Very friendly and efficient service. And even though my order had not yet been delivered to store, the representative was happy to find a work around, by offering another model of device whilst st... See more
Company replied
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See what reviewers are saying
Aisha and Muman were really helpful in setting up our sims and getting new phones, im very greatful and appreciative for their service
Company replied
Aisha was very helpful in solving my problem and even lowered my monthly payment. Thank you!
Company replied
Muman the Assistant manager helped me sort out my daughter's phone line and add a very good deal for my sons new phone sim. Very polite and very professional. Also very informative with any questions... See more
Company replied
Company details
About Three UK - 3Store St Albans
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 39 The Maltings, AL1 3HL, St Albans, London, United Kingdom
- 01727866641
4.9
Excellent
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Helpful
Helpful , polite , professional and really tried to find us the best deal
Happy with the offer and deal made
November 15, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Hey.
Thanks! Your review is really appreciated. -Pete
Amazing first class service very happy
November 15, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store St Albans
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Charming and knowledgeable assistants
November 1, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
I went in to get a new phone and was…
I went in to get a new phone and was helped by Yaz. He was very informative and explained to me in simple terms. I will definitely recommend Three to anyone
October 30, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
That's brilliant, Catherine. We're pleased you were able to get a new phone to your liking and that you got such great help from Yaz. Thank you for your review -Scott
Yaz helped me with all my queries and a…
Yaz helped me with all my queries and a provided me with a product to meet my needs
October 21, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Thanks for the amazing 5⭐ review, Adrian. We really do love to hear this! Well done Yaz 🎉 -Jade
Reply from Three UK - 3Store St Albans
Awesome stuff, Kuntal. Have a wonderful day -Maxine
Great service from Yaz and Carlo
October 13, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Thanks for your feedback, George, and it's lovely to hear that you enjoyed great customer service from Yaz and Carlo. We appreciate you taking the time to share this with us. -Michael
I wish there was 10 stars to be fair
I wish there was 10 stars to be fair
October 11, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Hey there.
That's awesome. Glad to hear it. Thanks for the support. -Pete
Excellent service
Quick, excellent service. Made my buy memorable and fun. I can't say how much I highly recommend this team. Thanks to Carlo and Muman.
October 11, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Hey.
Super. That's good to hear. Thank you for the review. -Pete
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Got what I needed straight away. Thanks
October 11, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Hi there.
Great stuff. We're glad to hear it. Thanks for the review. -Pete
Good and clear service given from the…
Good and clear service given from the staff
October 3, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Hi Stanley, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Very supportive staff
Very supportive staff, answered all my questions, I left the store very happy, I couldn't recommend more the St Albans Store!
October 2, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Great 5⭐ review, Susan! Well done to our St Albans Store 🎉 -Jade
It was great customer service and they…
It was great customer service and they were very helpful setting up my friends phone will definitely recommend
September 29, 2025
Unprompted review
Reply from Three UK - 3Store St Albans
Hey Luke, that's amazing to hear. Thanks for your review -Maxine
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