for many many years. Always saving me money, always happy to help nothing is too much trouble. Prefer going into store to see someone face... See more
Company replied
I had a very positive experience with jade. She was polite, professional, and very helpful from start to finish. Communication was clear, and she made everything easy to understand. She listened caref... See more
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Company details
About Three UK - 3Store Scunthorpe
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
76 High Street, DN15 6SD, Scunthorpe, Midlands, United Kingdom
- 01724851313
4.8
Excellent
124 reviews
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The guy in the store was telling me…
The guy in the store was telling me that you can't complete orders in store that are done online when you can totally bad attitude
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi there, thanks for bringing this to our attention. We completely understand your concern — this isn’t the experience we want for anyone visiting our stores. While some online orders can’t be completed in-store due to system limitations, our staff should always explain this clearly and with a professional attitude. We’re continuously working to improve our service, and feedback like yours helps us identify where we need to do better. If you’d like us to look into this further, we’re here to help.— VodafoneThree Social Media Team
Chris is awesome as always
Chris is awesome as always! Has provided great service for the last 20 years to me!
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Mansoor, it’s great to hear Chris has supported you with consistent service over the years and made such a positive impact on your experience. We really appreciate your long standing loyalty. -Kishan
Polite staff and friendly customer service
A1 service, great customer service.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Connor, it’s great to hear you were happy with the support and overall experience from the team. -Kishan
Ellie was amazing very helpful
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Leslie, we’re so happy to know that Ellie was able to help you. Thank you for sharing your review! -Neha
Ellie dealt with me me today
Ellie dealt with me me today. Very efficient and polite. Would reccomend three to others
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey there. Boom! 💥 Ellie totally nailed it today, and we’re glad you’re all sorted, thanks for your recommendation! 🙌✨ -Kashish
Service great
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Marius. We're so happy to know that you had a great experience with us. Your feedback means a lot to us. 😊 -Prabhjeet
Ellie very helpful in choosing my new…
Ellie very helpful in choosing my new upgrade
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Great to know, Mrs Connell! 😊 We’re pleased Ellie helped make your upgrade smooth and straightforward. Thanks for sharing! -Samad
Very knowledgeable
Very knowledgeable, no bull.. fixed a long term issue
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Lovely, Clare! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish
Reply from Three UK - 3Store Scunthorpe
Hi Julie, we’re glad everything was smooth and that our team could make things easy and helpful for you! -Kishan
Very pleasant and very savvy grate to…
Very pleasant and very savvy grate to deal with
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
We really appreciate this, Maurice. Creating uplifting moments and delivering standout service is what motivates us every day, and the team brought that to life wonderfully. -Ashifa
The service and help i received today…
The service and help i received today was first class
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Mark, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that our team made your visit exceptional. -Ashifa
Friendly and speedy service
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Lilly! 🎉 It is brilliant to hear that you had such a great experience. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Chris very satisfied with my upgrade…
Chris very satisfied with my upgrade phone
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thanks a ton, Joshdink! 🎉 We’re so glad everything went perfectly with Chris, and we can’t wait to welcome you back again! 🥰 -Kashish
Very helpful and very knowledgeable…
Very helpful and very knowledgeable sorting my issues very quickly
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Steve, it’s great to hear how smoothly things were handled for you. Having someone who can jump straight into the issue with confidence and clear know how makes all the difference, and it sounds like everything was resolved with real efficiency. -Manavata
Keenan helped me with a problem
Keenan helped me with a problem, fast service.
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Gaey, we appreciate you taking the time to share this. It’s great to know Keenan created such a positive experience 😊 -Samad
Ellie and jade have been very helpful…
Ellie and jade have been very helpful and welcoming
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Philip, thank you for sharing this amazing 5⭐ review! We’re thrilled that Ellie and Jade gave you such a fantastic experience. -Veronica
Great customer service
Great customer service, very helpful and knowledgeable
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hello Sue, thank you for taking the time to leave your review. It’s wonderful to hear your experience with our team was a positive one. -Shivam
Katrina at Scunthorpe branch was lovely…
Katrina at Scunthorpe branch was lovely helped with the router which we had troubles with. Highly recommend. Thank yuou!
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Craig, thank you for the glowing 5⭐ review! We’re so pleased Katrina at our Scunthorpe store was able to help with your router troubles and make everything seamless. We truly appreciate your recommendation. -Samad
Excellent service
Excellent service, thankyou Ellie for your patience and advice, everything was explained clearly and she even wrote it all down for me!
Thankyou all once again, will definitely recommend 👍
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Wendy! It is a pleasure to know that you found your recent visit so beneficial. Ellie clearly provided stellar guidance by ensuring every detail was comprehensible and providing personalized documentation for your records. -Kishan
Very friendly and welcoming in store…
Very friendly and welcoming in store today amazing customer service
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Wow, your words just made our day! 🌟 Kelly, customers like you remind us why we love what we do. Thank you for trusting us and for the amazing 5⭐ rating 🎉 -Ayesha
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