Three UK - 3Store Taunton Reviews 

124
TrustScore 5 out of 5

4.9

4 East Stret, TA1 3LQ Taunton, South, GB


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Rated 5 out of 5 stars

Hannah was super helpful and got everything sorted for our holiday. Hannah was full of brilliant information, excellent deals, and put our minds at rest. Thank you Hannah and Taunton Three!

Company replied

Rated 5 out of 5 stars

I’ve never understood phones very well. Especially when it came to SIM’s and contracts and whatnot. But when I went into the Taunton branch today. All the staff that I asked for help were very helpf... See more

Company replied

Rated 5 out of 5 stars

We walked in to the Taunton showroom and met Hannah who was extremely helpful and knowledgeable. I left with intention of coming back the following Wednesday when I had found out when my contract expi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Taunton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 East Stret, TA1 3LQ, Taunton, South, United Kingdom

  • 01823352361

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

31,792 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience with Hannah in three…

Amazing experience with Hannah in three today, helped us with what we needed and only took about 10 minutes. Thank you.

June 9, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Lauren, that’s brilliant 😊 We’re pleased to know Hannah delivered such positive and supportive service. Thanks so much for sharing your experience. -Neha

Rated 5 out of 5 stars

Hannah was really helpful in store today!

Hannah was really helpful in store today, really happy with the experiance and my upgrade. Thank you!

June 6, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thank you for sharing this feedback! We’re glad Hannah made the upgrade process smooth and easy for you. 😊 -Veronica

Rated 5 out of 5 stars

Hannah was extremely helpful and very…

Hannah was extremely helpful and very funny, made me feel completely at ease!! She should get a promotion!!

June 6, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

What fantastic feedback, Jack! It’s great to hear Hannah provided clear explanations and supported you every step of the way. 🌟 -Veronica

Rated 5 out of 5 stars

Highly recommend! Speak to Hannah if you can!

Hannah was super knowledgeable and extremely helpful! Sorted everything out quickly and with a lovely smile!

June 6, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Sara, thank you for sharing your experience! We’re delighted to hear that Hannah was so welcoming and helpful during your visit to our store. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Great experience with Hannah

Great experience with Hannah! Was so simple to upgrade today!

June 6, 2026
Unprompted review
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Reply from Three UK - 3Store Taunton

Hi, Lou! We’re really glad to hear Hannah made your upgrade feel quick and effortless. It’s great to know her clear guidance and friendly approach left you with such a positive experience. 😇 -Prabhjeet

Rated 5 out of 5 stars

Darren & Hannah

Darren & Hannah were extremely nice and wonderful.

May 30, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there. Thank you so much for taking the time to share this, as it is fantastic to hear that Darren and Hannah provided such wonderful and helpful support during your interaction. -Shivam

Rated 5 out of 5 stars
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Sara. Thank you so much for taking the time to share this, as it is fantastic to hear that Hannah provided such brilliant, knowledgeable, and friendly support to make the whole process completely straightforward and enjoyable for you. -Shivam

Rated 5 out of 5 stars

Hannah at the Taunton branch

Hannah at the Taunton branch,
Was very helpful and committed into sorting out upgrades and cancelling very swiftly. I've seen Hannah last year in store and she was just the same.

May 23, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Sweet, Luke! We’re so happy to hear that you had a wonderful experience with Hannah. Thank you for the review! -Kashish

Rated 5 out of 5 stars

I was having trouble with accessing the…

I was having trouble with accessing the app and not having any joy with the automated systems. Kai in the Taunton store was fantastically helpful, nothing was too much trouble and when I went back 2 days later he ever remembered my name. He's the best thing about my 3 experience so far!

May 19, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Justine, we’re thrilled to hear how brilliantly Kai supported you at the Taunton branch. When you faced issues getting into the app, he still made your visit feel personal and memorable. We truly appreciate you sharing this experience 😊 -Maryalex

Rated 5 out of 5 stars

Great store visit

Hannah was super helpful and made the whole process seamless!

May 19, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Paige, it’s great to hear Hannah was so supportive and made the whole process feel smooth from start to finish. -Shivam

Rated 5 out of 5 stars

Darren was absolutely fantastic

Darren was absolutely fantastic - we only popped in on the off chance and have come out with a tablet, a new phone and cheaper contracts. Brandon and Darren were very knowledgeable and made the whole visit really great. THANK YOU GUYS

May 16, 2026
Unprompted review
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Reply from Three UK - 3Store Taunton

Love this, Marianne! 😄 Darren and Brandon made your visit a great one, new phone, new tablet and better deals. Doesn’t get much better than that. Thank you for the amazing shout‑out! 💗 -Ayesha

Rated 5 out of 5 stars

I had such a great experience with…

I had such a great experience with Hannah at Three while sorting my SIM only upgrade. She was really friendly, helpful and made the whole process quick and easy. She took the time to explain everything clearly and helped me find the best option for what I needed without any pressure at all.

Amazing customer service from start to finish — thank you Hannah!

May 9, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Beth, thank you for sharing this wonderful feedback. We’re delighted to hear Hannah provided clear, supportive guidance and made your SIM only upgrade a smooth experience every step of the way. -Samad

Rated 5 out of 5 stars

I currently been to Exeter Vodafone and…

I currently been to Exeter Vodafone and they weren’t very helpful, come to three in Taunton and Hannah was fabulous looked at all the options to upgrade my phone and got the best deal! I would defo recommend coming here all the staff is friendly and was greeted by a nice member of staff and very quickly.

May 9, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Anne, we’re delighted that Hannah and our Taunton team provided such a fabulous experience. It’s great to hear you found the best deal for your upgrade and felt so welcomed by our friendly staff! -Kishan

Rated 5 out of 5 stars

Darren has been very helpful

Darren has been very helpful. Was able to assist with my issue quickly and efficiently. Will definitely be going for more offers

May 8, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Percy, fantastic to know Darren handled everything so smoothly. His fast and efficient help clearly made a big difference. -Manavata

Rated 5 out of 5 stars

Brandon has been really helpful

Brandon has been really helpful, informative with a friendly and professional manner. Thank you

April 29, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

We appreciate your feedback, Sue. Brandon’s attentive approach reflects the dedication of our team. Wishing you a great day ahead. -Samad

Rated 5 out of 5 stars

Professional and extremely helpful

Professional and extremely helpful - very patient and friendly. I always come to the shop for all my questions and queries and the staff are absolutely brilliant!!

April 28, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there! It is wonderful that you are such a delighted visitor to our store. Our onsite team clearly provides expert and superb guidance during every interaction. -Kishan

Rated 5 out of 5 stars

Good experience.

April 22, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Yay 🚀 Roshni, we are thrilled that you enjoyed such a stellar experience 🌈 -Arvind

Rated 5 out of 5 stars

Welcoming and warm

Welcoming and warm, very knowledgeable and i got what came for.

April 19, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Peter, it’s wonderful to know your visit was positive and handled with care. Thanks for the amazing review! Hope you have a wonderful day 😊 -Neha

Rated 5 out of 5 stars

Hannah was fab!

Hannah was fab!! Thank you so much!

April 18, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thank you for sharing your experience, Mary. We’re so glad Hannah was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet

Rated 5 out of 5 stars

Recommend hannah at THREE TAUTNON

Excellent service when I went in today for my router . Hannah was lovely and very welcoming. Great customer service and support . Definitely recommend

April 17, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

That’s brilliant, Solomon 🎯 Hannah is a total star for providing such sharp expertise with your equipment. We’re thrilled you enjoyed such a top-tier experience and truly appreciate you spreading the word 💙 -Arvind

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