Three UK - 3Store Taunton Reviews 

127
TrustScore 5 out of 5

4.9

4 East Stret, TA1 3LQ Taunton, South, GB


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Rated 5 out of 5 stars

Hannah was super helpful and got everything sorted for our holiday. Hannah was full of brilliant information, excellent deals, and put our minds at rest. Thank you Hannah and Taunton Three!

Company replied

Rated 5 out of 5 stars

Brandon was an excellent sales rep. He explained everything i needed for.my new contract and he was very helpful in helping me select a new phone for myself and my son. And he remembered me when i cam... See more

Company replied

Rated 5 out of 5 stars

I’ve never understood phones very well. Especially when it came to SIM’s and contracts and whatnot. But when I went into the Taunton branch today. All the staff that I asked for help were very helpf... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Taunton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 East Stret, TA1 3LQ, Taunton, South, United Kingdom

  • 01823352361

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Adrian was amazing and very patient

Adrian was amazing and very patient. Spent loads of time helping and very friendly and helpful

November 14, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks for this fantastic 5⭐ review, Gemma. We really do love to hear this! Well done Adrian 👏 -Jade

Rated 5 out of 5 stars

Caitlin was really helpful

Caitlin was really helpful. Helped me to find the right phone and deal for me and explained everything. Helped to transfer everything over to new phone as i struggle with this.happy with new phone. Well done again 3. Happy customer

November 10, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks for this amazing 5⭐ review, Tracey. We really do appreciate you taking the time to send this over! Great work Caitlin 🎉 -Jade

Rated 5 out of 5 stars

Dealt with Caleb before was brilliant…

Dealt with Caleb before was brilliant both time came in to store sorted out everything I needed both times top chap

November 9, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Hannah was fun to be as customer

Hannah was fun to be as customer. And she was excellent

November 8, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Staff is very good and polite

Staff is very good and polite. They are very professional. Darren did a good job with our sim and wifi issue.

November 8, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Able to speak to an adviser in person &…

Able to speak to an adviser in person & in a store rather than on a telephone. The adviser was able to sort out the problem I had with my phone in a most professional manner. I would have no hesitation in recommending this store to others.

November 5, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

He was brilliant

Brandon Helped me with my plan a a told me when it’s was up.

November 7, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Well done Brandon 🎉 -Jade

Rated 5 out of 5 stars

Brandon was perfect

Brandon was perfect, I came in needed help with my e sim and helped me and put me on a better plan.

November 7, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

That's awesome, Kim. We're pleased Brandon arranged a new phone for you, that's very exciting :) -Scott

Rated 5 out of 5 stars

Amazing staff Hannah dealt with me and…

Amazing staff Hannah dealt with me and made it fun and unique

November 6, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks for this fantastic 5⭐ review, Lesley. We really do appreciate you taking the time to send this over! Great work Hannah 🎉 -Jade

Rated 5 out of 5 stars

Hannah from three in Taunton was so…

Hannah from three in Taunton was so helpful and the whole process on renewing our contract was simple and she was friendly and professional.

November 4, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks for this fantastic 5⭐ review, David & Louise. We really do appreciate you taking the time to send this over! Great work Hannah 🎉 -Jade

Rated 5 out of 5 stars

Hannah was fantastic

Hannah was fantastic! She was so kind and helpful. All our problems were solved with a big smile! She even offered us drinks (water) to calm me down. I had problems with my data allowance and she rectified the issue. She was indeed, VERY PROFESSIONAL.

November 4, 2025
Unprompted review
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Reply from Three UK - 3Store Taunton

Hello Carol, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Darren and Brandon were great they…

Darren and Brandon were great they helped me set up my phone and explained everything nicely.

November 3, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks for this amazing 5⭐ review, Barbara. We really do appreciate you taking the time to send this over! Great work Darren and Brandon 🎉 -Jade

Rated 5 out of 5 stars

Brandon was amazing he helped me…

Brandon was amazing he helped me transferer my phone and was great.

November 3, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hello Carmen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Excellent Service

Friendly staff, Brandon was very helpful and made to switch to 3 very simple for me

November 3, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks for your feedback, Peter, and it's lovely to hear that you enjoyed great customer service from Brandon during your switch. We're delighted to have you with us. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Excellent

Excellent
very happy

November 2, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 4 out of 5 stars

Very helpful

Very helpful

November 2, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Great service from Caitlin

Great service from Caitlin. Looked into all options and gave impartial advice which secured my business

November 1, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Really helpful and friendly staff that…

Really helpful and friendly staff that have great knowledge and helped get the best phone and deal for me. Highly recommend

November 1, 2025
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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