The guy who i dealt with was super helpful, knowledgeable, and explained everything as he went along. Plus any problems I get, i had to get in touch. Great service.
Company replied
Location
Switch locationUnit 7, Crystal Peaks shopping centre, S20 7PN Sheffield Crystal Peaks, Midlands, GB
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See what reviewers are saying
Great experience from start to finish, extremely friendly helpful staff, knowledgeable to what I required, great price everything explained. Nateo was polite friendly and very helpful, credit to your... See more
Company replied
I ordered a broadband deal online. I went in store to pick it up but I got advised to take out an add on instead as I'm already with Three so it was cheaper overall for me. Tom was such a great help,... See more
Company replied
Nateo at Crystal Peaks, along with his colleague were very helpful and sorted us out with a new 5G home hub for less than we're paying for poorer connection speeds, as well as an eSIM for my personal... See more
Company replied
Company details
About Three UK - 3Store Sheffield Crystal Peaks
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 7, Crystal Peaks shopping centre, S20 7PN, Sheffield Crystal Peaks, Midlands, United Kingdom
- 01142483003
4.8
Excellent
87 reviews
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What a wonderful experience from Julian…
What a wonderful experience from Julian at crystal peaks
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hey, Keith! 🎊 Great to hear. Hats off to Julian for making the experience epic. Your feedback means a lot to us! -Neha
Great customer service, friendly and helpful staff.
I visited this store in need of a new phone. I was served by sienna she was very helpful and friendly. Explained everything well to me and made me feel at ease. This is the second time I have visited this store and everytime I have had excellenct service.
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hi Katie, it is fantastic to hear about your great experience with Sienna. We always want to make finding your next phone simple and stress-free, so your continued support means a lot to us. -Shivam
Ryan and sienna were very helpful and…
Ryan and sienna were very helpful and solved phone issue I had and I am very happy with their excellent customer service solving issue very quickly.
Thank you
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Thank you for sharing this experience, Daniel. It’s wonderful to hear Ryan and Sienna guided you through each step and made the whole process seamless. ✨ -Veronica
Great experience.
This was a pleasurable visit to renew my phone. Ryan the assistant manager is always so helpful and knowledgable. He gave us a few options to choose from. Tom did a full transfer over for me. So friendly and helpful.
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Thanks so much for sharing this, Sonia. We’re delighted to hear your visit went smoothly and that Ryan and Tom made the whole upgrade experience feel effortless. It’s great to know their guidance and friendly support left such a strong impression. 😇 -Prabhjeet
First phone contract
Me and my husband went in on 6th may, we're already 3 customers, to get a first phone for our son. They were all really helpful with choosing and plan and device, and friendly with it too. We were served by Thomas, a young guy. He had great customer service and would go back to that store again in future. Thanks!
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Amazing to hear this, Glitter 🌟 Choosing your son’s first phone is such a special and memorable moment for you, and we’re really pleased Thomas made the experience smooth and enjoyable 🙌 It’s fantastic to know you’d choose to visit us again in the future 💙 -Samad
Nateo at Crystal Peaks
Nateo at Crystal Peaks, along with his colleague were very helpful and sorted us out with a new 5G home hub for less than we're paying for poorer connection speeds, as well as an eSIM for my personal phone. They listened to what we needed, helped us with the technical aspects, didn't fill out heads with jargon, and we're very efficient in getting everything done in around 20 minutes.
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
That’s wonderful to hear, Matthew! A big shoutout to Nateo at our Crystal Peaks branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Great service really helpful tom was…
Great service really helpful tom was great
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hi Allyson, great to hear you received such helpful service from Tom — it’s always good to know our team made things easy for you. -Shivam
The Staff were extremely kind and…
The Staff at Crystal Peaks Sheffield were extremely kind and patient therefore making your company better. Thankyou.
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Thank you, Emma! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Really great service
Really great service. Staff very helpful. Would definitely recommend!
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hi there, thank you for the wonderful feedback. We’re so happy our team delivered such exceptional service. Your recommendation means a lot to us. -Maryalex
great service will definitely be…
great service will definitely be sopping here again
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hi Paul. Hearing that you had a seamless experience is exactly what we aim for. Your support keeps our team motivated to deliver the best. 😇 -Prabhjeet
Very helpful
Very helpful
In store Sorted my problem within minutes. Very kind and approachable
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Thank you for your fabulous review, Gillian! 🌟 We’re really glad to hear everything went so well. -Veronica
Went to ee for help with my phone…
Went to ee for help with my phone manager very unhelpful.
Went in to 3 shop next door amazing service.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hi Andrea, thank you for your feedback. We’re sorry to hear you didn’t receive the support you expected at EE. It’s great to know the Three store next door provided excellent service. Your comments are appreciated. -Ayesha
Staff really helpful and gave us the…
Staff really helpful and gave us the answers to all the questions asked
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Thank you, Kirsty! We’re thrilled our staff could provide clear guidance and support. It’s wonderful to know you felt well looked after throughout. -Suhaas
Really Helpful Brilliant Explained…
Really Helpful Brilliant Explained everything
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Josh, your message means a lot. Wonderful to hear the guidance you were given was clear, helpful, and left you with a strong experience. -Manavata
Nateo was so Helpful,Courteous
Nateo was so Helpful,Courteous, Happy, Polite, Professional and Highly Efficient. He explained everything so well when he set up my phone contract-Renewing for 24 months.
Excellent Service:) ⭐️⭐️⭐️⭐️⭐️
He’s a Lovely Gentleman and a Credit to Three company:) 😃
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Thank you, Tracey! We’re delighted Nateo’s professionalism and warm approach made renewing your plan such a positive experience. Your kind words mean so much to us. -Suhaas
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hi Evie, your delight is our joy. Thank you for sharing your kind words and dropping a 5 ⭐ -Ashifa
The team at the three store in Crystal…
The team at the three store in Crystal peaks are really helpful. They always help me out when I'm having issues
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
The Sheffield Crystal Peak team is on fire 🚀, consistently delivering the care you value and making every visit exceptional. Feedback like yours, Julie, fills us with pride. -Ashifa
very good service
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hello Martin, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas
Excellent more than happy
Excellent more than happy. Natai fixed my problem and really took the time to make sure I was taken care of
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
It is great that Natai’s patient care ensured everything was sorted for you. We’re glad you had such a positive experience. We appreciate the feedback, Glyn! -Suhaas
I had a really positive experience
I had a really positive experience. Tom helped with my phone and sim upgrade and was able to inform me that I qualified for a better deal than I walked in expecting. Took no time at all and was seamless
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
That’s brilliant to hear, Paul! 🎉 We’re pleased Tom was able to make your upgrade seamless and even secure you a better deal than expected. Thanks for taking the time to share such positive feedback. -Neha
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