Two lovely friendly people serving my son and I today! Kai and Caitlin absolutely fab,informative and super patient with my feral toddler. Thank you both!
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Went into store told the guys there what I wanted. What I wanted to achieve and they was more than supportive finding the right deal for me. The assistant manager and I believe the store manager were... See more
Company replied
After being scammed and feeling an absolute idiot, I went to the store to sort things out. Caitlin was amazing and put my mind at rest, detailing what to do to rectify the results of my scamming and a... See more
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Very helpful
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Company details
About Three UK - 3Store Taunton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
4 East Stret, TA1 3LQ, Taunton, South, United Kingdom
- 01823352361
4.9
Excellent
146 reviews
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Review
Clear info plus easy to talk to Hannah and brad very helpful
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Hi Craig, thanks for reaching out. It’s wonderful that Hannah and Brad provided such a simplified experience and were a pleasure to speak with during your interaction. -Kishan
Reply from Three UK - 3Store Taunton
Hi Steven. It’s wonderful to know that you felt treated with politeness, respect, and genuine support those values are at the heart of how we want every customer to feel. ☺️ -Prabhjeet
Caitlin and Adrian were both welcoming…
Caitlin and Adrian were both welcoming professional knowledgeable and very helpful .
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Amazing, Kay. It’s fantastic to hear that Caitin and Adrian created an experience that felt both attentive and insightful. Your feedback truly brightened our day. ☺️ -Prabhjeet
Hannah was so helpful and made our…
Hannah was so helpful and made our experience enjoyable.
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Hi Kelly, we’re delighted to hear your visit was such a pleasure. Hannah’s warm approach and outstanding guidance clearly made your time with us truly memorable 🌟 -Manavata
Hannah was a great help in store!
Hannah was a great help in store!
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Thank you for the great review, Sasha. We are delighted that Hannah provided excellent service in store. 😇 -Prabhjeet
Caitlin was excellent at explaining…
Caitlin was excellent at explaining everything in store, I asked her to quote me for a contract I had priced up in other stores in the area, she managed to beat every price, and threw in some extras too. Very good service, really recommend!
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Thanks so much, Daniel, for leaving this wonderful feedback. We’re thrilled to hear Caitlin gave you such clear guidance and went above and beyond to secure the best deal with added extras. It’s great to know her support made your visit worthwhile, and we truly appreciate your recommendation. 🥰 -Prabhjeet
Excellent service by Hannah
Excellent service by Hannah. Sorted my phone contracts and extras.
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Boom! That’s what we love to hear, David. Hannah nailed it, and we’re so glad everything’s sorted out beautifully for you! 🎉✨ -Veronica
Had such a speedy experience changing…
Had such a speedy experience changing our wifi , the team was super helpful and made the experience super stress free..
Shout out to Hannah and Brandon!! xo
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Love this, Willow! ✨ Your energy shines through, and we’re over the moon knowing Hannah and Brandon made everything feel effortless. Speedy switch ups with smiles are exactly what we aim for. Sending you extra positivity and good vibes today! 🌈 -Kashish
Hannah was extremely friendly
Hannah was extremely friendly, knowledgeable and helpful. Recommend three Taunton to anyone after a mobile phone
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Hello Jay, we’re delighted Hannah made your visit to our Taunton store so welcoming and informative. Your recommendation means a lot and we value your feedback. -Suhaas
Had issues originally with my order but…
Had issues originally with my order but Brandon sorted this all for me and was a huge help
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Fantastic stuff, Josie! We’re so glad to hear that Brandon gave you such great support. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
So helpful
Brandon was amazing, help me get the best phone for me and was super helpful setting up my phone
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Hi Ros, wonderful to hear Brandon delivered exceptional guidance, ensured a flawless setup, and left you feeling confident with your new device 😊 -Manavata
I was pleased to meet Hannah and she…
I was pleased to meet Hannah and she helped me with all of my problems. I will be coming back to see her!
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Hello there, thank you for your 5 ⭐ feedback. We’re delighted Hannah supported you so well and we look forward to welcoming you back again soon. -Suhaas
Super helpful
Came in to upgrade my phone. Caleb was really helpful. Caleb explained all the tech lingo in a way I'd understand when asked. Caleb didn't mind that the baby was handing him toys during the upgrade. Great guy.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Hi Beth, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Caleb. We truly appreciate your feedback. 😊 -Neha
Excellent customer service from …
Excellent customer service from Brandon, Caleb and Caitlin. Listened to and provided amazing advice as well as meeting all my needs.
10/10
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Thank you for this brilliant feedback, Josh! Brandon, Caleb, and Caitlin will be so pleased to know their advice and support hit the mark. 🌟 -Veronica
Absolutely amazing customer service…
Absolutely amazing customer service from Hannah, brilliant from start to finish, swapped everything from my old phone to my new phone A******
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Thanks for sharing this, Lisa 😊 Great to hear Hannah handled the transfer and set‑up so smoothly. Wishing you all the best moving forward 💙 -Arvind
Brandon was so helpful he helped me pay…
Brandon was so helpful he helped me pay my bill and gave me a good offer on my wifi.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Wow, Olerilwe, your words light up our day! 🎉 Brandon went above and beyond to make things simple and ensure you walked away with the best choice. Here’s to creating more shining moments together! 🌟 -Ashifa
Caitlin was fantastic
Caitlin was fantastic! Explored all options and found the best one for me. She explained everything thoroughly and made sure I wasn’t overpaying for anything I shouldn’t be.
Thank you☺️
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Your phenomenal 5 ⭐ review, Libby, has filled us with joy! We're thrilled that Caitlin delivered an exceptional experience and ensured you received a fantastic deal. We’re always happy to help 😄 -Afaq
Caleb helped loads!
Easily answered the questions I needed answers to. Helped upgrade my phone simply. Caleb was very understanding to my slowness and made everything an easy transition.
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Hey Summer! Your glowing 5 ⭐ really shines. We’re delighted to hear that Caleb made everything feel effortless for you. Hope you have a wonderful day 😊 -Manavata
First Three experience
When I went in today Hannah and Darren went above and beyond to help me try and set up a new contract. We had a few issues at first, but they kept trying and never gave up until we resolved the problems. They were efficient, kind, polite, funny, and kept apologising for the delays, even though it wasn't their fault! Couldn't have asked for better customer service, or better deals. Highly recommend Three!
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
Thanks for your 5 ⭐ review, Jasmine, and it's lovely to hear that you enjoyed great customer service from Hannah and Darren during your store visit. We're pleased that this experience left a lasting impression on you, and appreciate you taking the time to share this with us 🎊. -Michael
I am happy with service and Mr.Darren…
I am happy with service and Mr.Darren is very gud thank u for your service and I am happy with Three
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Taunton
That’s amazing, Usha! We really love hearing this from our customers. Thank you so much for the 5⭐ review. Wishing you a wonderful day! 😊 -Ayesha
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