Great experience from start to finish, extremely friendly helpful staff, knowledgeable to what I required, great price everything explained. Nateo was polite friendly and very helpful, credit to your... See more
Company replied
Location
Switch locationUnit 7, Crystal Peaks shopping centre, S20 7PN Sheffield Crystal Peaks, Midlands, GB
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See what reviewers are saying
I ordered a broadband deal online. I went in store to pick it up but I got advised to take out an add on instead as I'm already with Three so it was cheaper overall for me. Tom was such a great help,... See more
Company replied
Nateo at Crystal Peaks, along with his colleague were very helpful and sorted us out with a new 5G home hub for less than we're paying for poorer connection speeds, as well as an eSIM for my personal... See more
Company replied
Had home internet issues and popped in to the Three store in Crystal Peaks whereby Sophie skilfully renewed my contract and it saves me £22 per month with my wife's phone switched from O2! Excellent... See more
Company replied
Company details
About Three UK - 3Store Sheffield Crystal Peaks
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 7, Crystal Peaks shopping centre, S20 7PN, Sheffield Crystal Peaks, Midlands, United Kingdom
- 01142483003
4.8
Excellent
80 reviews
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Amazing friendly staff
Amazing friendly staff, got me the best deal and discount for my new contract
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hey Emma! What an awesome 5 🌟 review! Our team is truly exceptional and always goes above and beyond to spread joy. 😄 Thank you for sharing such wonderful feedback! ☺️ -Kashish
Tom was fab
Tom was fab, really helpful explained everything very well, really satisfied
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
What a fantastic 5⭐ review, Leanne! Thanks for taking the time to let us know about how helpful our Tom was. Makes our day hearing this 🎉 -Jade
The staff was so helpful consider it in…
The staff was so helpful consider it in every way. They give me a very good deal and everyone in the shop was extremely helpful and first class. What else can I say? Highly recommend the shop in Crystal Peaks Sheffield
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hello Mr Donnachie, We’re overjoyed to know that our team made your experience outstanding. Thank you for taking the time to share your positivity with us 😊 Wishing you a lovely Christmas when it comes 🎄 -Ayesha
3 store crystal peaks
Tom our assistant today was very friendly and helpful sorted us out no problem. Manager Ryan was alright too.😅
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Lynda, thank you for your brilliant 5 ⭐ review! We’re overjoyed to hear that Tom and Ryan at our Crystal Peaks store made your experience fabulous. Hope you have a wonderful day! 😊 -Ashifa
Needed my phone charging and they…
Needed my phone charging and they helped me out massively.
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
We're pleased that the store helped you in a time of need, Francesca :) -Scott
Very helpful has always
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
We appreciate that, Stephen. Thanks a million :) -Scott
Tom was brilliant
Tom was brilliant. Sorted me out and made everything clear. Thank you.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
That's fantastic, Anne :) Thanks for a great review -Scott
Tom was really helpful sorted my SIM…
Tom was really helpful sorted my SIM card out for me. Nothing was to much bother. Helpful and smiley!
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hey.
Thanks! Your review is really appreciated. -Pete
Tom was really helpful
Tom was really helpful, helped my find the best deal regarding my needs. Spot on customer service. Smiley, friendly!
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very helpful
Very helpful. Explained everything throughly and didn’t leave confused for once like I have before when visiting Meadowhall store
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
5* service
Excellent service by Tom new phone and a tablet!!! Explained everything and made sure I understood what I was buying. 😊
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very helpfull and very polite
Chris was very helpful went above and beyond
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Thanks for this fantastic 5⭐ review, Russell. We appreciate you taking the time to send this over! Well done Chris 🎉 -Jade
Brilliant service from Nateo
Brilliant service from Nateo, he is so helpful and explains everything very clearly
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
We're pleased Nateo helped you understand all the details and get you sorted. Thank you for the review, Steph :) -Scott
Sophie was amazing
Sophie was amazing. New phone and contract in a speedy time. Excellent service:)
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very friendly staff
Very friendly staff, amazing service were happy to help and explained everything very clearly
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Trouble with iCloud
The gentleman who helped me is called Ryan and he sorted my phone out quickly and efficiently and explained everything he did he was absolutely brilliant
September 25, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
That's wonderful to hear, Michael :) we're so happy to hear that Ryan helped you with the iCloud issues and left you with a lasting impression. Thanks for sharing this! -Michael
Explained everything throughly and…
Explained everything throughly and answered all my questions
September 24, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Hi there, thanks for getting in touch with us about this, we're really happy to see you had the experience we want for our customers! -John
I had a great experience In store today…
I had a great experience In store today and was given great advice from tom and ryan. I am really happy with the service provided in store.
September 23, 2025
Unprompted review
Reply from Three UK - 3Store Sheffield Crystal Peaks
Thanks for sharing this with us, Chantelle, and we're so glad to hear that you enjoyed your experience at the store today with Tom and Ryan. We're glad you've given feedback on our store colleagues, and we hope to maintain these standards for you and all customers :) -Michael
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