Susan was absolutely amazing. She made me feel so welcome and explained everything to make me understand. Definitely needs a pay rise.
Company replied
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See what reviewers are saying
I want to Thank lovely Viktorija, at Southport branch, helping me to upgrade my phone, broadband and tablet (loads at one go!) She helped me from A to Z , answered all my questions, helped with set... See more
Company replied
Wiktoria was a joy to be served by. She was very patient with me as I am not very good with technology. She made me very comfortable with a really nice conversation as I normally don't like going into... See more
Company replied
Went in to check my current plans that I have with 3 as they got a bit mixed up and Wiktoria was so helpful at putting all back in order me and helping understand what I had with them and sorted me so... See more
Company replied
Company details
About Three UK - 3Store Southport
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
17 Marble Place Shopping Centre, PR8 1DF, Southport, North, United Kingdom
- 1704539874
4.8
Excellent
72 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Worst store ever had to deal with
Worst store ever had to deal with. Staff rude, unhelpful and money grabbing. Take advantage of people that don’t understand their long winded contracts. Disgusting store ran by even worse people.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Hello there.
We're sad to hear you've had a poor experience while in our store. The experience you've described doesn't match up with our own expectations and goals. We're grateful for the feedback you've provided as it lets us know what we're doing right, and what can be improved, and improving our services is something we work towards each day. -Pete
Kaitlyn was really helpful today
Kaitlyn was really helpful today. She helped me set up a new sim and made the whole process stress free.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Thanks for this amazing 5⭐ review, Emily. We really appreciate you taking the time to send this over to us! Great work Kaitlyn 🎉 -Jade
Kaitlyn sorted me out with a good data…
Kaitlyn sorted me out with a good data sim she was so helpful and made it easy
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Thanks for this amazing 5⭐ review, Perry. We really appreciate you taking the time to send this over to us! Great work Kaitlyn 🎉 -Jade
Very helpfull great service
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Hello Ingram, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Went in with adverts popping up in my…
Went in with adverts popping up in my phone. Paul fixed this quickly and risky and then helped me get a great deal on a tablet. Brill service
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Southport
We're chuffed to hear it, Danjela! Thank you for leaving Paul a deserved great review :) -Scott
Very pleasant and very helpfull
Very pleasant and very helpfull. Extremely knowledgeable . A very pleasant experience alround.
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Southport
Thank you, Kenny, that's lovely. We thank you for leaving a 5 star review :) -Scott
Friendly and informative service
Friendly and informative service. Good value for money
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Experience in shop
I came into store soo stressed and left so relieved Mike your assistant manager in Southport shop was amazing thank you very much .
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Thanks for this fantastic 5⭐ review, Leah. We really do appreciate you taking the time to send this over! Great work Mike 🎉 -Jade
Always happy with staff at 3
Always happy with staff at 3. Any problems with phone I can always come in and they sort it.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Southport
We're so glad you feel assured that help is there when you need it. Thank you for the great review, we love it :) -Scott
Phone repair stuff absolutely brilliant…
Phone repair stuff absolutely brilliant 10-star rating thank you very much
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Incredible, David. We're ecstatic that you've had such great service. We know how stressful it can be when you need a phone repair, so getting service that leaves you feeling confident and cared for makes all the difference. Thank you for the review :) -Scott
Went in to check my current plans that…
Went in to check my current plans that I have with 3 as they got a bit mixed up and Wiktoria was so helpful at putting all back in order me and helping understand what I had with them and sorted me so new plans out that saves me some money! Always like saying money
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Southport
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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