Three UK - 3Store Southport Reviews 

56
TrustScore 5 out of 5

4.8

17 Marble Place Shopping Centre, PR8 1DF Southport, North, GB


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Rated 5 out of 5 stars

Wiktoria was a joy to be served by. She was very patient with me as I am not very good with technology. She made me very comfortable with a really nice conversation as I normally don't like going into... See more

Company replied

Rated 5 out of 5 stars

I want to Thank lovely Viktorija, at Southport branch, helping me to upgrade my phone, broadband and tablet (loads at one go!) She helped me from A to Z , answered all my questions, helped with set... See more

Company replied

Rated 5 out of 5 stars

Visited the Southport store for an upgrade.The staff member Susan was excellent very knowledgeable and professional.She took time to explain what sometimes can be a lot of information in an easy to un... See more

Company replied

Rated 5 out of 5 stars

The staff were very helpful (Sinthia/Mike) and explained the different options transparently and honestly. They set up my new phone so I could use immediately and not spend ages struggling at home! R... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Southport

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 17 Marble Place Shopping Centre, PR8 1DF, Southport, North, United Kingdom

  • 1704539874

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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4.8

All reviews

(56)

29,608 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely staff excellent service

July 15, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Thanks a ton for your review, Billy! Our staff really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Wiktoria was a joy

Wiktoria was a joy to be served by. She was very patient with me as I am not very good with technology. She made me very comfortable with a really nice conversation as I normally don't like going into phone shops. She is an asset to the company and I hope she is still there the next time I pop by.

July 8, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Your words are a real highlight, Michael ✨ We’re delighted Wiktoria’s considerate approach and steady guidance made you feel completely at ease, and it’s wonderful to know she’s earned your trust for future visits 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Amazing very helpful and communicated…

Amazing very helpful and communicated very well.

July 8, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

That's awesome to hear! 🎉 Debbie, we're so happy you received such great help from us. We truly appreciate your support. 😊 -Three Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly transaction…

Very helpful and friendly transaction with Mike

July 7, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Macnab, we are pleased Mike made everything easy and welcoming for you. Thank you for your feedback.
Three Social Media Team

Rated 5 out of 5 stars

Absolutely great service all the way…

Absolutely great service all the way through today

July 2, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Hey John, we’re delighted to hear that your experience with us was smooth and positive. Thank you so much for your feedback. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Mike was great and setup my phone for…

Mike was great and setup my phone for me thank you

June 19, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Awesome stuff, Norma! 🙌 Mike took great care of you and we’re thrilled you’re all set. Thanks for dropping this in! -Ayesha

Rated 5 out of 5 stars

Staff very helpful and friendly

Staff very helpful and friendly, I would recommend three to family and friends staff could not do enough for me very happy with the service

June 18, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Thank you so much for sharing this, Alison! Our team are top‑notch in their work, and we are so happy to know they made a difference. After all, kindness really is the ultimate superpower! 😉 -Kashish

Rated 5 out of 5 stars

I came into the store with an issue…

I came into the store with an issue with my phone, I was greeted by Susan and she was fantastic, polite and friendly. Brilliant customer service.

June 12, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Thank you for your kind review, Chris. We’re really pleased to hear that Susan made such a positive impression during your visit. It’s great to know she welcomed you warmly and supported you with professionalism and care. 😇 -Prabhjeet

Rated 5 out of 5 stars

Excellent customer service Three Store Southport

Visited the Southport store for an upgrade.The staff member Susan was excellent very knowledgeable and professional.She took time to explain what sometimes can be a lot of information in an easy to understand fashion.I would highly recommend Three store Southport.

June 4, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Thanks for the lovely feedback, Tim. We’re really pleased to hear your upgrade visit went so smoothly and that Susan made everything clear and straightforward. It’s great to know her expertise and patient approach helped you feel confident with all the information. 😇 -Prabhjeet

Rated 5 out of 5 stars

Great customer service from sinthia…

Great customer service from sinthia explained simple but effective

June 1, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Hi Andrew! It’s wonderful to know Sinthia resolved everything smoothly. Thank you for taking the time to leave this 5⭐ review!-VodafoneThree Social Media Team.

Rated 5 out of 5 stars

Wiktoria was fantastic.

May 23, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Hi John, nice to know Wiktoria left such a strong positive impression during your time with the team. -Kishan

Rated 5 out of 5 stars

New phone

Thanks to Sinthia for helping

May 21, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Amazing, Sarah! Great to know that Sinthia was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Mike at three went out of his way to…

Mike at three went out of his way to sort the problem on my phone and sorted about 3 or 4 different problems in one go. I'm very happy with the service he provided. 😄

May 18, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Thank you for the glowing review, Alan! 🌟 We’re thrilled Mike could step in and resolve the issue on your device and even handled several matters during that time. -Maryalex

Rated 5 out of 5 stars

Kaitlyn set up my phone good

Kaitlyn set up my phone good

May 18, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Douglas 🎉 Your kind words truly mean a lot to us. We're pleased to hear that Kaitlyn provided such supportive service while getting everything set up on your phone. 😊 -Neha

Rated 5 out of 5 stars

Your staff.

The friendly, helpful staff, Viktoria, at the shop are the main reason. I prefer to deal with people rather than online, and have always found your staff to be excellent.

May 16, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Thanks a lot, Ray! 😊 Wonderful to know Viktoria and the team keep delivering the kind of service that keeps you coming back. -Ayesha

Rated 5 out of 5 stars

Victoria was absolutely amazing

Victoria was absolutely amazing. She walked me through the whole process and sorted everything out for me! She's great

May 14, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Thank you for your feedback, Karolina. We’re delighted to hear Victoria guided you through the process so clearly and resolved everything for you. It’s great to know you had such a positive experience. -Samad

Rated 5 out of 5 stars

Kaitlyn and Mike were really helpful…

Kaitlyn and Mike were really helpful and great setting up my new phone. Really recommend Southport Three for a great deal.

May 13, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

That’s wonderful to hear! A big shoutout to Kaitlyn and Mike at our Southport branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica

Rated 5 out of 5 stars

The support from Mike supporting me…

The support from Mike supporting me this morning, making the dreaded experience of changimg my phone so seamless, a real credit to company

May 8, 2026
Unprompted review
Three UK - 3Store Southport logo

Reply from Three UK - 3Store Southport

Thank you for sharing your experience, Frances! 🌟 Great to know Mike supported you and got everything sorted. -Veronica

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