Three UK - 3Store Watford Reviews 114

TrustScore 5 out of 5

4.9

36 The Harlequin Centre, WD17 2TE Watford, London, GB


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Rated 5 out of 5 stars

Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, let us know of several options to cut combined bills and make the experience easier and smoother to make the changes. Would highly recommend! Good service by sons haven’t had such a... See more

Company replied

Rated 5 out of 5 stars

SONA - was absolutely amazing - super professional - I came in quite anxious due to a personal situation and she helped me so much and I left with a new phone & smiling! The ladies in the sto... See more

Company replied

Rated 5 out of 5 stars

Most helpfuladvisor. Considered my needs and tried to satisfy them. Due to your pleasant and attentive staff i will continue to attend here. This is the fouth mobile purchased from this store. Please... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Watford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom

  • 01923225398

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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Rated 5 out of 5 stars

great service zee keep it up

great service zee keep it up. amazing sale person.

May 20, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hey Mark, we really appreciate your top rating. We’re thrilled to hear that Zee delivered outstanding support. Have a lovely day 😊 -Maryalex

Rated 5 out of 5 stars

Easy transaction

The guy who served me was very knowledgeable friendly and professional. Like talking to a friend

May 18, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Really grateful for your feedback, Mr. Johnson. It’s great to hear our team member made your visit feel comfortable and easy. We’re glad the experience felt like chatting with someone you trust. -Manavata

Rated 5 out of 5 stars

Luis was very helpful

Luis was very helpful, knowledgable and a pleasure to deal with.

May 17, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hey Amanda, this is wonderful! So glad Luis could guide you through the whole process with such great communication and care. 😃 -Ayesha

Rated 5 out of 5 stars

Sona at the Watford store was lovely…

Sona at the Watford store was lovely and very helpful. I was unsure with what phone to go for but she put me at ease. Super helpful and professional.

May 10, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hi Ash, thanks for your lovely feedback! We're pleased Sona made things easier for you and helped you feel confident in your choice. -Suhaas

Rated 5 out of 5 stars

Great service

Zee was very helpful. He took the time to explain everything and get the best possible deal for me! Thank you

May 8, 2026
Unprompted review
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Reply from Three UK - 3Store Watford

Fantastic to know you had such a solid experience. Zee’s patience and attention made the whole process feel easy. -Manavata

Rated 5 out of 5 stars

Zee excellent and really…

Zee excellent and really knowledgeable... excellent service

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Watford

Thank you for the great feedback, Marlyn! It’s wonderful to know that Zee looked after you so well. 😊 -Neha

Rated 5 out of 5 stars

I walked in to three customer shop…

I walked in to three customer shop today in Watford where am employer named zee served me and helped get me a new contract today, he was so lovely and I would definitely recommend him to anyone visiting the store in Watford!!

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Watford

That's brilliant, Mariama! We're super happy to hear that Zee gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish

Rated 5 out of 5 stars

Sona was very helpful provided ne with…

Sona was very helpful provided ne with the best solution helped me throughout my journey and very happy with the service definitely coming again to Watford three thank you sona for making my day good

May 4, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Woohoo! 🎉 Amazing, Mohammed! Great to know that Sona was super helpful to you, thank you so much for trusting and choosing us. We're always happy to help 😊 -Ayesha

Rated 5 out of 5 stars

Sona & Noor

Good service and customer experience

May 1, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hi, Keith! We're happy to hear that you had a great experience with us. Thank you so much for your kind words, we truly appreciate your feedback! 😊 -Ayesha

Rated 5 out of 5 stars

Luís was very helpful and very kind in…

Luís was very helpful and very kind in helping me and my wife find the best plans for us.

May 1, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Thanks for sharing this, Yago. Luís will be so pleased to know his kindness and expertise made such a strong impression on you and your wife. -Manavata

Rated 5 out of 5 stars

Was served by Zee he was very…

Was served by Zee he was very professional and friend he went all out to help me with my purchase… he has so mush knowledge promote him.

April 28, 2026
Unprompted review
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Reply from Three UK - 3Store Watford

That’s impressive 🌟 Sonia, We’re delighted that Zee brought such sharp knowledge and steady guidance to help you make your purchase, going the extra mile every step of the way. Your words mean a lot ❤️ -Arvind

Rated 5 out of 5 stars

Rahiya was very helpful and greatful…

Rahiya was very helpful and greatful for all of her help today

April 25, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hi Carl, we're glad to hear Rahiya was so helpful and that you're happy with the support you received today. -Kishan

Rated 5 out of 5 stars

Sona good service

I visited three this morning, where I met a sona; she is very friendly and wonderfull through out the process. I recommend three.

April 23, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Thanks for sharing this, Bala! We’re really happy to hear Sona made your visit such a positive experience. Your recommendation truly means a lot to us 😊 -Samad

Rated 5 out of 5 stars

Everytime i come to watford luis os…

Everytime i come to watford luis os very helpfull assiting me with my needs and always happy to help.

April 21, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hi Pedro. It is brilliant that your store visits are always so seamless. Luis is a total legend for being so friendly and helpful whenever you visit. -Kishan

Rated 5 out of 5 stars

Luís was really helpful with my…

Luís was really helpful with my application for a new device. Making sure I am fully covered if anything bad happens and the correct package for me.

April 21, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Thank you for sharing your experience luiz! We’re glad Luís helped you choose the right package and made sure you were fully protected. 🌟 -Veronica

Rated 5 out of 5 stars

Sona & Noor so helpful

Sona & Noor so helpful, best customer service ever. Would recommend to anyone 🤗🤗🤗

April 17, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hi Monica! It is brilliant that Sona and Noor provided such wonderful support, as you received the finest assistance possible. We appreciate you encouraging others to join our network! ✨🌟 -Kishan

Rated 5 out of 5 stars

Set up

Thanks for the help ... Setting up the phone... Zee & luis are amazing and every helpful.

April 16, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

🎉 Epic vibes today, Sally! We’re thrilled you felt supported every step of the way with Zee and Luis. Thanks for sharing your joy with us, it means so much to us! 🌟🙌 -Kashish

Rated 5 out of 5 stars

Zee had fantastic knowledge and…

Zee had fantastic knowledge and advice,I told him what I required and he provided the answer. Fantastic

April 15, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Thank you for sharing your feedback, Peter! We’re glad to hear that Zee provided clear guidance and made everything straightforward for you. -Afaq

Rated 5 out of 5 stars

Good customer service

Sona was our customer adviser. She was so lovely and friendly. She answered all our questions and had so much patience with us. She really good customer adviser.

April 15, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Thank you for sharing your experience, Yamu! We’re so pleased to hear that Sona offered such supportive guidance and made your visit feel comfortable. -Afaq

Rated 5 out of 5 stars

Very friendly and great service by Zee…

Very friendly and great service by Zee at th Watford shopping Center 3 store

April 15, 2026
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hi, great to know Zee’s support at the Watford Shopping Centre made such a difference 🌟. Your kind words highlight the positive impact of their work 🙌. -Shivam

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