Rahiya was absolutely amazing and super helpful with help setting up my phone and getting a new SIM for my daughter. She was extremely patient and looked after so well. Her customer service skills wer... See more
Company replied
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I went to the Watford store, and was assisted by Kola. He was excellent, and has helped me get to a more affordable plan. What really stood out to me was his manner with me. Very warm, helpful and lig... See more
Company replied
Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more
Company replied
SONA - was absolutely amazing - super professional - I came in quite anxious due to a personal situation and she helped me so much and I left with a new phone & smiling! The ladies in the sto... See more
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Company details
About Three UK - 3Store Watford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom
- 01923225398
4.9
Excellent
163 reviews
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Reply from Three UK - 3Store Watford
Thanks for this lovely 5⭐ review, Saivivek! We absolutely love hearing this. A huge shoutout to our staff for being so helpful. Hope you have a wonderful day 😊 -Three Social Media Team
Reply from Three UK - 3Store Watford
That's impressive, Meghana 🎯 Our team's attentive approach clearly made everything fall into place beautifully 🌟
- Three Social Media Team
Good customer service .
Good customer service .. proper detail explanation 😍
October 2, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Saisurya, love hearing this. It's wonderful to know you received clear explanations and customer service that truly stood out. Thank you for sharing your kind feedback.
Three Social Media Team
Amazing service from the 3 store in the…
Amazing service from the 3 store in the Harlequin Watford, Sona was great for both advice and processing our order we shall be back, thank you!
September 12, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hey Gaelle, you've just made our day ✨ It's wonderful to hear Sona's advice and support helped make everything so easy while getting your order sorted. We can't wait to welcome you back again 💙
Three Social Media Team
I went to the Watford store
I went to the Watford store, and was assisted by Kola. He was excellent, and has helped me get to a more affordable plan. What really stood out to me was his manner with me. Very warm, helpful and light hearted. Excellent customer service.
September 12, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Craig, thank you for your fantastic 5⭐ review. We're delighted to hear that Kola at the Watford store delivered exceptional assistance with a warm approach and helped you secure an ideal plan that fits you perfectly, ensuring a positive experience for you from start to finish.
-Three Social Media Team
Noor was extremely helpful
Noor was really helpful. Got a really good deal and helped transfer my number over! super happy :)
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for your fantastic feedback, Haroon! It's wonderful to know Noor provided such great support and got everything sorted for you. 🌟 — Three Social Media Team
Noor is excellent and wonderful
Noor is excellent and wonderful! She helped us with many questions and did everything really fast. We are very grateful for her work. Perfect job!
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Karen, thank you for your review. It's wonderful to know Noor made everything so straightforward and provided the support you needed. We appreciate you taking the time to share your feedback. 💜
Three Social Media Team
Noor was brilliant
Noor was brilliant. She gave me an amazing deal and helped me with all my questions. Really grateful! Will definitely come again
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Tracy, thank you for making our day with this review! 🌟 We love hearing that our customers are happy, and we are absolutely thrilled that Noor guided you to a fantastic deal while clarifying everything so perfectly. 🥰 – Three Social Media Team
Rahiya was absolutely amazing and super…
Rahiya was absolutely amazing and super helpful with help setting up my phone and getting a new SIM for my daughter. She was extremely patient and looked after so well. Her customer service skills were excellent and I’m so glad she helped us out today in the store.
September 4, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hello Gina, we’re delighted Rahiya could make your visit easy and provide such helpful service to you and your daughter. Thank you for your kind words. - Three Social Media Team
Great experience very helpful
Great experience very helpful, Zee was really friendly.
September 3, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hey Mitesh, thanks for the glowing 5 star rating! We're thrilled to hear that Zee helped make your experience easy and enjoyable. 😊-Three Social Media Team
Very pleasant gentleman made experience…
Very pleasant gentleman made experience of changing phone very easy zee… promote him.
September 3, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hello there, we’re glad Zee could make your upgrade simple and convenient. Thank you for sharing your experience. - Three Social Media Team
Kola at the Watford store is friendly
Kola at the Watford store is friendly, efficient and very knowledgeable 👍
August 31, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Ceara! 🎉 Thanks for the top rating! ⭐ We are thrilled to hear that Kola at our Watford store was welcoming, professional, and highly skilled. 😊 – Three Social Media Team
Kola was really helpful
Kola was really helpful in finding a phone for us that fit our needs. He listened to us and advised us well.
August 31, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for your lovely feedback, Tim! We're glad to hear that Kola took the time to understand your requirements and provided expert guidance to help you choose the right device. 😊 — Three Social Media Team
Koła knows his stuff
I always come to the store when Kola is working as he has dealt with me for about 6 years and knows exactly what I need. As a growing family he always knows the answers on questions & deals to suit my family.
MS
August 27, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hey Michele, we're glad to hear Kola has continued to provide you with support over the years and understands what works best for your family's needs. Thank you for the feedback. 😊💚
-Three Social Media Team.
good service watfodd
sona she was very helpful and amazing service she did provide to me, 100% recommend Three
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Sergiu. Thank you for the 100% recommendation and for highlighting the amazing service you received. We are so glad that Sona was incredibly helpful and took such good care of you today.— Three Social Media Team
Amazing customer service,very helpful…
Amazing customer service,very helpful customer advisor Sona
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Sarune, thank you for your kind words. It’s wonderful to know Sona offered clear guidance and support that left you feeling confident.
— Three Social Media Team
Noor was super helpful
Noor was super helpful, gave me a good device plan and made me feel very welcome. Will definitely come again
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for this fantastic 5⭐ review, Qamer! We’re thrilled to hear Noor provided excellent support and helped you find the right offer.-Three Social Media Team
Excellent customer service
Sona is very good staff and helpful chatting very well
August 11, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Wow, Helena! 🎉 It’s wonderful to hear that Sona made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! – Three Social Media Team
Great customer service
Great customer service! Sona was great and very helpful. Would highly recommend
August 10, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Arman, thank you for the review. We're overjoyed that Sona made your experience outstanding. It’s great to know you’d recommend us, and we wish you a fantastic day. 😊 – Three Social Media Team
Kola was so helpful and offered a…
Kola was so helpful and offered a solution to the issue with my phone .
I must say his customer service was exceptional! I would rather travel to see him at that store than go to my local store.
August 10, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Nicola,
We appreciate you taking the time to leave a review. It’s great to hear Kola supported you so well and got things sorted. Your kind words mean a lot to the team.
– Three Social Media Team
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