Three UK - 3Store Taunton Reviews 

127
TrustScore 5 out of 5

4.9

4 East Stret, TA1 3LQ Taunton, South, GB


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Rated 5 out of 5 stars

Hannah was super helpful and got everything sorted for our holiday. Hannah was full of brilliant information, excellent deals, and put our minds at rest. Thank you Hannah and Taunton Three!

Company replied

Rated 5 out of 5 stars

Brandon was an excellent sales rep. He explained everything i needed for.my new contract and he was very helpful in helping me select a new phone for myself and my son. And he remembered me when i cam... See more

Company replied

Rated 5 out of 5 stars

I’ve never understood phones very well. Especially when it came to SIM’s and contracts and whatnot. But when I went into the Taunton branch today. All the staff that I asked for help were very helpf... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Taunton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 East Stret, TA1 3LQ, Taunton, South, United Kingdom

  • 01823352361

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

Welcoming and warm

Welcoming and warm, very knowledgeable and i got what came for.

April 19, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Peter, it’s wonderful to know your visit was positive and handled with care. Thanks for the amazing review! Hope you have a wonderful day 😊 -Neha

Rated 5 out of 5 stars

Hannah was fab!

Hannah was fab!! Thank you so much!

April 18, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thank you for sharing your experience, Mary. We’re so glad Hannah was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet

Rated 5 out of 5 stars

Recommend hannah at THREE TAUTNON

Excellent service when I went in today for my router . Hannah was lovely and very welcoming. Great customer service and support . Definitely recommend

April 17, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

That’s brilliant, Solomon 🎯 Hannah is a total star for providing such sharp expertise with your equipment. We’re thrilled you enjoyed such a top-tier experience and truly appreciate you spreading the word 💙 -Arvind

Rated 5 out of 5 stars

Excellent customer service

Hannah’s customer service was impeccable and she was very polite, responsive and helpful.

April 16, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Love this, Bello! Hannah always brings kindness and patience to every interaction, and it’s great to hear you felt that. 🌺⭐ -Ayesha

Rated 5 out of 5 stars

Brandon in the Taunton store so helpful…

Brandon in the Taunton store so helpful knowledgeable listen to what i would like and needed . Was honest with the capability of the phones and tailored the phoe that best fitted me needs. Very happy.

April 16, 2026
Unprompted review
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Reply from Three UK - 3Store Taunton

We love hearing this, Mark! Brandon’s all about listening and getting things right for each person. Great to know you walked away happy. ☺️ -Ayesha

Rated 5 out of 5 stars

The best service from Kai

The best service from Kai, a very nice young man who is one hundred percent in his place!!!

April 11, 2026
Unprompted review
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Reply from Three UK - 3Store Taunton

We’re thrilled to hear this! 🌼 Kai will be delighted to know he made your experience shine. Thank you for sharing, it truly means a lot to us, Jana! 🥰 -Kashish

Rated 5 out of 5 stars

Hannah was very friendly and helpful

Hannah was very friendly and helpful. She could sell ice to an Eskimo!

April 10, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hannah is absolutely amazing, Morgan! 🌟💯 We can’t wait to see you again soon, good customer service vibes only! ✨🙌” -Kashish

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Brandon was very friendly and gave great advice and support when changing networks

April 6, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Paige, we’re thrilled that Brandon delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha

Rated 5 out of 5 stars

Kai - support

Kai - absolutely a star
Thank you for a swift service

April 4, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey there, you’ve just made our day! 🎉 We’re glad to hear your experience with Kai was excellent, and your feedback truly means a lot to us. -Neha

Rated 5 out of 5 stars

Caleb and Charlotte were really helpful…

Caleb and Charlotte were really helpful people and they took there time to listen to us

March 30, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

That’s wonderful to hear, Miss Hawkins 💫 We’re delighted that Caleb and Charlotte made such a lasting impression with their care and support. Here’s to many great moments ahead ❤️ -Arvind

Rated 5 out of 5 stars

Hannah was a star !

Hannah was a star !! ✨ Amazing customer service 10/10😄

March 27, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Oh wow, Alisha! That’s what we call fantastic service and support. We’re so happy to hear that Hannah worked her magic, and your 10/10 truly means a lot ☺️. -Neha

Rated 5 out of 5 stars

Was very informative

Was very informative! . Very chatty and helpful. Couldn't of had a better experience

March 25, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

It makes us so happy to know you’re smiling, Mica! Thank you for recognizing Was’s efficiency, it means so much. We loved having the chance to serve you! -Ashifa

Rated 5 out of 5 stars

Very effective & professional.

Very effective & professional.
Hannah was fantastic.

March 24, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks for this lovely 5⭐ review, Glyn! A huge shoutout to Hannah for being so helpful. Hope you have a wonderful day. -Ayesha

Rated 5 out of 5 stars

Caleb and Hannah accommodating and…

Caleb and Hannah accommodating and approachable.

March 21, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Marianne, it’s great to hear that you had such a positive experience with the team. We really pride ourselves on offering a friendly, stress-free environment, so we're glad Caleb and Hannah made you feel right at home. -Kishan

Rated 5 out of 5 stars

Had a great chat with employee Caleb…

Had a great chat with employee Caleb was very descriptive and gave in-depth explanation to the agreement plan that helped me decide the choices in the list of options presented to me.

March 18, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Oliver, we’re delighted Caleb delivered attentive, expert care, set out your plan options with clarity, and made the decision easy. -Kishan

Rated 5 out of 5 stars

darren charlotte and hannah were…

darren charlotte and hannah were amazing. thank you very much for your help ! x

March 16, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Alicia, thanks for sharing your experience. Great to hear Darren, Charlotte and Hannah looked after you and made the experience seamless. -Kishan

Rated 5 out of 5 stars

Very helpful and saved money

Very helpful and saved money. Thanks Hannah.

March 16, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks so much, Toby! 🎉 We’re delighted that Hannah was able to assist you in exactly the way you needed. Wishing you a wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

Hannah was very helpful and sorted my…

Hannah was very helpful and sorted my phone for me no problem.

March 12, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

From problem to perfectly sorted phone. Hannah made it happen with care and precision. So glad she could make your experience smooth and stress-free, Kirstin! -Ashifa

Rated 5 out of 5 stars

Very helpful

Very helpful, explaining the contract and helping get a better deal - Member of Staff Caleb

March 11, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Helping you make confident choices while scoring a better deal is our favorite kind of win, Tyler. Thanks for sharing the love! -Ashifa

Rated 5 out of 5 stars

Brandon from Taunton was extremely…

Brandon from Taunton was extremely helpful

March 5, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Amazing! It's great to hear that Brandon made such a positive impact. Moments like this brighten our day. -Afaq

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