Very friendly and efficient service. And even though my order had not yet been delivered to store, the representative was happy to find a work around, by offering another model of device whilst st... See more
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Aisha and Muman were really helpful in setting up our sims and getting new phones, im very greatful and appreciative for their service
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Aisha was very helpful in solving my problem and even lowered my monthly payment. Thank you!
Company replied
Muman the Assistant manager helped me sort out my daughter's phone line and add a very good deal for my sons new phone sim. Very polite and very professional. Also very informative with any questions... See more
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Company details
About Three UK - 3Store St Albans
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 39 The Maltings, AL1 3HL, St Albans, London, United Kingdom
- 01727866641
4.9
Excellent
96 reviews
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Muman and Carlo were fanatsic
Muman and Carlo were fanatsic, they helped me setup my WiFi. Super nice staff.
April 2, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
That’s brilliant feedback, Dolores. We’re glad Mumana and Carlo could give you such great support and make the setup smooth. It’s always encouraging to hear when our team leaves a lasting impression. Thanks for sharing your experience with us. -Shivam
Mumam Three Store was absolutely FANTASTIC.
Mumam, at the St Albans Three Store was absolutely FANTASTIC. He solved the massive problem I had with a faulty broadband Router within a few minutes. Muman was so professional and exceptionally impressive, I trusted him to sign me up with a new 2 year contract. I wish there were more outstanding customer facing, really caring, knowledgeable genuine people like Muman
March 17, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Annette, thank you for sharing. We’re delighted Muman’s expertise and care turned a challenging situation into a positive outcome. Your recognition means a lot. -Suhaas
Reply from Three UK - 3Store St Albans
Hi Paula, thanks for the fantastic feedback! It’s great to hear you had such an amazing and friendly experience with us :) -Ayesha
amazing service
I went into the store today and Carlos and Muman were so helpful. They answered all my questions patiently and they were so friendly. 5 stars aren’t enough for the service I received
March 13, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Francisca, we appreciate your kind words. It’s wonderful to know Carlos and Muman’s patience and friendliness made your experience so positive. Your feedback truly motivates us. -Suhaas
Very helpful and efficient staff
Yaz and his colleagues were very helpful with my query, gave me very useful advice and clear options. Once I’d decided what option I wanted the whole transaction was completed within 10 minutes.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Thank you for sharing the feedback, Claire. It’s great to hear that Yaz and the team provided clear guidance and ensured everything was handled smoothly. -Afaq
Reply from Three UK - 3Store St Albans
Amazing, Paul! We're glad to hear that Muman provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Very helpful and honest and didn’t…
Very helpful and honest and didn’t waste anytime atall
March 3, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Fahim, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas
Good experience
Good experience, nice and friendly staff. Received new phone in timile manner
March 3, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
What an amazing 5⭐ rating, Eliza! We’re delighted to know our services brought you joy. Wishing you a day as bright as your feedback! -Ayesha
Haydar was incredibly helpful and thorough, explaining everything and I'm very happy with my new phone. Thank you for your help Haydar! .
Haydar was incredibly helpful and explained
February 20, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Polly, we really appreciate your lovely review. It’s wonderful to know Haydar guided you so confidently and ensured everything was set up perfectly. Your satisfaction means a lot to us. -Manavata
A very efficient and friendly service
February 7, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Rosalyn, fantastic to hear the service was quick, smooth, and welcoming 😊 -Veronica
Customer service was super supportive…
Customer service was super supportive and helped me get a best deal that works best for me
February 6, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Great to hear that our team supported you so well and helped you find an option perfectly suited to your needs. Your feedback truly means a lot to us. -Afaq
Loved the service.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Keerthana, your kind words mean a lot to us. We’re glad you had a great experience and we appreciate you sharing your feedback. -Suhaas
Hayder was brilliant and explained…
Hayder was brilliant and explained everything so I understood what was needed
January 17, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Caz, we couldn’t ask for more! 🌟 Hayder’s dedication turned service into lasting joy. Thank you for letting us be part of your wonderful experience ☺️ -Ashifa
A great service by Three Mobile St…
A great service by Three Mobile St Albans. Very friendly and helpful! Highly recommended !
January 9, 2026
Unprompted review
Reply from Three UK - 3Store St Albans
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store St Albans
It’s a pleasure to know you left our team feeling happy, Haki! 🎉 We’re proud to be a friendly bunch, and it’s great to hear you had a welcoming experience with us, thank you for the fantastic 5 ⭐ rating! -Kishan
Amazing service👌🏾
December 14, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Hi, Thabiso. We're so happy to know that you had a great experience with us. We truly appreciate your support. 😊 -Prabhjeet
Reply from Three UK - 3Store St Albans
Hey Saeed, this is what we love to hear! We’re so happy this is the service you received, so we’ll certainly be passing your feedback on. -John
Taz in st Albans store was a super star…
Taz in st Albans store was a super star , he was really kind and help us in anyway.
Thanks to be so respectful and really well prepared for all our questions.
December 2, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Hayder he is very good man I like he’s…
Hayder he is very good man I like he’s service
November 17, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Thanks for this fantastic 5⭐ review, Kala. We really appreciate you taking the time to send this over! Well done Hayder 👏 -Jade
Today I meet Haydar in the 3G store he…
Today I meet Haydar in the 3G store he Castomar services is very I like her services.
November 17, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Thanks for this fantastic 5⭐ review, Begum. We really appreciate you taking the time to send this over! Well done Haydar 👏 -Jade
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