Three UK - 3Store Stockton II Reviews 

174
TrustScore 5 out of 5

4.9

Unit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB


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Rated 5 out of 5 stars

Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.

Company replied

Rated 5 out of 5 stars

Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more

Company replied

Rated 5 out of 5 stars

Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this bra... See more

Company replied

Rated 5 out of 5 stars

I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received. From the moment I walked in, the team were friendly, welcoming, and incredi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stockton II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom

  • 01642614834

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

32,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Tommy and Darren were very helpful…

Tommy and Darren were very helpful thank you

February 25, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Yuan, thank you for sharing this amazing 5⭐ review! We’re thrilled Tommy and Darren gave you such an outstanding experience. -Veronica

Rated 5 out of 5 stars

Charlie was very helpful and lovely

Charlie was very helpful and lovely

February 23, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Kaitlyn, we’re glad Charlie’s caring approach left such a positive impression. Thank you for sharing your review! -Suhaas

Rated 5 out of 5 stars

Cyrillie was fantastic

Cyrillie was fantastic, friendly and engaged. Very thorough and kind.

February 21, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi, Dan. We’re so pleased to hear Cyrillie made such a positive impression with her friendly and attentive approach. Your kind words mean a lot to us. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Tommy in store

Tommy in store - super helpful and supportive in obtaining new broadband modem and sim.

5 *****

February 18, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Chelsey, thank you for sharing this! We’re so glad Tommy in store was able to guide you through everything with patience and care, and that you left happy with the service. 🥰 -Ayesha

Rated 5 out of 5 stars

Cyrille was fantastic today eith…

Cyrille was fantastic today eith helping me to sort out my back up fir my photos

February 16, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Barbara, we're thrilled to hear this! 💙 Cyrille made everything smooth and hassle free. Thanks so much for sharing your experience! 😊 -Neha

Rated 5 out of 5 stars

Excellent 😊😊😊😊

February 13, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thanks for taking the time to leave a review, Jodie. We're glad to hear you've had a great experience 🎉 -Neha

Rated 5 out of 5 stars

Solomon was very helpful and friendly…

Solomon was very helpful and friendly and came away happy with my two products

February 12, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you for sharing this, Maxine! 😊 Great to hear Solomon looked after you so well and that you’re happy with both items. 🌟 -Veronica

Rated 5 out of 5 stars

Darren and Solomon were very helpful…

Darren and Solomon were very helpful and made the change over easy.

February 12, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Philip! It’s brilliant that Darren and Solomon looked after you so well and ensured your transition was entirely seamless. -Kishan

Rated 5 out of 5 stars

All good thank you Tommy

February 11, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Ian, we’re thrilled that Tommy delivered exceptional service! Thank you for taking the time to leave us a review. -Neha

Rated 5 out of 5 stars

Very friendly

Very friendly

February 10, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

That’s awesome to hear! 🎉 Benedicte, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Solomon was very helpful and polite

Solomon was very helpful and polite

February 9, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you for sharing this, Kenneth. It’s great to hear that Solomon created such a respectful and reassuring experience for you. -Manavata

Rated 5 out of 5 stars

Soloman was very helpful and a credit…

Soloman was very helpful and a credit to three

February 7, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Darren, we’re really pleased to hear Soloman took great care of you and made things easy. He’s a real asset to our team and we appreciate you sharing your experience with us. -Kishan

Rated 5 out of 5 stars

For Stockton staff absolutely amazing…

For Stockton staff absolutely amazing and helpful specially Darren and cyrille.service with the best helpful.they help you what ever they can.thank you so much

February 6, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Imran was brilliant helped me

February 5, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Tina, we’re delighted to hear Imran made your experience smooth and enjoyable. His support clearly made a difference, and we truly value your kind feedback. -Manavata

Rated 5 out of 5 stars

Charley was Very very nice and made…

Charley was Very very nice and made everything easy for me ..me very happy with the staff 😀

February 5, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Kevin! Thank you for sharing your experience. It’s wonderful to hear that Charley and our team made the process smooth and efficient for you. Feedback like yours motivates us every day! -Afaq

Rated 5 out of 5 stars

Fast and efficient service

February 5, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you, Juanita. We’re so pleased to hear that everything went smoothly for you. Your kind words truly encourage us to keep delivering our best. -Manavata

Rated 5 out of 5 stars

From walking in the shop the staff were…

From walking in the shop the staff were friendly and welcoming. We were served by Ryan who was very helpful and informative. He assisted us with what we needed and left very satisfied

February 5, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Rebecca, we're delighted to hear that your visit with Ryan left you feeling happy. His approach clearly made your time in the store even better, and we truly appreciate you sharing your experience. We hope to welcome you back again soon! -Afaq

Rated 5 out of 5 stars

Great customer care and provided me…

Great customer care and provided me with great deals and helped me get a great deal on a variety of products and a special mention to imran who took care of me whilst in the shop and helped me to get great deals on my items

February 4, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thanks so much for sharing your experience, Bradley! 🙌 We’re glad you enjoyed the support and the offers, and Imran will be over the moon to hear your shoutout. ✨ -Veronica

Rated 5 out of 5 stars

Ryan was absolutely brilliant

Ryan was absolutely brilliant
Very patient and new his job very well
Very impressed with him

February 4, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Carol, your feedback is a treasure! ✨ The way you shared your experience and highlighted Ryan’s support fills us with pride, and we couldn’t be happier. Thank you for your 5 ⭐ review. -Ashifa

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