I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received. From the moment I walked in, the team were friendly, welcoming, and incredi... See more
Company replied
Location
Switch locationUnit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB
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I popped into store today and was seen by Darren who assisted brilliantly, especially given the few issues I presented him with. He was honest, helpful and friendly. A fantastic experience.
Company replied
Lovely staff happy to help, Solomon the costomer advisor who help me today has realy professional. Thank you very much.
Company replied
I visited the Stockton store in order to get a sim only contract. I was in and out in less than 15 minutes, and I also got a very good deal. Imran dealt with it and he was amazing. Great service and a... See more
Company replied
Company details
About Three UK - 3Store Stockton II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom
- 01642614834
4.9
Excellent
151 reviews
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Lovely staff happy to help
Lovely staff happy to help, Solomon the costomer advisor who help me today has realy professional. Thank you very much.
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Ana, thank you for the wonderful 5 star review! We’re delighted to hear that our team and Solomon provided such outstanding support.
Three Social Media Team
Reply from Three UK - 3Store Stockton II
Hi Georgia, thank you for sharing this lovely 5⭐ review. We’re really pleased to hear Soloman made your experience so positive. We appreciate you taking the time to let us know.
Three Social Media Team
Imran Stockton branch - amazing
I visited the Stockton store in order to get a sim only contract. I was in and out in less than 15 minutes, and I also got a very good deal. Imran dealt with it and he was amazing. Great service and a credit to your business.
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Reece,
Your review means a lot. Knowing Imran delivered such an excellent experience reflects exactly what we aim for in every store visit. Thanks for choosing us.
– Three Social Media Team
Dealt with Charley who was extremely…
Dealt with Charley who was extremely knowledgeable, helpful, friendly and professional. Would highly recommend.
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
What a sweet 5 star rating, Julie! Charley is truly exceptional, and we’re so happy to know he made everything right for you. Thank you for your loyalty! ☺️ — Three Social Media Team
I recently upgraded my phone at the…
I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received.
From the moment I walked in, the team were friendly, welcoming, and incredibly helpful. They took the time to listen to what I needed, explained all of my options clearly, and helped me find the best phone possible within my budget. At no point did I feel pressured into buying something more expensive – their advice was honest, knowledgeable, and tailored to what was right for me.
The whole experience was smooth, professional, and stress-free. It's refreshing to receive such excellent customer service these days.
A huge thank you to everyone at the Three Store in Stockton. I would highly recommend them to anyone looking for a new phone or honest, friendly advice!
July 17, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Sidika 😊 Thank you for the wonderful recommendation and for highlighting our team's friendly service.
It is wonderful to know you felt well-supported, and we hope you thoroughly enjoy exploring your brilliant new phone.
—Three Social Media Team
5 star service from tommy
5 star service from tommy, extremly helpfull and could not do enough for you as in setting up phone and backup from old phone. Cannot praise him enough, many thanks
July 23, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. - Three Social Media Team
I popped into store today and was seen…
I popped into store today and was seen by Darren who assisted brilliantly, especially given the few issues I presented him with. He was honest, helpful and friendly. A fantastic experience.
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks for the 5⭐ review! We're thrilled Darren gave you great service and friendly guidance at the store. – Three Social Media Team
Reply from Three UK - 3Store Stockton II
Hey John, thank you for the 5⭐ review. We’re thrilled to know Charley made your experience seamless.
Three Social Media Team
Charles was so helpful and friendly
Charles was so helpful and friendly
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi there, it’s wonderful to know Charles gave you such great support. Thanks for your lovely feedback 😊
Three Social Media Team
Solomon was so helpful..good customer…
Solomon was so helpful..good customer service
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
That's impressive, Maria. We're super happy to hear that Solomon gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team
Stockton Three Store
Solomon was incredibly helpful and informative, he made the experience very easy and simple. Very friendly and nice members of staff, would recommend the Stockton Three store
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Madeleina, we’re really glad to hear Solomon supported you so well and made your visit smooth. It’s great to know the Stockton team left such a positive impression. Thank you for sharing this! 😊
— Three Social Media Team
Staff are very helpful to an idiot
Staff are very helpful to an idiot. Solomon
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Mandy. It is great to hear that Solomon looked after you so well and made your interaction so straightforward.— Three Social Media Team
Solomon is the best so helpful man
Solomon is the best so helpful man. I want to give him ten stars!!
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you for this 5 ⭐ review, Young! We're glad that Solomon made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. 😇 - Three Social Media Team
The staff member i dealt with was…charlie
The staff member i dealt with was amazing very friendly and done everything possible to help me . Would definitely return in future thank you Charlie
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks for the review, Lee. We’re delighted to hear Charlie went the extra mile to help, and we’d be happy to see you again soon. 🌟 – Three Social Media Team
The most pathetic and sick mobile…
The most pathetic and sick mobile network I have ever used and it is too in 2026 like seriously 😒
Never recommend anyone
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Marwan, thank you for getting in touch with us. We're keen to understand what's gone wrong, and how we may assist you today. As we’re not able to discuss account-specific details on social media, if you need further clarification, please contact our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and weekends from 9am to 8pm, and will be able to review everything with you directly.— Three Social Media Team
Very customer engaging
Very customer engaging, both Charley and Imran were very polite and knowledgable
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Amin! We're thrilled to hear you had a great experience with Charley and Imran. Thank you for the review! 😊 – Three Social Media Team
Imran is a really lovely person who is…
Imran is a really lovely person who is so understanding and very helpful.. he is a gem and we need more people like him. he has customer service.
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hello Stephen, we are glad to hear that Imran looked after you and gave you such kind, helpful care during your interaction. — Three Social Media Team
Customer service
I had the best customer service in a long time by Solomon, he SHOWS professionalism and dedication he took the time explaine everything to me in an easy way which made everything easy for me.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey, Ahmed! We’re delighted to hear that Solomon made your experience clear, comfortable and well‑supported. His commitment to helping customers understand every step truly stands out. 😇 - Three Social Media Team
Tommy and Ryan were a great help thank…
Tommy and Ryan were a great help thank you
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Penny, we’re delighted Tommy and Ryan helped make your experience a smooth one. Thanks for taking the time to leave a review 🙌💙
-Three Social Media team.
Thank you Solomon!
June 27, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi George, it's great to hear Solomon was able to help and we appreciate you taking the time to share this. - Three Social Media Team
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