Very friendly and efficient service. And even though my order had not yet been delivered to store, the representative was happy to find a work around, by offering another model of device whilst st... See more
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I have just received incredible service and courtesy from Waqar at the St Albans branch. He is a credit to the organisation
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Aisha was very helpful in solving my problem and even lowered my monthly payment. Thank you!
Company replied
Muman the Assistant manager helped me sort out my daughter's phone line and add a very good deal for my sons new phone sim. Very polite and very professional. Also very informative with any questions... See more
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Company details
About Three UK - 3Store St Albans
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 39 The Maltings, AL1 3HL, St Albans, London, United Kingdom
- 01727866641
4.9
Excellent
93 reviews
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The Assistant Manager
The Assistant Manager, Muman was Excellent and extremely helpful!
June 26, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Such a lovely message, Tricia ⭐️😊
We’re really happy to hear Muman was excellent and so helpful, he’ll be smiling when he reads this 💛✨
— Three Social Media Team
Muman the Assistant manager helped me…
Muman the Assistant manager helped me sort out my daughter's phone line and add a very good deal for my sons new phone sim. Very polite and very professional. Also very informative with any questions we have
June 24, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi there, Thank you for sharing your experience with us. It is brilliant to hear that your family received such great care and that all of your questions were answered thoroughly. Muman provided fantastic support by making sure both of your children's connections were properly sorted with the right setup. We truly appreciate you highlighting this polite and dedicated service.— Three Social Media Team
Aisha was extremely helpful
Aisha was extremely helpful, full of advice and found a great deal for us. Thank you
June 21, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Abdul thank you for the great feedback. It's wonderful to hear Aisha helped you find a better deal and shared advice that really made things easier. -Suhaas
Amazing service from Carlo
June 19, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Awesome stuff, Ana! ⭐ Carlo nailed it and we’re thrilled you walked away happy. Thanks for sharing the love! -Ayesha
Perfect service,sorted our lmt my new…
Perfect service,sorted our lmt my new contract within 5 minutes
Waqar
June 18, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Love this! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ -Kashish
Wonderful service in the Store in St…
Wonderful service in the Store in St Albans, the Manager Carlo is amazing and their customer advisor Waqar was lovely
June 15, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Kibrom. We’re delighted to hear that the team in our St Albans store made such a great impression. It’s wonderful to know that Carlo and Waqar created such a welcoming and supportive visit. 😇 -Prabhjeet
First class service.
June 12, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Absolutely love hearing this, Patricia 💫 We’re pleased to know our team delivered such top‑tier and stellar service 🌟 -Arvind
Amazing servicr from Carlo and Haydar
June 13, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Fantastic to hear, Carol! 🌟
Carlo and Haydar will be over the moon knowing they delivered amazing service. Thank you for the lovely shoutout! 💛 -Ayesha
Very good staff
The staff was very helpful especially the assistant manager. They were attentive and made upgrading my contract an easy process.
June 12, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Thank you for your wonderful review, Andie! 🌟 We’re happy to know the team created a welcoming environment and that the assistant manager made your experience exceptional. 🙌 -Neha
Great staff and efficient service
Very helpful and insightful staff. Everything was explained in detail to me and the service was very quick. Would recommend.
June 6, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Thank you so much for your lovely feedback, Florence! We’re delighted to hear you had such a wonderful experience with our team. 😊 -Veronica
Reply from Three UK - 3Store St Albans
This is fantastic to hear! ✨ We’re delighted that Carlo was able to support you so well. Thanks for the great review! -Veronica
Once again back in this lovely shop store
Once again back in this lovely store, wonderful service by all the staff specially Carlo he is amazing and was easy to speak to him also because we both speak Spanish, amazing and lovely, Carlo has got the skills needed, go to him for a good shopping experience.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Antonio, thank you for taking the time to share your experience 🎯 We're pleased Carlo used his prompt expertise to keep everything effortless and look after your requests perfectly. Here's to great things ahead 💙 -Arvind
Purchased a sim only card for my…
Purchased a sim only card for my daughters dumb phone. Great service, good deal on the Sim too. All done in 5 mins. Great service.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
That’s impressive, Stuart 😊 We're pleased our team provided such prompt efficiency to get your daughter's new connection active in just a few minutes, while securing a stellar value setup for you 💙 -Arvind
Reply from Three UK - 3Store St Albans
Thanks for this fantastic 5⭐ review, Wanda! We absolutely love hearing this. Have a wonderful day! ☺️ -Ayesha
Aisha was very helpful in solving my…
Aisha was very helpful in solving my problem and even lowered my monthly payment. Thank you!
May 24, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Sherry, this is lovely to read. We’re happy Aisha resolved your problem and reduced your monthly payment. 😇💙 -Ayesha
Aisha was absolutely lovely
Aisha was absolutely lovely, really great experience!
May 22, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Michaela! 🎊 That’s amazing to hear! Big kudos to Aisha for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
Yaz and Carlo helpful efficient and…
Yaz and Carlo helpful efficient and informative
May 19, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Raphaelle, we’re glad Yaz and Carlo could provide clear guidance and support throughout your experience. -Kishan
A great experience in store today…
A great experience in store today picking up a 5g hub, Muman was so knowledgeable about the network and device, great asset to the store.
May 16, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
That’s a brilliant shoutout Krishna 😊 Wonderful to know Muman shared such clear guidance on the device and network, making your 5G hub experience a smooth one. Appreciate you taking the time to highlight this ❤️ -Arvind
Really good experience today
Really good experience today. Yaz helped me find the best deals for my needs. Very friendly team.
May 14, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Becky, great to hear you had a good experience — it’s lovely to know Yaz helped you find options that suited your needs, and that the team made you feel welcome. -Shivam
Good choice for me
Good choice for me
Customer Service is very reliable and kind specially at Tree store St Albans
May 12, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Fatima, your feedback is truly appreciated. It’s wonderful to know the St Albans team made you feel supported and confident in your choice. -Manavata
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