Fabulous customer service from chris in the scunthorpe branch. Called in with wifi problem, which he sorted out in no time, looked into my account and managed to half both phone contracts and the Inte... See more
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Brilliant customer service! I originally went into the Scunthorpe store to upgrade my airtime plan but once getting back home and having a think about it, I decided to go back and get a new phone.... See more
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Scunthorpe team are always so helpful I have been a customer for many many years. Always saving me money, always happy to help nothing is too much trouble. Prefer going into store to see someone face... See more
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I had a very positive experience with jade. She was polite, professional, and very helpful from start to finish. Communication was clear, and she made everything easy to understand. She listened caref... See more
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Company details
About Three UK - 3Store Scunthorpe
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
76 High Street, DN15 6SD, Scunthorpe, Midlands, United Kingdom
- 01724851313
4.9
Excellent
147 reviews
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Katrina at Scunthorpe branch was lovely…
Katrina at Scunthorpe branch was lovely helped with the router which we had troubles with. Highly recommend. Thank yuou!
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Craig, thank you for the glowing 5⭐ review! We’re so pleased Katrina at our Scunthorpe store was able to help with your router troubles and make everything seamless. We truly appreciate your recommendation. -Samad
Excellent service
Excellent service, thankyou Ellie for your patience and advice, everything was explained clearly and she even wrote it all down for me!
Thankyou all once again, will definitely recommend 👍
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Wendy! It is a pleasure to know that you found your recent visit so beneficial. Ellie clearly provided stellar guidance by ensuring every detail was comprehensible and providing personalized documentation for your records. -Kishan
Very friendly and welcoming in store…
Very friendly and welcoming in store today amazing customer service
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Wow, your words just made our day! 🌟 Kelly, customers like you remind us why we love what we do. Thank you for trusting us and for the amazing 5⭐ rating 🎉 -Ayesha
Came into the Scunthorpe store today…
Came into the Scunthorpe store today and was looked after by Jade, she was so polite and helpful and worked out another plan, plus saved me money, so I'm staying with 3, THANK YOU JADE! you are a star. xx
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Boom 💥 Miss Hammond, fantastic to know Jade at the Scunthorpe store supported you with such kind guidance, helped you find a smarter plan, and even saved you money along the way ✨ Hope the moments ahead stay bright for you 😊 -Arvind
All questions were answered in the…
All questions were answered in the Scunthorpe three store and all the staff were very helpful
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Stephen, thanks for leaving such a positive review. It’s great to hear the team at our Scunthorpe store made your visit a good one. We really value feedback like this, as it means a lot to our colleagues on the shop floor. -Shivam
Very friendly staff
Very friendly staff, thank you for all all the help Keenan
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Woohoo 🎉 Thrilled to hear Keenan made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Antony. -Arvind
Very good service
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Dorel! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Staff are friendly and engaging and…
Staff are friendly and engaging and also polite
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thank you for your feedback, Richard! We’re glad to hear our team made such a positive impression through their welcoming and friendly service. -Afaq
Jade from three was very very polite…
Jade from three was very very polite and helpful really sorted my phone out couldnt of asked for more she was super friendly
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Carol, it’s great to hear Jade created such a welcoming and respectful experience, taking care of everything with genuine care and leaving you feeling completely looked after. -Kishan
Fantastic customer service by Chris
Fantastic customer service by Chris
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Connor, that's amazing! 🎉 So glad Chris supported you so well. Thanks for the 5⭐ review! -Samad
Quick and easy service been with Three…
Quick and easy service been with Three 10+ years. No issues with anything, no issues with signal. Very helpful staff in Scunthorpe branch. Just got my kid a sim card. Recommended.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Roberta, we’re so happy to have had you with us for over years. It’s great to hear the Scunthorpe team made getting your kid’s new SIM so easy and that your signal is going strong. 😇 -Prabhjeet
Ellie and jade were really helpful and…
Ellie and jade were really helpful and welcoming. Helped me with new contracts and a new tablet. Great experience
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Boom 💥 Janchai, delighted to hear Ellie and Jade brought calm expertise while arranging your new contracts and tablet. Enjoy the moments ahead with your new devices ⭐ -Arvind
Amazing customer service from Keenan…
Amazing customer service from Keenan was very helpful and had a lovely experience very happy with my new phone and AirPods will be using three again
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
We really appreciate your feedback, Neve. It’s wonderful to know Keenan made the experience smooth and left you feeling happy with your new devices. -Shivam
Cris fixed a problem on my phone
Cris fixed a problem on my phone
Very profesional
Thanks vey much
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Simple, easy, sorted! 🎉✨ We’re hyped Cris could help you out today, have an awesome week ahead, Tom! 🚀 -Kashish
Unblocking of IPhone.
Dealing with Jade (assistant manager) who dealt with the matter in a professional manner and solved the issue straight away. Her approach to providing excellent customer care was outstanding. An asset to 3 and the Scunthorpe branch.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Big shoutout to Jade for turning customer service into a full on joyful experience! 🎉 Craig, this is exactly what we want our customers to feel, valued and happy! Here’s to many more smiling moments together! 😃 -Kashish
Great service easy to talk to nicley…
Great service easy to talk to nicley directed on options
Again awesome service
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thank you for taking a moment to share this, Mark. We’re thrilled to hear you felt well supported and clearly guided through your choices. -Afaq
Would highly recommend !
The member of staff that served me today was lovely and I was able to sort everything that I needed to- they were really patient whilst I looked at all my options .
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Kelsey, we really appreciate your feedback. It’s great to hear the staff member provided such lovely service and guided you through everything with patience. -Shivam
Very helpful and thorough.
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Frances, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Quick and simple
Chris answered all my questions and made everything very simple for me.
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Steve, thank you for taking the time to share this. It’s great to hear that Chris provided the support you needed and made things easier for you. -Afaq
It was lovely meeting Keenan and his…
It was lovely meeting Keenan and his service was top notch.. Nice & Clear purchase.
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Boom 💥 Sibbir, reviews like yours make our day. It’s fantastic to hear Keenan offered such clear and supportive guidance during your visit, helping you through the purchase with ease. Thanks for sharing your experience with us 😊 -Arvind
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