Three UK - 3Store Stockton II Reviews 

201
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TrustScore 5 out of 5

4.9

Unit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB

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Rated 5 out of 5 stars

Thank you Tommy for being very helpful and quick throughout your service today. Informative and professional, going above and beyond and ensuring we took a handset home the same day.

Company replied

Rated 5 out of 5 stars

Staff are absolutly brilliant, willing to do anything in thier power to help you. Especially Soloman who dealt with me and I even got a new tablet out of it! Brilliant sales pitch couldnt say no. Defi... See more

Company replied

Rated 5 out of 5 stars

Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more

Company replied

Rated 5 out of 5 stars

Solomon helped us find a deal that worked the best for us at the best price. Very good communication going through each aspect of the deal clearly so that we could easily understand. Helped to set the... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stockton II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom

  • 01642614834

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

34,024 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Imran was the representative who spoke…

Imran was the representative who spoke with at the Stockton center, he was very kind and helpful. Made the experience very stress free and seemless. Lovely experience!

September 15, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Samuel, we're pleased Imran at our Stockton store made everything easy and ensured the process went smoothly. Thank you for sharing your experience. - Three Social Media Team

Rated 5 out of 5 stars

Darren was a great help

Darren went above and beyond to help me with my enquiry. We left fully satisfied with the help we were given. I would definitely recommend going into the 3 shop in Stockton on Tees.

September 14, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Paul, we're pleased Darren at our Stockton on Tees store was able to assist and make your visit easy. Thank you for sharing your recommendation and 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Mr Solomon gave me the best advice an…

Mr Solomon gave me the best advice an got me everything I needed thanks in advance mate

September 14, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi there, we're pleased to know Solomon's support helped deliver such a positive outcome. Feedback like yours highlights the difference great service can make.

Three Social Media Team

Rated 5 out of 5 stars

Solomon had great service and explained…

Solomon had great service and explained everything perfectly, no complaints

September 12, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Travis, we're pleased Solomon could make everything clear and easy to understand. Thank you for taking the time to share your feedback. - Three Social Media Team

Rated 5 out of 5 stars

Helpful staff

The staff work kind and very helpful

September 9, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Sean! That’s exactly what we love to hear and what we want for all our customers. Wishing you a sweet and peaceful day ☺️— Three Social Media Team

Rated 5 out of 5 stars

All good thank you tommy

September 9, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Woohoo 🎉 Susan, Tommy clearly made it happen. Thank you for the lovely words 💙

- Three Social Media Team

Rated 5 out of 5 stars

Most helpful put me completely at ease…

Most helpful put me completely at ease a very pleasant young man and much appreciated all his help tommy

September 9, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi there, thanks for taking the time to leave a review. It's wonderful to hear Tommy made you feel comfortable and provided such a positive experience during your visit.— Three Social Media Team

Rated 5 out of 5 stars

Solomon was very helpful

Solomon was very helpful, friendly and professional.

September 8, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Wow, Alex! 🎉 It’s wonderful to hear that Solomon made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! - Three Social Media Team

Rated 5 out of 5 stars

Buying a phone and sim card

Solomon helped us find a deal that worked the best for us at the best price. Very good communication going through each aspect of the deal clearly so that we could easily understand. Helped to set the phone up ready to use straight away.

September 5, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Kaitlyn, thanks for the great feedback. We are happy to hear that Solomon delivered clear and outstanding assistance in securing the ideal deal for your needs and walked you through everything, leaving you all set up and ready to use.

- Three Social Media Team

Rated 5 out of 5 stars

Imran is the man

Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.

September 2, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Danny, we're glad to hear Imran was able to get everything resolved quickly and make the process smooth and hassle free for you. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Solomon was a great help and got me…

Solomon was a great help and got me sarted with wifi fast and easy

September 1, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi there, thanks for your fantastic 5⭐ review. We're happy to hear that Solomon delivered top tier assistance in resolving your WiFi concern without any hassle and in no time, creating a seamless experience for you.
- Three Social Media Team

Rated 5 out of 5 stars

Tommy helped set my new phone up

Tommy helped set my new phone up, got me a better deal and looked after me. Great lad thank you.

August 27, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Darrell, thank you for your fantastic 5 star review! We're thrilled to hear that Tommy took the time to ensure everything was ready to go while helping you find an option that better suited your needs.-Three Social Media Team

Rated 5 out of 5 stars

Great

Great - Imran

August 26, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II


Hi Charles, it is lovely to hear that Imran made your visit such a pleasure. Your feedback made our day! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Charley was very helpful,informative…

Charley was very helpful,informative and saved me money on a new upgrade and price plan.

August 27, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you for the stellar review, Jo! ⭐ It is great to hear that Charley took such good care of you and made sure you got the best value. 💰 – The Social Media Team

Rated 5 out of 5 stars

All good thank you

August 26, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Dee, that’s awesome! That's what we like to hear. Thank you for your feedback. - Three Social Media Team

Rated 5 out of 5 stars

Our customer advisor Imran

Our customer advisor Imran. Such a nice and professional young man. He restored our faith in 3 thank you.

August 19, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you for the 5⭐ review, Lynne! We truly appreciate you sharing your experience. It’s wonderful to hear that Imran provided you with outstanding care. – Three Social Media Team

Rated 5 out of 5 stars

Tommy and Darren were super helpful

Tommy and Darren were super helpful. Fantastic service!

August 19, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

That’s brilliant, Kerry! We’re super happy to hear that Tommy and Darren gave you all the support you needed. We truly appreciate your feedback! 😊 – Three Social Media Team

Rated 5 out of 5 stars

Pleasant efficient and informative

Pleasant efficient and informative
Served by Solomon.

August 18, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Gilles, that’s wonderful! We’re so happy Solomon was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review!-Three Social Media Team

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