Three UK - 3Store Stockton II Reviews 

173
TrustScore 5 out of 5

4.9

Unit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB


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Rated 5 out of 5 stars

Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.

Company replied

Rated 5 out of 5 stars

Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more

Company replied

Rated 5 out of 5 stars

Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this bra... See more

Company replied

Rated 5 out of 5 stars

I recently upgraded my phone at the Three Store in Stockton, and I couldn't be happier with the service I received. From the moment I walked in, the team were friendly, welcoming, and incredi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stockton II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom

  • 01642614834

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

32,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service

I had the best customer service in a long time by Solomon, he SHOWS professionalism and dedication he took the time explaine everything to me in an easy way which made everything easy for me.

July 1, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey, Ahmed! We’re delighted to hear that Solomon made your experience clear, comfortable and well‑supported. His commitment to helping customers understand every step truly stands out. 😇 - Three Social Media Team

Rated 5 out of 5 stars

Tommy and Ryan were a great help thank…

Tommy and Ryan were a great help thank you

July 1, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Penny, we’re delighted Tommy and Ryan helped make your experience a smooth one. Thanks for taking the time to leave a review 🙌💙
-Three Social Media team.

Rated 5 out of 5 stars

Thank you Solomon!

June 27, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi George, it's great to hear Solomon was able to help and we appreciate you taking the time to share this. - Three Social Media Team

Rated 5 out of 5 stars

Solomon has done a good deal for me and…

Solomon has done a good deal for me and my family saving me some money yet getting more data on my sims..thank you

June 27, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Rukaya. It sounds like Solomon really listened to what you needed and helped you secure a deal that works for your whole family. We appreciate you taking the time to tell us about your experience.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

Excellent service from Solomon

Excellent service from Solomon! Extremely helpful and patient.

June 27, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

⭐ We appreciate you sharing this, Annette!
Solomon’s dedication shows in moments like these, and he’ll be so happy to know he helped you so well ⭐
— Three Social Media Team

Rated 5 out of 5 stars

Amazing help very happy with my service

Amazing help very happy with my service

June 20, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you, Rosie. We’re really glad to hear you received amazing help and that you’re happy with the service. We appreciate you sharing this. -Ayesha

Rated 5 out of 5 stars

Tommy was great thank you

June 17, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Ann, we are delighted to hear about your positive experience. It is great to know that Tommy provided such exceptional and valuable support for you. -Shivam

Rated 5 out of 5 stars

Solomon was really helpful with sorting…

Solomon was really helpful with sorting out my new phone contract

June 13, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Rebecca, we are happy to hear that Solomon took such good care of you while setting up your new phone contract. -Kishan

Rated 5 out of 5 stars

Solomon was really helpful got…

Solomon was really helpful got everything sorted at the best prices

June 12, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Andrea. Thank you for sharing your experience. We are glad to hear that Solomon provided such brilliant support and ensured you walked away with the top value package. -Shivam

Rated 5 out of 5 stars

Tommy is very proffessional

Tommy is very proffessional, helpful and sincere. Thank you!
If you are going to this shop, ask for him, he is the best :)

June 10, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Zana, it is wonderful to hear that your recent store visit was such a standout success. We are incredibly glad Tommy could step in with his honest approach to provide you with such an efficient and professional experience. -Shivam

Rated 5 out of 5 stars

Found a good deal

Solomon was great

June 6, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Boom 💥 Stephanie, we’re pleased to hear that Solomon provided such spot-on and stellar support ✨ -Arvind

Rated 5 out of 5 stars

Cause Cyrille was very good and he…

Cause Cyrille was very good and he explain everything to my understanding and attended to me easy and fast.

June 5, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey, Cynthia. It’s great to hear how well Cyrille supported you. His clear explanations, friendly manner and quick assistance clearly made your visit smooth and reassuring. 😇 -Prabhjeet

Rated 5 out of 5 stars

The assistant Cyrillic was very helpful…

The assistant Cyrillic was very helpful and patient with me explaining everything in plain English that I could understand thank you 😊

June 5, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

That's brilliant, Carol! We're super happy to hear Cyrillic gave you all the support you needed. Thanks a lot for your ⭐⭐⭐⭐⭐ review. Hope you have a lovely day! -Kashish

Rated 5 out of 5 stars

Customer service was outstanding &…

Customer service was outstanding & overall great experience x

June 4, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Absolutely love hearing this 🎉 Chelsea. Wonderful to know the support felt refined and created such a positive overall experience. Wishing you lovely moments ahead 🌟 -Arvind

Rated 5 out of 5 stars

Cyrille was great amd explained all the…

Cyrille was great amd explained all the deals available. Great service very efficient and friendly.

June 3, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you, Barry! 😊 Fantastic to hear Cyrille explained everything so well and gave you great service. -Ayesha

Rated 5 out of 5 stars

I love it,it was wonderful to pull over…

I love it,it was wonderful to pull over and speak with Solomon,he is very kind and friendly.

June 3, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you, Ahmed! 💛 It’s wonderful to hear how much you enjoyed your conversation with Solomon. He truly is friendly, warm, and always happy to help. -Ayesha

Rated 5 out of 5 stars

Brilliant service by Cyrillie was very…


Brilliant service by Cyrillie was very helpful

June 3, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thanks, Kevin! So glad to hear Cyrillie was brilliant and super helpful during your visit. He’ll be happy to see your message. -Ayesha

Rated 5 out of 5 stars

Imran

Imran - really good

May 26, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi David, thanks for the feedback — great to hear Imran gave you such a positive experience. We really appreciate you letting us know. -Shivam

Rated 5 out of 5 stars

Nice job

Nice job, Cyrille

May 23, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Wonderful feedback, Emmanuel! We’re so pleased you found the support from Cyrille welcoming and helpful 😊 -Neha

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