Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.
Company replied
Location
Switch locationUnit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB
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See what reviewers are saying
Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more
Company replied
Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this bra... See more
Company replied
I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received. From the moment I walked in, the team were friendly, welcoming, and incredi... See more
Company replied
Company details
About Three UK - 3Store Stockton II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom
- 01642614834
4.9
Excellent
174 reviews
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Very happy with the service I relieved…
Very happy with the service I relieved from soluman and the manger that went above and beyond to get my little boy the honor pad and boredband will definitely be recommending family and friends
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks so much for sharing this, Faye 🙌. We’re really glad to hear Soluman and the manager went the extra mile to help with your son’s Honor Pad and broadband. It’s wonderful to know you’d recommend us to family and friends that means a lot ✨. -Neha
Polite and knowledgeable staff
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Woohoo 🎉 Ian, your words light up our day! The team will be thrilled to know their support stood out. Wishing you great things ahead 💙 -Arvind
Our rep was excellent
Our rep was excellent, efficient and very easy to understand, we were grateful for his patience and understanding of our needs,thankyou Tommy
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
💙 Thank you for sharing your experience, Audrey! We’re so pleased Tommy gave you such clear and supportive service 🙌 It’s wonderful to know he made things straightforward and took the time to meet your needs 🌟 -Shivam
Tommy was fantastic he set up my new…
Tommy was fantastic he set up my new phone and got me a great deal on my sim, thank you
March 17, 2026
Unprompted review
Solomon was really helpful and…
Solomon was really helpful and understood excellently what I wanted. He explained everything to me so I could make and informed decision.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
New phone
Great service, popped in to upgrade phone and tablet and Ryan just sorted absolutely everything. Couldn't have asked for anything better.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks for the wonderful review! We’re glad Ryan made your device and tablet upgrade smooth from start to finish. 🙌 -Veronica
Excellent service from Solomon
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey David, that’s brilliant! 🎉 We’re so glad Solomon made everything go smoothly for you. 😊 -Veronica
Very great experience Tommy the person…
Very great experience Tommy the person who dealt with me was brilliant couldn't wish for better service extremely happy
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
We couldn’t be happier knowing you’re smiling, Laura! Your appreciation of Tommy’s efficiency means so much. Thank you for sharing your experience! -Ashifa
10/10 service from Solomon and the full…
10/10 service from Solomon and the full team thanks!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi there, thanks for taking the time. Great to hear Solomon and the team took care of you and everything went smoothly. -Kishan
Absoloutly Amazing service..from…
Absoloutly Amazing service..from Charley and all staff, would not hesitate to recommend and use again...3 shop Wellington Square Stockton on tees..will not go or use anywhere else in the future.. Thank you for helping me. Julie.
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you for the incredible shout‑out for Charley and the team! Feedback like this, Julie, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. What a pleasure it was serving you at our Stockton on Tees store, and knowing you would recommend us is the greatest compliment ❤️ -Ashifa
Tommy was great really patient and…
Tommy was great really patient and looked after me throughout my time in the shop, thank you
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you, Ma. Wonderful to hear Tommy looked after you so well during your visit. We’ll make sure he sees your kind words. 😊 -Ayesha
The staff were amazing
The staff were amazing. No pressure in buying a phone. Naz and Darren were fantastic .
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Alan, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I received excelent service from Three…
I received excelent service from Three today. My friend Solomon was really helpful and gave me a lot of options and quickly sorted out my contract.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
It’s wonderful to hear Solomon provided clear choices and efficient help. Thank you for sharing your valuable feedback. -Suhaas
The service officer was well polite
The service officer was well polite, explained the process, opportunity and benefits of my package, gave ma guidelines on all my questions and most import could pronounce my name on first try... Lol
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you for the incredible shout-out! Feedback like this, Ugochukwu, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
Reply from Three UK - 3Store Stockton II
Dennis, that’s a truly uplifting bit of feedback. It shows that your interaction with the team wasn’t just helpful; it left you feeling supported, well guided, and treated with genuine respect. -Manavata
Big thanks to Tommy for the amazing…
Big thanks to Tommy for the amazing service! 🙏 #service #gratitude
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Bilal, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
No hassle No fuss
No hassle No fuss. Had an upgrade today. Cyrillic was more than happy to assist. Great guy. Really professional
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Lovely, Nasser! We absolutely love hearing this. We’re so happy to know you received the best help from Cyrillic. Thanks for this fantastic 5 ⭐ review! ☺️ -Kashish
Tommy was absolutely amazing
Tommy was absolutely amazing , went out of his way to help us in every way we needed today, lovely man
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you for the incredible shout-out for Tommy! Feedback like this, Charlotte, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
Really helpful went through our options…
Really helpful went through our options and what would suit us most and found us the best deal
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Yay, Ashleigh🎉 Your kind words and 5 ⭐ review inspire us all to deliver our best every day. We're glad to hear that our team provided such great support and helped you find the right deal. Wishing you all the best ahead 😃 -Arvind
Tommy was absolutely brilliant.
Tommy was absolutely brilliant.
His knowledge was amazing, he set up new contract with 3, he did everything for me. All I have to do on Monday is change my Tesco sim to 3.
I'm with Virgin Internet, Tommy told about the deals with 3, once my
virgjn contract is nearering the end I'll call into the Stockton branch.
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Wow Maxine, that’s incredible to hear 🌟 Tommy clearly delivered exceptional service, guided you through everything with confidence, and ensured you’re fully prepared for your next steps. -Manavata
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