Excellent service from Muman. He helped me with the purchase of a new WiFi hub and was very efficient and professional. Thank-you so much. Dahlia
Company replied
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See what reviewers are saying
Very good and helpful staff today, came in today for a new business line and both guys in the shop were so helpful and work so well as a team. Was seen by Carlo was so helpful and the best with what... See more
Company replied
The guy who served me was fab sorted out my whole account which has been difficult trying to do on the phone their customer service is useless. He was totally opposite and got the job done thank you s... See more
Company replied
Mumam, at the St Albans Three Store was absolutely FANTASTIC. He solved the massive problem I had with a faulty broadband Router within a few minutes. Muman was so professional and exceptionally imp... See more
Company replied
Company details
About Three UK - 3Store St Albans
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 39 The Maltings, AL1 3HL, St Albans, London, United Kingdom
- 01727866641
4.9
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
Great service! Super helpful and Muman was really considerate of what I needed
October 18, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
That's brilliant 🌟 Charlotte, We're delighted that Muman's thoughtful support stood out so beautifully 💙
Three Social Media Team
Excellent service from Muman
Excellent service from Muman.
He helped me with the purchase of a new WiFi hub and was very efficient and professional. Thank-you so much.
Dahlia
October 17, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Thanks for the awesome review, Dahlia! We're really glad to hear that Muman made choosing your new plan feel simple and stress-free. Enjoy your new plan, and thank you for choosing us.- Three Social Media Team
Very good and helpful staff today
Very good and helpful staff today, came in today for a new business line and both guys in the shop were so helpful and work so well as a team.
Was seen by Carlo was so helpful and the best with what he does. His advice was just the best and his smile is icing on the cake for me. St.Albans store.
October 17, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi there, that's brilliant! We're really glad to hear that our team guided you to the right plan and made the experience simple at our St Albans branch. Thank you for taking the time to leave this 5⭐ review!- Three Social Media Team
Great customer Service and the Process…
Great customer Service and the Process was very quick.
October 17, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi there, thank you for sharing your experience. It's wonderful to know your expectations were met. Your support is greatly appreciated.
- Three Social Media Team
Staff members are very helpful
Staff members are very helpful. They give good customer service.
October 6, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Thanks for sharing, 🎉 Anuja! Our staff clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Great customer service
Great customer service
I love the new experience with three
October 6, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Pon, we love hearing this! Thank you so much for taking the time to share your feedback 😊 - Three Social Media Team.
Helpful support!
Aisha is super kind, helpful and honest in her support. This is my second time coming to this branch and working with her. Highly recommend!
October 3, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Love this, Sherry ✨ Aisha's care and dedication clearly shine through, and your recommendation makes this recognition even more special 💙
- Three Social Media Team
Impressive services
Impressive services
I like the way he spoke with me
September 29, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Michael, thanks for taking the time to leave a review. We're pleased to hear you had a positive experience and felt well looked after during your visit.— Three Social Media Team
Great customer service waqar
Great customer service waqar
Professional behaviour
September 28, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Mohammad, thanks for the fantastic feedback. We’re delighted to hear that Waqar provided outstanding assistance throughout and ensured you had a smooth and efficient experience.
-Three Social Media Team
Great Experience
Great Experience, staff were very helpful and professional
September 25, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi, there! We're glad our staff made your experience excellent. Your feedback means a lot to us. 😊- Three Social Media Team
Waqar looked after us very well.
September 24, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Sima, thank you for the 5 ⭐ review. We're thrilled to know Waqar made your experience seamless.-Three Social Media Team
Muman in the St Albans 3 shop was…
Muman in the St Albans 3 shop was brilliant!!
September 19, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Michael, we're glad to hear Muman made such a positive impression during your visit to our St Albans store and provided the support you needed. Thank you for the feedback. 😊💚
-Three Social Media team.
Perfect customer service…
September 19, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Your words are a real highlight ✨ Mike, it's fantastic to know our team's support left such a strong impression 💙
- Three Social Media Team
Amazing customer service
Amazing customer service and very helpful, especially Waqar, he delivered amazing service and was also very friendly!!
September 18, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi there, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Waqar made such a positive impression and provided support that truly stood out. We appreciate your feedback.
Three Social Media Team
Reply from Three UK - 3Store St Albans
Thanks a ton for your review, Akshay! 🎉 Aisha really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
My experience excellent
My experience was great, staff was very helpful and friendly, she explained everything in clear detail and got me a great deal package
September 13, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi there 🎯 we're pleased the team provided such clear guidance, took the time to explain everything thoroughly and helped you secure a great value package. Thanks for sharing the love 💙
- Three Social Media Team
Great service I’m very happy!
September 11, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Tina, we're glad to hear you have such positive experience. Thank you for the feedback.
-Three Social Media Team.
Seen immediately by Yaz
Seen immediately by Yaz . Very efficient and pleasant. Upgraded our plans to great satifaction
September 9, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Mary, thanks for the brilliant review. We are thrilled to know that Yaz provided top tier assistance in upgrading your plan and created a smooth and positive experience for you.
- Three Social Media Team
St albans
Very patient with me when I lost my phone helped me get my spare phone up and running extremely quickly
August 31, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Sol, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Reply from Three UK - 3Store St Albans
Hey Louise, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
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