Three UK - 3Store Stockton II Reviews 

205
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TrustScore 5 out of 5

4.9

Unit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Thank you Tommy for being very helpful and quick throughout your service today. Informative and professional, going above and beyond and ensuring we took a handset home the same day.

Company replied

Rated 5 out of 5 stars

Staff are absolutly brilliant, willing to do anything in thier power to help you. Especially Soloman who dealt with me and I even got a new tablet out of it! Brilliant sales pitch couldnt say no. Defi... See more

Company replied

Rated 5 out of 5 stars

Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more

Company replied

Rated 5 out of 5 stars

Solomon helped us find a deal that worked the best for us at the best price. Very good communication going through each aspect of the deal clearly so that we could easily understand. Helped to set the... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stockton II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom

  • 01642614834

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

34,024 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We went into store and were served by…

We went into store and were served by Ryan who went above and beyond to help us today, he renewed our phones and explained everything to us with our new contracts, he has been most helpful as we have just found out that we were mis-sold our previous contracts. We would definitely recommend the Stockton store and will return for our future phones.

January 21, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Mrs Dover, it’s wonderful to hear about the exceptional support Ryan provided at our Stockton store. We’re pleased he could offer such dedicated assistance with your new agreements and ensure you have total clarity. We know he’ll be delighted to read your kind words, and we look forward to welcoming you back for your future upgrades. -Kishan

Rated 5 out of 5 stars

Excellent service

Excellent service

January 9, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

I get to use my phone without internet…

I get to use my phone without internet disruption around.

January 8, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

That’s fantastic to hear, Mwajim! We’re happy you’re enjoying the seamless connection. Your feedback means a lot to us. -Manavata

Rated 5 out of 5 stars

Solomon was able to take his time to…

Solomon was able to take his time to explain explicitly.

January 6, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Adeshina! Thank you for the feedback. We’re happy to hear Solomon was able to make your experience a fabulous one. We hope you have a great day ☺️ -Ayesha

Rated 5 out of 5 stars

He was most knowledgeable and explained…

He was most knowledgeable and explained everything in detail.

January 3, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent

Excellent. The guy who helped me was great

December 27, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Great value for money

Great value for money with first data & reliable coverage. 5G works well & unlimited data is a big plus. Very happy with Three & would definitely recommend.

December 18, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Nafiul, thank you for this amazing 5 ⭐ review. We're glad to hear that your overall experience and strong network performance are hitting the mark for you. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative

December 12, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Gerry, thank you so much for your 5 ⭐ review. Hope you have a wonderful day! -Shivam

Rated 5 out of 5 stars

Cyrille and Darren were extremely…

Cyrille and Darren were extremely helpful and knowledgeable and provided a great service.

December 10, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Good experience

Good experience. Good salesman.

December 6, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Excellent service

We had excellent service by Imran and Darren. Nothing was too much trouble and they found us, my husband and myself a brillient deal for new up grade phones and hub.
Overall i would happily recomend this company to my friends and relatives.

December 4, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

The staff friendly and helpful

The staff are very friendly and very helpful. I couldn't ask for anything else

November 29, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Super helpful staff!

Cyrille and Darren were very helpful and friendly, gave me great service and answered all my questions!

Top work guys

November 15, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Cyrillic and Darren were extremely…

Cyrillic and Darren were extremely helpful and helped me claim my reward

November 12, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Fabulous, Barbara. That's brilliant to hear that Cyrillic and Darren gave you a great experience and helped you with your reward :) You deserve it -Scott

Rated 5 out of 5 stars

Very polite and good customer service

Very polite and good customer service

November 8, 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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