Three UK - 3Store Stockton II Reviews 

174
TrustScore 5 out of 5

4.9

Unit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB


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Rated 5 out of 5 stars

Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.

Company replied

Rated 5 out of 5 stars

Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more

Company replied

Rated 5 out of 5 stars

Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this bra... See more

Company replied

Rated 5 out of 5 stars

I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received. From the moment I walked in, the team were friendly, welcoming, and incredi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stockton II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom

  • 01642614834

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

32,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect service

Perfect service. All information was 100% clear. From imran

May 23, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Amazing, Azmat! We’re glad to hear that Imran provided a positive experience and was able to assist you. Your feedback means a lot to us. -Neha

Rated 5 out of 5 stars

Imran was very helpful

May 21, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Miranda, thank you for your 5 ⭐ review! It's fantastic to hear that you received excellent support from Imran. -Afaq

Rated 5 out of 5 stars

Just get professional customers sevrice…

Just get professional customers sevrice and full information I need from the adivisor called Cyrille.

May 20, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Kahsay! We're thrilled to hear you had a great experience with Cyrille. Thank you for the review! -Afaq

Rated 5 out of 5 stars

Excellent job am so pleased

Excellent job am so pleased. Cyril did very well.

May 19, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Monisola. We’re glad Cyril provided outstanding support and made the whole process easy. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Excellent service

Excellent service

May 18, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Emma, we’re thrilled to hear that Leah made your experience so positive. Thank you so much for the amazing 5⭐ review! 🎉 -Samad

Rated 5 out of 5 stars

Great customer service

Great customer service, explained everything in a friendly polite manner.

May 14, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

You've made us smile Andrea! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq

Rated 5 out of 5 stars

Excellent comstomer service

Excellent comstomer service, good communication and explanation.

May 13, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you so much for your lovely feedback, Joshua! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica

Rated 5 out of 5 stars

The service provider was so nice and…

The service provider was so nice and patient with me explaining all the available options I can chose form. First time here, great experience.

May 13, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Victoria, thank you for the wonderful review. It’s great to hear the advisor was patient and made all the options easy to understand. We’re delighted your first visit was such a positive experience. -Samad

Rated 5 out of 5 stars

Brilliant cyrille

May 12, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Anthony, we’re happy to hear that you had a great experience with us. Thank you so much for the review! -Neha

Rated 5 out of 5 stars

Solomon is good at explaining how my…

Solomon is good at explaining how my SIM works and sorted my little issue.

May 12, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Angela, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Solomon made your visit exceptional. -Ashifa

Rated 5 out of 5 stars

Solomon provided excellent customer…

Solomon provided excellent customer service

May 11, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Victor! Delighted to hear Solomon delivered such a great experience. We appreciate you taking the time to share this. -Suhaas

Rated 5 out of 5 stars

Solomon was very helpful

Solomon was very helpful, sorted the issue very quickly and gave detailed explanations.

May 11, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

We really appreciate this, Fidelis. It’s great to know Solomon was helpful and made the whole process smooth for you. -Ayesha

Rated 5 out of 5 stars

Tommy was great

May 9, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Jegg! 🎊 Great to hear. Hats off to Tommy for making the experience truly remarkable. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Highly exceptional customer service…

Highly exceptional customer service from Katie Stockton on tees branch.
She helped solved all issues relating to my network.
Thank you Katie

May 8, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi there, great to know Katie delivered such outstanding support and resolved everything related to your connection. -Kishan

Rated 5 out of 5 stars

The customer advicer Cyrillie was… excellent overall


The customer advicer Cyrillie was polite and had great knowledge about the service and product.

May 6, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Nickassee, you’ve just made our day! 🎉 We’re glad to hear your experience with Cyrillie was excellent, and your feedback truly means a lot to us. -Neha

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