Three UK - 3Store Stockton II Reviews 

174
TrustScore 5 out of 5

4.9

Unit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB


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Rated 5 out of 5 stars

Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.

Company replied

Rated 5 out of 5 stars

Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more

Company replied

Rated 5 out of 5 stars

Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this bra... See more

Company replied

Rated 5 out of 5 stars

I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received. From the moment I walked in, the team were friendly, welcoming, and incredi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stockton II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom

  • 01642614834

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

32,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience

Good experience. Good salesman.

December 6, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Excellent service

We had excellent service by Imran and Darren. Nothing was too much trouble and they found us, my husband and myself a brillient deal for new up grade phones and hub.
Overall i would happily recomend this company to my friends and relatives.

December 4, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

The staff friendly and helpful

The staff are very friendly and very helpful. I couldn't ask for anything else

November 29, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Super helpful staff!

Cyrille and Darren were very helpful and friendly, gave me great service and answered all my questions!

Top work guys

November 15, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Cyrillic and Darren were extremely…

Cyrillic and Darren were extremely helpful and helped me claim my reward

November 12, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Fabulous, Barbara. That's brilliant to hear that Cyrillic and Darren gave you a great experience and helped you with your reward :) You deserve it -Scott

Rated 5 out of 5 stars

Very polite and good customer service

Very polite and good customer service

November 8, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Very friendly amazing fast service

Very friendly amazing fast service, solved my issue whilst keeping me happy. They kept me updated on everything they were doing which helped me out a lot and got my issue solved very fast.

November 1, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

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