Susan was absolutely amazing. She made me feel so welcome and explained everything to make me understand. Definitely needs a pay rise.
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See what reviewers are saying
I want to Thank lovely Viktorija, at Southport branch, helping me to upgrade my phone, broadband and tablet (loads at one go!) She helped me from A to Z , answered all my questions, helped with set... See more
Company replied
Wiktoria was a joy to be served by. She was very patient with me as I am not very good with technology. She made me very comfortable with a really nice conversation as I normally don't like going into... See more
Company replied
Went in to check my current plans that I have with 3 as they got a bit mixed up and Wiktoria was so helpful at putting all back in order me and helping understand what I had with them and sorted me so... See more
Company replied
Company details
About Three UK - 3Store Southport
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
17 Marble Place Shopping Centre, PR8 1DF, Southport, North, United Kingdom
- 1704539874
4.8
Excellent
72 reviews
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Great Service from Kait in the three…
Great Service from Kait in the three shop in Southport. Everything sorted In 10 minutes.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Thanks a lot, Brian! Kait’s got a real talent for getting things done quickly, and we’re happy she made your experience a good one. 🥰 -Ayesha
The customer representative
The customer representative, Wiktoria, was very knowledgeable and helpful and made my transfer easy and clear and is an asset to your company
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Yay Mark 🎉 Your kind words and 5 ⭐ review truly mean a lot to us. We're delighted that Wiktoria showed such great expertise and provided clear support to make that data transfer effortless 🌟 Here's to more great moments ahead 💙 -Arvind
Wiktoria is the best!
My experience with Wiktoria was exceptional and she really went above and beyond helping me to find the best and cheapest contract for me. Thank you.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hey there, we’re thrilled to hear this, thank you! 🌟 Wiktoria always strives to deliver the best deals, and we’re glad to hear she made your experience exceptional. -Samad
Kait was really helpful and explained…
Kait was really helpful and explained how to use our devices and set up are devices excellent service
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hello Alan, we’re delighted to know Kait made the process smooth and ensured everything was set up perfectly on your device. Your appreciation means a lot 🥰 -Neha
Susan was fab
Susan was fab, keepinf me right and setting up my new phone
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hello Gail, we’re delighted Susan guided you so smoothly with your new phone. Thank you so much for your glowing 5 ⭐ review. -Suhaas
The staff were very helpful…
The staff were very helpful (Sinthia/Mike) and explained the different options transparently and honestly. They set up my new phone so I could use immediately and not spend ages struggling at home!
Recommended without reservation.
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Thank you, David, for such a fantastic review. We’re delighted to hear Sinthia and Mike made everything clear and ensured your new phone was ready to go straight away. Your recommendation means a great deal to us. 😇 -Prabhjeet
Susan was very helpful in-store and…
Susan was very helpful in-store and gave excellent service. Always go into the Three store for help
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Thanks, Douglas! It’s wonderful to hear Susan gave you such great support in‑store. We’re glad you always feel confident coming to us for help. -Shivam
really helpful staff and great store
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi Cameron, thank you for choosing us. We’re delighted the team were attentive and welcoming, and that your visit went smoothly. -Kishan
Very good staff andots if help from…
Very good staff and lots if help from Susan
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi John, thank you for choosing us. We’re delighted Susan and the team provided attentive, professional support. -Kishan
Susan and Kaitlyn helped me set up my…
Susan and Kaitlyn helped me set up my phone brilliant service
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hey Jenny, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Renewed contract
Renewed contract, very good service,sorted phone , very good service.
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Thank you for sharing your feedback, Val. It’s great to hear your upgrade went smoothly and that our team made sure everything with your phone was handled well. -Afaq
Exceptional service
Exceptional service, product knowledge and listening. Thanks for your support and time.
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Wow, we absolutely love hearing this, Simon! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day! -Afaq
Susan was excellent example of the…
Susan was excellent example of the person you want. Nothing was to much trouble excellent👍💯
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Thanks, Robert! Susan turns every challenge into a calm, easy moment. Hope we get to see you again soon. 😊 -Ayesha
Wiktoria helped us in store today
Wiktoria helped us in store today, super fast, super simple! And was amazing entertaining my son!!
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi Abigail! It is brilliant to hear how Wiktoria looked after your family today and made the whole process quick and easy for you. -Kishan
Came in to get new phone n Sinthia was…
Came in to get new phone n Sinthia was extremely helpful n professional.
Thank you
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hey Geraldine, we’re so happy to hear that you received such great help from Sinthia! Thank you for brightening our day, and we hope yours is just as amazing. ☺️ -Kashish
Michael being person centred
Michael being person centred
Very patient and not rushed. We had a pleasurable experience. Michael took his time to explain everything.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Wow! 🎉 Amazing, Kathy! It’s great to know that Michael was super helpful to you. Thank you so much for trusting and choosing us, we’re always happy to help! 😄 -Kashish
I want to Thank lovely Viktorija
I want to Thank lovely Viktorija, at Southport branch, helping me to upgrade my phone, broadband and tablet (loads at one go!) She helped me from A to Z , answered all my questions, helped with set up, in Professional and supportive way. Thank you so much for your assistance and your extra mile was appreciated 👏
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Southport
Absolutely fabulous! We’re glad Viktorija was such a great help to you at our Southport store. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Reply from Three UK - 3Store Southport
Thanks for your 5 ⭐ review, Mandy, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. Happy New Year 🎊. -Michael
Susan and Mike gave great service…
Susan and Mike gave great service today. Tjankyou
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Went in with problems with my phone
Went in with problems with my phone, they have great advise and fixed the issue. Also gave good advise on how to protect myself from fraud
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Sorry to hear that you had issues with your phone, Irene, but glad to hear our team have been able to support you with this 😊 Thanks for the 5⭐ review! -Jade
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