I entered the store a few days before my ourchase today to xheck about my contract, Louis that served me was an absolute pleasure went through everyhting with me slowly and clearly. Hes a credit to th... See more
Company replied
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A young man named Jacob ( Swansea quadrant ) made the world of difference. He was knowledgeable, friendly , helpful , patient , and an overall joy to deal with . He researched options and found the... See more
Company replied
Went to a branch this morning, where I was served by staff member, Louis. Pleasant, helpful and assisted in finding an excellent deal. Thank you to Louis and the staff in Swansea.
Company replied
I have had a wonderful and reassuring experience with Jacob. He has gifted me with cheerful conversation, is highly knowledgable, and was terrifically transparent with explanations. I feel that I have... See more
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Company details
About Three UK - 3Store Swansea
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
14 St Marys Arcade, The Quadrant, SA1 3QW, Swansea, South, United Kingdom
- 01792648372
4.9
Excellent
80 reviews
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It was a lovely experience and…my experience at Three .
It was a lovely experience and everything went well and we went home happy.
Ryan.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Hey.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Swansea
Thanks for this fantastic 5⭐ review, Bharath. We really do appreciate you taking the time to send this over! Great work Sophie 🎉 -Jade
Ryan made this sooo easy and faster…
Ryan made this sooo easy and faster ,thank you so much three network, this was swift. Thank you sooo much Ryan you made this possible today.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Had good understanding and amazing…
Had good understanding and amazing service when been for switch to Three from another supplier, and Rhian been very helpful and the service was amazing
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Thanks for this amazing 5⭐ review, Saloni. We really do appreciate you taking the time to send this over! Well done Rhian 🎉 -Jade
I received a good costumer service
I received a good costumer service. The attendant explained everything to my understanding and provided options which enabled me make informed choices.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Hey Emmanuel, that's perfect. A patient, thorough explanation goes a long way. Thank you for the great review :) -Scott
Shahrukh was very patient
Shahrukh was very patient, pleasant and helpful. He did not rush me at all and was very polite and kind and explained everything clearly. I walked out a very happy customer again.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
That's amazing, Stella. Shahrukh letting you shop at your own pace until you felt confident about your enquiry makes all the difference. Thank you for taking the time to leave a great review :) -Scott
Had a great and smooth experience with…
Had a great and smooth experience with Nikita at the Swansea branch
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Hi Dee, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Great service usual great service...
Great service - as usual!
Ryan offered friendly and efficient advice, sorted my query quickly and I had a great new deal!
Well done, again, THREE!!
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Ryan with your new plan. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Swansea
Thanks for this fantastic 5⭐ review, Huw. We really do appreciate you taking the time to send this over! Great work Sophie 🎉 -Jade
Dan help me today is soo very good I…
Dan help me today is soo very good I appreciate the service and patience helping fixing my issues. I would give give 10 stars if I could
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Thanks for your feedback, Radek, and it's lovely to hear that you enjoyed great customer service from Dan and left happy. We appreciate you taking the time to share this with us. -Michael
Ryan was amazing did everything he…
Ryan was amazing did everything he could for us and very professional
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Very fast solving my issue
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Nikita in Swansea really helpful and…
Nikita in Swansea really helpful and have solved all the problem that I got today. Really helpful and nice.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Louis and Sophie were amazing and very…
Louis and Sophie were amazing and very knowledgeable
October 31, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent service and very helpful…
Excellent service and very helpful staff.
Special Sophia thank you very much.
October 31, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great Service, polite, professional and swift
Nikita greeted with a smile and polite professional attitude, she talked me through the options available to me and we were able to find a deal that matched what I needed. Service was thorough but quick which was ideal. All round great service and would definitely recommend
October 25, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
That's lovely to hear, Robert. Thank you for leaving Nikita such a great review. We're glad she was able to help you find the right deal :) -Scott
Amazing service with Sophie and the…
Amazing service with Sophie and the team after very unhelpful experiences with other phone company’s.Highly recommend!
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Thanks for this amazing 5⭐ review, Caitlin. We really do appreciate you taking the time to send this over! Well done Sophie and team🎉 -Jade
Reply from Three UK - 3Store Swansea
Thanks for your feedback, Tabe, and it's lovely to hear that you're happy with the service that you received. We appreciate you taking the time to share this with us. -Michael
Very helpful staff
We went in today to see about upgrading 2 phones and data plans. Laura was very helpful and explained everything we needed to know regarding how much was left to pay etc that we didn't realise we still owed! All in all a very positive visit, thanks Laura!
October 25, 2025
Unprompted review
Reply from Three UK - 3Store Swansea
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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