Thank you Tommy for being very helpful and quick throughout your service today. Informative and professional, going above and beyond and ensuring we took a handset home the same day.
Company replied
Location
Switch locationUnit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB
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See what reviewers are saying
Staff are absolutly brilliant, willing to do anything in thier power to help you. Especially Soloman who dealt with me and I even got a new tablet out of it! Brilliant sales pitch couldnt say no. Defi... See more
Company replied
Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more
Company replied
Solomon helped us find a deal that worked the best for us at the best price. Very good communication going through each aspect of the deal clearly so that we could easily understand. Helped to set the... See more
Company replied
Company details
About Three UK - 3Store Stockton II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom
- 01642614834
4.9
Excellent
201 reviews
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The staff were amazing
The staff were amazing. No pressure in buying a phone. Naz and Darren were fantastic .
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Alan, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I received excelent service from Three…
I received excelent service from Three today. My friend Solomon was really helpful and gave me a lot of options and quickly sorted out my contract.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
It’s wonderful to hear Solomon provided clear choices and efficient help. Thank you for sharing your valuable feedback. -Suhaas
The service officer was well polite
The service officer was well polite, explained the process, opportunity and benefits of my package, gave ma guidelines on all my questions and most import could pronounce my name on first try... Lol
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you for the incredible shout-out! Feedback like this, Ugochukwu, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
Reply from Three UK - 3Store Stockton II
Dennis, that’s a truly uplifting bit of feedback. It shows that your interaction with the team wasn’t just helpful; it left you feeling supported, well guided, and treated with genuine respect. -Manavata
Big thanks to Tommy for the amazing…
Big thanks to Tommy for the amazing service! 🙏 #service #gratitude
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Bilal, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
No hassle No fuss
No hassle No fuss. Had an upgrade today. Cyrillic was more than happy to assist. Great guy. Really professional
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Lovely, Nasser! We absolutely love hearing this. We’re so happy to know you received the best help from Cyrillic. Thanks for this fantastic 5 ⭐ review! ☺️ -Kashish
Tommy was absolutely amazing
Tommy was absolutely amazing , went out of his way to help us in every way we needed today, lovely man
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you for the incredible shout-out for Tommy! Feedback like this, Charlotte, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
Really helpful went through our options…
Really helpful went through our options and what would suit us most and found us the best deal
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Yay, Ashleigh🎉 Your kind words and 5 ⭐ review inspire us all to deliver our best every day. We're glad to hear that our team provided such great support and helped you find the right deal. Wishing you all the best ahead 😃 -Arvind
Tommy was absolutely brilliant.
Tommy was absolutely brilliant.
His knowledge was amazing, he set up new contract with 3, he did everything for me. All I have to do on Monday is change my Tesco sim to 3.
I'm with Virgin Internet, Tommy told about the deals with 3, once my
virgjn contract is nearering the end I'll call into the Stockton branch.
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Wow Maxine, that’s incredible to hear 🌟 Tommy clearly delivered exceptional service, guided you through everything with confidence, and ensured you’re fully prepared for your next steps. -Manavata
Tommy and Darren were very helpful…
Tommy and Darren were very helpful thank you
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hey Yuan, thank you for sharing this amazing 5⭐ review! We’re thrilled Tommy and Darren gave you such an outstanding experience. -Veronica
Charlie was very helpful and lovely
Charlie was very helpful and lovely
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Kaitlyn, we’re glad Charlie’s caring approach left such a positive impression. Thank you for sharing your review! -Suhaas
Cyrillie was fantastic
Cyrillie was fantastic, friendly and engaged. Very thorough and kind.
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi, Dan. We’re so pleased to hear Cyrillie made such a positive impression with her friendly and attentive approach. Your kind words mean a lot to us. ☺️ -Prabhjeet
Tommy in store
Tommy in store - super helpful and supportive in obtaining new broadband modem and sim.
5 *****
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Chelsey, thank you for sharing this! We’re so glad Tommy in store was able to guide you through everything with patience and care, and that you left happy with the service. 🥰 -Ayesha
Cyrille was fantastic today eith…
Cyrille was fantastic today eith helping me to sort out my back up fir my photos
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Barbara, we're thrilled to hear this! 💙 Cyrille made everything smooth and hassle free. Thanks so much for sharing your experience! 😊 -Neha
Excellent 😊😊😊😊
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thanks for taking the time to leave a review, Jodie. We're glad to hear you've had a great experience 🎉 -Neha
Solomon was very helpful and friendly…
Solomon was very helpful and friendly and came away happy with my two products
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Thank you for sharing this, Maxine! 😊 Great to hear Solomon looked after you so well and that you’re happy with both items. 🌟 -Veronica
Darren and Solomon were very helpful…
Darren and Solomon were very helpful and made the change over easy.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Philip! It’s brilliant that Darren and Solomon looked after you so well and ensured your transition was entirely seamless. -Kishan
All good thank you Tommy
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Stockton II
Hi Ian, we’re thrilled that Tommy delivered exceptional service! Thank you for taking the time to leave us a review. -Neha
Reply from Three UK - 3Store Stockton II
That’s awesome to hear! 🎉 Benedicte, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
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