Fabulous customer service from chris in the scunthorpe branch. Called in with wifi problem, which he sorted out in no time, looked into my account and managed to half both phone contracts and the Inte... See more
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Brilliant customer service! I originally went into the Scunthorpe store to upgrade my airtime plan but once getting back home and having a think about it, I decided to go back and get a new phone.... See more
Company replied
Scunthorpe team are always so helpful I have been a customer for many many years. Always saving me money, always happy to help nothing is too much trouble. Prefer going into store to see someone face... See more
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I had a very positive experience with jade. She was polite, professional, and very helpful from start to finish. Communication was clear, and she made everything easy to understand. She listened caref... See more
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Company details
About Three UK - 3Store Scunthorpe
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
76 High Street, DN15 6SD, Scunthorpe, Midlands, United Kingdom
- 01724851313
4.9
Excellent
147 reviews
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Very Happy today
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Lovely to hear from you, Duong. We’re so happy your experience brought a smile to your day. -Shivam
patient and helpful
our advisor,Keenan,was amazing...very patient,very helpful,kind and discreet...we can t ask gor a better person to help us and answer all questions...also,i am absolutly sure he give us the best deal and we thank him for that...keep up good work...thank you
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Iuliana, that’s fabulous! We’re thrilled to hear Keenan made your experience so smooth and seamless. Thank you for sharing this amazing 5⭐ review! -Veronica
Ellie was very helpful gettong me set…
Ellie was very helpful gettong me set up with a new sim. Very welcoming
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Damawand, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear that you received excellent service from Ellie. -Suhaas
I am pleased with how the gentleman has…
I am pleased with how the gentleman has helped today
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hello Joy! We’re glad to hear you had a great experience with us. Thank you so much for the 5 ⭐ review! -Manavata
Keenan was patient and professional…
Keenan was patient and professional explained all in great detail a credit to your Scunthorpe branch.
January 4, 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Friendly and knowledgeable service
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Tony! Your 5 ⭐ rating has brightened our day. We’re thrilled that our team provided such expert and helpful support. -Kishan
Really easy process
Really easy process. Jade found the best deal possible and made it so simple not pushy at all. Thanks
December 28, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Helpful and cheerful team
Helpful and cheerful team, everything went smoothly within a few minutes
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
That’s amazing, Linda. We’re glad to hear the team was supportive and that everything was taken care of for you. We truly value your feedback. -Manavata
I had a very positive experience with…
I had a very positive experience with jade. She was polite, professional, and very helpful from start to finish. Communication was clear, and she made everything easy to understand. She listened carefully and handled everything with care and patience. I really appreciated her friendly attitude and support. Overall, I’m very satisfied and would definitely recommend her to others. Thank you for the great service!
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Your kind words made our day, Jamal 🎉 We’re thrilled to hear Jade delivered such a smooth and positive experience 😊 -Arvind
Great service
Keenan was fab, there was no pressure to make a purchase. He listened to what I wanted and offered the best options available.
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Second purchased and Awesome experience…
Second purchased and Awesome experience and undoubtedly customers service are really enthralling and especially Kennan buddy Awesome.
Good luck buddy
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
she made it easy to do and also kept…
she made it easy to do and also kept the kids amused while doing it so they didnt no
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi there.
Awesome stuff. Thanks for the 4 stars. -Pete
extremely fast and amazing service with…
extremely fast and amazing service with very friendly helpful jade thank you so much
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Everyone in store was so helpful
Everyone in store was so helpful, I can't fault them, they are amazing.
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thank you for the glowing 5 ⭐ review, Anthony! We’re delighted our store team made your visit such a positive experience. -Shivam
Change of phone everything explained…
Change of phone everything explained and straight forward Keenan was really friendly and helpful
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Robert, thank you for your outstanding 5 ⭐ review. It’s wonderful to hear Keenan made everything smooth and provided such helpful support. We truly appreciate your feedback. Have a great day 😊 -Arvind
Had a problem with my phone and Chris…
Had a problem with my phone and Chris had me up and running again in no time.
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thank you for the wonderful 5 ⭐ review, Steve! We’re delighted Chris was able to give you such great support and get everything sorted quickly. -Shivam
Chris helped me a lot today!!
Chris helped me a lot today!!! best customer support ever !!
We need more people like him!!
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Alexandru, Fantastic! it's lovely to hear that you enjoyed great customer service from Chris. Thank you for taking the time to share this wonderful 5-star review it truly means a lot to us!
Brilliant customer service
Brilliant customer service!
I originally went into the Scunthorpe store to upgrade my airtime plan but once getting back home and having a think about it, I decided to go back and get a new phone. Keenan was brilliant with helping me decide which plan would be the best for me and having to deal with cancelling my old plan I’d just bought earlier in the day to start my new one with my phone!
Can’t thank them enough for their help!
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thanks for your feedback, Caitlin, and it's lovely to hear that you enjoyed great customer service from Keenan during your store visit. We're delighted that you upgraded your airtime and device plans. We hope you enjoy the new phone, and appreciate you taking the time to share this with us. -Michael
Existing customer for many years
Existing customer for many years. Service from Chris was first class
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
keenan was so helpful and nothing was…
keenan was so helpful and nothing was too much for him. he answered all my questions and was very kind
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thanks for your feedback, Alyssa, and it's lovely to hear that you enjoyed great customer service from Keenan. We appreciate you taking the time to share this with us. -Michael
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