Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.
Company replied
Location
Switch locationUnit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB
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See what reviewers are saying
Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more
Company replied
Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this bra... See more
Company replied
I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received. From the moment I walked in, the team were friendly, welcoming, and incredi... See more
Company replied
Company details
About Three UK - 3Store Stockton II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom
- 01642614834
4.9
Excellent
174 reviews
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Great customer service
Both staff we dealt with were very friendly and helpful. Even though it all took until after closing time We came away with the phone and tablet we wanted.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you, Helen 😊 for such an uplifting review. We’re glad our colleagues took great care of you and ensured everything was sorted just the way you needed 💛 Here’s to many more happy moments 🥰 -Arvind
Accomodating and professional…
Accomodating and professional especially solomon
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Woohoo 🎉 Sour, we love hearing feedback like this 🌟 Delighted that Solomon made your experience extra special. Here’s to great things ahead 💙 -Arvind
Very knowledgable and friendly staff
Very knowledgable and friendly staff named Solomon
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Wow, Joy! 🎉 It’s wonderful to hear that Solomon made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha
I was at your office at…
I was at your office at Stockton-on-Tees, on February 3rd 2026, Solomon attended to me promptly and resolved all my issues on my numbers satisfactory.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
🌟 We truly appreciate your kind words, Oyedele! It’s wonderful to hear Solomon provided prompt assistance at our Stockton‑on‑Tees office and ensured everything was handled smoothly . -Shivam
Reply from Three UK - 3Store Stockton II
Wow, we absolutely love hearing this, Keith! Thank you for the fantastic 5⭐ review. We can’t wait to welcome you back again! -Afaq
Service really good and staff really…
Service really good and staff really helpful.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Kathleen, that’s incredible! We’re thrilled our team gave you such a fantastic experience. Thank you for the amazing 5⭐ review! -Veronica
Solomon was very friendly and helpful
Solomon was very friendly and helpful, all the staff in Stockton store do their upmost to help me. I have been a 3 customer for approx 20 years and find it a great company.
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
That’s fabulous, Andrea! We’re delighted to hear that Solomon and our team at the Stockton store provided outstanding support and made your experience seamless. Your loyalty over the years means a lot to us. 💙 -Neha
Solomon did a great job explaning…
Solomon did a great job explaning everything and got done what I came for. Excellent guy!!
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Osama! 🎊 Fantastic to hear this. Hats off to Solomon for making the experience epic. Your feedback means a lot to us! -Neha
Fantastic service from Ryan
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Fantastic to hear, Paul! 🙌 Ryan’s expertise made your experience a great one. -Shivam
We went into store and were served by…
We went into store and were served by Ryan who went above and beyond to help us today, he renewed our phones and explained everything to us with our new contracts, he has been most helpful as we have just found out that we were mis-sold our previous contracts. We would definitely recommend the Stockton store and will return for our future phones.
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Mrs Dover, it’s wonderful to hear about the exceptional support Ryan provided at our Stockton store. We’re pleased he could offer such dedicated assistance with your new agreements and ensure you have total clarity. We know he’ll be delighted to read your kind words, and we look forward to welcoming you back for your future upgrades. -Kishan
Reply from Three UK - 3Store Stockton II
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
I get to use my phone without internet…
I get to use my phone without internet disruption around.
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
That’s fantastic to hear, Mwajim! We’re happy you’re enjoying the seamless connection. Your feedback means a lot to us. -Manavata
Solomon was able to take his time to…
Solomon was able to take his time to explain explicitly.
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Adeshina! Thank you for the feedback. We’re happy to hear Solomon was able to make your experience a fabulous one. We hope you have a great day ☺️ -Ayesha
He was most knowledgeable and explained…
He was most knowledgeable and explained everything in detail.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Stockton II
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Great value for money
Great value for money with first data & reliable coverage. 5G works well & unlimited data is a big plus. Very happy with Three & would definitely recommend.
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Nafiul, thank you for this amazing 5 ⭐ review. We're glad to hear that your overall experience and strong network performance are hitting the mark for you. We truly appreciate your support. 😊 -Prabhjeet
Reply from Three UK - 3Store Stockton II
Hello Gerry, thank you so much for your 5 ⭐ review. Hope you have a wonderful day! -Shivam
Very efficient service and helpful…
Very efficient service and helpful always.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Cyrille and Darren were extremely…
Cyrille and Darren were extremely helpful and knowledgeable and provided a great service.
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Good experience.well imformed and very helpful
Good experience.well imformed
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Stockton II
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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