Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.
Company replied
Location
Switch locationUnit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB
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See what reviewers are saying
Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more
Company replied
Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this bra... See more
Company replied
I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received. From the moment I walked in, the team were friendly, welcoming, and incredi... See more
Company replied
Company details
About Three UK - 3Store Stockton II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom
- 01642614834
4.9
Excellent
174 reviews
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Solomon was very helpful in store and…
Solomon was very helpful in store and friendly also
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Wow, Sophie! It feels incredible to know Solomon at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha
Very nice customer service,Solomon and…
Very nice customer service,Solomon and Darren were very polite and helpful and they explained everything greatly.
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
So grateful for your 5⭐ feedback, Kathleen! Hearing that Solomon and Darren explained everything so well truly means a lot. Thanks for sharing your experience! ⭐ -Ayesha
Reply from Three UK - 3Store Stockton II
Thanks for your review, Paul. We’re pleased Ryan looked after you with such care and attention. -Suhaas
Reply from Three UK - 3Store Stockton II
Woohoo 🎉 Thrilled to hear you had a fantastic experience 🚀 Thanks so much for the glowing 5⭐ review, Sarfaraz. -Arvind
Solomon Was very helpfull and…
Solomon Was very helpfull and understanding
April 20, 2026
Unprompted review
Charley was amazing
Charley was amazing, super helpful getting my parents, husband and I switched over!
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Mary! We’re so glad Charley could assist your whole family with the move. It’s wonderful to have you all with us. -Suhaas
Stockton location really good
Charlie and store manager at Stockton high street location were very friendly, efficient, and helpful today when we signed up for Three with great new customer deals!
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Dennis! It’s great to hear Charlie and our Stockton store manager provided such excellent service. We’re happy you enjoyed the experience and the new deals! -Suhaas
Amazing service
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Yay 🚀 Mohammad, it’s fantastic to hear you had such a top-tier experience. Here is to many more happy moments 🥰 -Arvind
Charley was professional.
Charley was professional and very helpful in organising a new 2 year contract for me, also Ryan helped on securing a new price. Very pleased with the service.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Ian, thanks for sharing your experience! It's great to know Charley and Ryan supported you with your new contract and pricing. We really appreciate you taking the time to leave a review. -Samad
Very great experience with Cyrille who…
Very great experience with Cyrille who was absolutely amazing!!
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you for your feedback Uosef! We’re really glad to hear that Cyrille made everything smooth for you. It’s great to know you felt well supported throughout. -Afaq
Great customer service
Great customer service, quick and understanding. Great service from Tommy!
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Boom! That’s what we love to hear, Leo. 🎉 Tommy nailed it, and we’re so glad everything’s been sorted out beautifully for you! ✨ -Veronica
Tommy was 5 star thank you
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
We’re so happy to hear this, Philip. Tommy is thrilled he could support you so well. -Ayesha
Good service and helpful
Good service and helpful, answered every question we asked.. very pleased with service..
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you! We’re so glad your time with us left such a wonderful impression. Your feedback truly means a lot to us. 💙 -Neha
Reply from Three UK - 3Store Stockton II
Hey Chris! 🎉 That’s awesome to hear! A huge shoutout to Imran for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Kashish
The gentleman was really helpful
The gentleman was really helpful! Went in with a WiFi problem did everything possible to fix it for me resolved problem and also got me a cheaper deal on my phone sim with more data! Really good experience
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks a ton for the review, Sophie! We’re so glad one of our staff member went above and beyond to sort everything out and even got you a better deal. Delighted you had such a positive visit. 😊 -Veronica
Ryan was very helpful as usual…
Ryan was very helpful as usual explained everything so well
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Colin, we’re delighted Ryan’s clear explanations and attentive support made your experience so positive. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Tommy was absolutely brilliant he…
Tommy was absolutely brilliant he explained everything clearly and I didn't feel pressured to commit to anything would definitely recommend
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks so much, Leanne. Great to hear Tommy took the time to walk you through everything without any pressure. He’ll be happy to see your feedback. -Ayesha
Reply from Three UK - 3Store Stockton II
Thank you for your review, June. It’s great to hear Tommy made your experience a positive one and that everything went smoothly. -Shivam
Wonderful experience with Solomon
It was a wonderful experience with Solomon. The way we interacted was a top notch 👌
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you for sharing this brilliant feedback! It’s wonderful to hear how smoothly everything went and that Solomon provided such excellent support throughout the process. -Afaq
I had the best customer service…
I had the best customer service rendered to me today by one of the best staff today, his name is imran
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Amazing, Elizabeth! We’re glad to hear that Imran provided a positive experience and was able to assist you. Your feedback means a lot to us. 😊 -Neha
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