Fabulous customer service from chris in the scunthorpe branch. Called in with wifi problem, which he sorted out in no time, looked into my account and managed to half both phone contracts and the Inte... See more
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Brilliant customer service! I originally went into the Scunthorpe store to upgrade my airtime plan but once getting back home and having a think about it, I decided to go back and get a new phone.... See more
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Scunthorpe team are always so helpful I have been a customer for many many years. Always saving me money, always happy to help nothing is too much trouble. Prefer going into store to see someone face... See more
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I had a very positive experience with jade. She was polite, professional, and very helpful from start to finish. Communication was clear, and she made everything easy to understand. She listened caref... See more
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Company details
About Three UK - 3Store Scunthorpe
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
76 High Street, DN15 6SD, Scunthorpe, Midlands, United Kingdom
- 01724851313
4.9
Excellent
147 reviews
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Chris at the scunthorpe depot
Chris at the scunthorpe depot, was very helpful and good at the job
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Woohoo 🎉 Brendan, we’re delighted that Chris at our Scunthorpe store provided top-tier care and expert skill. Wishing you a fantastic day ahead 😊 -Arvind
Brilliant service – massive thanks to Chris!
Just got my new phone and I just wanted to say a big thank you to Chris for all his help throughout the process. He made everything really straightforward, answered all my questions quickly, and was easy to deal with.
It’s rare you get that level of service these days, so it’s really appreciated. Everything was smooth and I’m really happy with the new phone.
Top service – would definitely recommend 👍
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Ross, thanks for sharing your lovely experience! 🎯 We're delighted that Chris provided such stellar guidance and answered your queries so promptly to keep the entire process effortless. Knowing his top-tier care stood out to earn your recommendation is fantastic, and we hope you enjoy your new phone. -Arvind
Phone problem
Keenan was extremely helpful, knowledgeable and friendly and solved a huge problem with my phone.
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Fantastic feedback! Keenan’s ability to solve big problems with ease and kindness really shows here 😊⭐ -Ayesha
The guy in the store was telling me…
The guy in the store was telling me that you can't complete orders in store that are done online when you can totally bad attitude
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hello there, we’re sorry that your time in store didn’t reflect the standard we aim to deliver. To make sure your concern reaches the store’s reviewing manager and doesn’t happen again, please raise it formally with our Customer Relations team here: https://bit.ly/3uJlOrF. They’ll be able to investigate further and work toward a resolution. Our Live Chat is also available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. -Neha
Chris is awesome as always
Chris is awesome as always! Has provided great service for the last 20 years to me!
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Mansoor, it’s great to hear Chris has supported you with consistent service over the years and made such a positive impact on your experience. We really appreciate your long standing loyalty. -Kishan
Polite staff and friendly customer service
A1 service, great customer service.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Connor, it’s great to hear you were happy with the support and overall experience from the team. -Kishan
Ellie was amazing very helpful
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Leslie, we’re so happy to know that Ellie was able to help you. Thank you for sharing your review! -Neha
Ellie dealt with me me today
Ellie dealt with me me today. Very efficient and polite. Would reccomend three to others
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey there. Boom! 💥 Ellie totally nailed it today, and we’re glad you’re all sorted, thanks for your recommendation! 🙌✨ -Kashish
Service great
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Marius. We're so happy to know that you had a great experience with us. Your feedback means a lot to us. 😊 -Prabhjeet
Ellie very helpful in choosing my new…
Ellie very helpful in choosing my new upgrade
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Great to know, Mrs Connell! 😊 We’re pleased Ellie helped make your upgrade smooth and straightforward. Thanks for sharing! -Samad
Very knowledgeable
Very knowledgeable, no bull.. fixed a long term issue
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Lovely, Clare! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish
Reply from Three UK - 3Store Scunthorpe
Hi Julie, we’re glad everything was smooth and that our team could make things easy and helpful for you! -Kishan
Very pleasant and very savvy grate to…
Very pleasant and very savvy grate to deal with
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
We really appreciate this, Maurice. Creating uplifting moments and delivering standout service is what motivates us every day, and the team brought that to life wonderfully. -Ashifa
The service and help i received today…
The service and help i received today was first class
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Mark, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that our team made your visit exceptional. -Ashifa
Friendly and speedy service
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Lilly! 🎉 It is brilliant to hear that you had such a great experience. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Chris very satisfied with my upgrade…
Chris very satisfied with my upgrade phone
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thanks a ton, Joshdink! 🎉 We’re so glad everything went perfectly with Chris, and we can’t wait to welcome you back again! 🥰 -Kashish
Very helpful and very knowledgeable…
Very helpful and very knowledgeable sorting my issues very quickly
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Steve, it’s great to hear how smoothly things were handled for you. Having someone who can jump straight into the issue with confidence and clear know how makes all the difference, and it sounds like everything was resolved with real efficiency. -Manavata
Keenan helped me with a problem
Keenan helped me with a problem, fast service.
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Gaey, we appreciate you taking the time to share this. It’s great to know Keenan created such a positive experience 😊 -Samad
Ellie and jade have been very helpful…
Ellie and jade have been very helpful and welcoming
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Philip, thank you for sharing this amazing 5⭐ review! We’re thrilled that Ellie and Jade gave you such a fantastic experience. -Veronica
Great customer service
Great customer service, very helpful and knowledgeable
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hello Sue, thank you for taking the time to leave your review. It’s wonderful to hear your experience with our team was a positive one. -Shivam
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