Three UK - 3Store Taunton Reviews 

127
TrustScore 5 out of 5

4.9

4 East Stret, TA1 3LQ Taunton, South, GB


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Rated 5 out of 5 stars

Hannah was super helpful and got everything sorted for our holiday. Hannah was full of brilliant information, excellent deals, and put our minds at rest. Thank you Hannah and Taunton Three!

Company replied

Rated 5 out of 5 stars

Brandon was an excellent sales rep. He explained everything i needed for.my new contract and he was very helpful in helping me select a new phone for myself and my son. And he remembered me when i cam... See more

Company replied

Rated 5 out of 5 stars

I’ve never understood phones very well. Especially when it came to SIM’s and contracts and whatnot. But when I went into the Taunton branch today. All the staff that I asked for help were very helpf... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Taunton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 East Stret, TA1 3LQ, Taunton, South, United Kingdom

  • 01823352361

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

I am happy with service and Mr.Darren…

I am happy with service and Mr.Darren is very gud thank u for your service and I am happy with Three

January 7, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

That’s amazing, Usha! We really love hearing this from our customers. Thank you so much for the 5⭐ review. Wishing you a wonderful day! 😊 -Ayesha

Rated 5 out of 5 stars

Caitlin

Caitlin was very friendly and knowledgeable

January 5, 2026
Unprompted review
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Reply from Three UK - 3Store Taunton

Hey David, that’s impressive! We’re so glad to Caitlin helped you have such a positive experience. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

HANNA WAS VERY HELPFULL ,A GREAT PERSON…

HANNA WAS VERY HELPFULL ,A GREAT PERSON TO HAVE ON YOUR TEAM THANKYOU

January 5, 2026
Unprompted review
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Reply from Three UK - 3Store Taunton

Hello William! 🎉 It is fantastic to know that Hanna provided such brilliant support. We agree that having someone so dedicated on the team makes all the difference! We’re glad you were looked after so well. Thank you for sharing your 5 ⭐ rating! -Kishan

Rated 5 out of 5 stars

Hannah was extremely helpful and…

Hannah was extremely helpful and friendly and knowledgeable thank you

January 2, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Friendly help and advice,sorted out our…

Friendly help and advice,sorted out our new contracts nice and quick.

January 2, 2026
Unprompted review
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Reply from Three UK - 3Store Taunton

Hey Jim, that’s awesome! We’re so glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Brandon was extremely helpful and gave…

Brandon was extremely helpful and gave me alot of helpful advice.

January 2, 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Dave! Brandon really nailed it! We’re over the moon to know he made everything easier for you. Thanks for letting us know how amazing he was. We can’t wait to welcome you back soon! ☺️ -Kashish

Rated 5 out of 5 stars

Thanks to Caleb I managed to save…

Thanks to Caleb I managed to save several pounds on my monthly costs. Friendly staff and knowledgeable.

December 20, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

I was on time constraint and I was…

I was on time constraint and I was dealt with quickly and efficiently by Caleb.

December 11, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Absolutely fabulous! We’re glad Caleb was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Thank you Taunton store!

Hannah in the Taunton store was incredibly helpful along with the rest of the team. Thanks for all your help in solving my frustrating problems!

December 5, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Thanks for the 5* review! We appreciate your feedback -Maxine

Rated 5 out of 5 stars

Hannah is very helpful would recommend…

Hannah is very helpful would recommend her service 100%

December 2, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Very helpful and polite

Very helpful and polite

December 2, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Gordon, we're so happy to see you had this experience, this is what we want for all of our customers! We'll pass your feedback on. -John

Rated 5 out of 5 stars

Great service

Great service, everything was explained and sorted for us.

November 29, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Hannah was amazing and extremely…

Hannah was amazing and extremely helpful along with her assistant manager Darren, highly recommend either of them both very welcoming:)

November 28, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Hi Samantha, this is what we love hearing from our customers! We're so happy to hear the support you got from Hannah and Darren, we'll get this passed on! -John

Rated 5 out of 5 stars

As usual Brandon has taken care of…

As usual Brandon has taken care of everything and i feel that he really ‘heard’ me. Keep it up!!

November 27, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

We're so pleased to hear you felt understood, that Brandon did a great job communicating with you :) Thank you, Lisa, that means a lot -Scott

Rated 5 out of 5 stars

Fabulous service

Staff really helpful, it’s always the same everytime i come into store. The manager is always professional but super friendly, the staff are knowledgeable and I know if I’m stuck at any point I can come back in to ask!

November 22, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

What fantastic service from Darren &…

What fantastic service from Darren & Brandon went in with a problem came up with the solution…wish I’d done it sooner just speaking to experts who don’t give you the hard sell an absolute pleasure thanks guys

November 22, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Caleb is awesome

Caleb has sorted my family out two years running - he’s fab

November 22, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Best store with the best staff!

We came in to sort out 3 phones/sims for new contracts. All the staff were amazing, especially Hannah and Darren. From the entering we were greeted by Darren (who has helped us before on our last contract) and he got Hannah to help us with purchasing a new phone and sorting out new sim only contracts. They were all extremely friendly, chatty and just all round lovely people. Makes being a three customer worth it! Complete credit to your store and company.

November 22, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Excellent customer services

Excellent customer services at Taunton from Darren and Caitlin when we wanted to purchase a business SIM. Thank you for all your help.

November 17, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Caz, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

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