Rahiya was absolutely amazing and super helpful with help setting up my phone and getting a new SIM for my daughter. She was extremely patient and looked after so well. Her customer service skills wer... See more
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I went to the Watford store, and was assisted by Kola. He was excellent, and has helped me get to a more affordable plan. What really stood out to me was his manner with me. Very warm, helpful and lig... See more
Company replied
Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more
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SONA - was absolutely amazing - super professional - I came in quite anxious due to a personal situation and she helped me so much and I left with a new phone & smiling! The ladies in the sto... See more
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Company details
About Three UK - 3Store Watford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom
- 01923225398
4.9
Excellent
163 reviews
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Zee was fantastic
Zee was fantastic
Very informative and great at his job
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Mobashar. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience and that Zee looked after you so well. -Shivam
Absolutely appaling
Absolutely appaling. Rang throughout the day on a Thursday and not a single staff picked the phone! What were they doing?
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Jo, we're very sorry to hear about your situation. We'd like the chance to understand more about what went wrong and see how we can make things right. You can reach our chat support team via https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. -Prabhjeet
Zee was amazing in sorting out my…
Zee was amazing in sorting out my contract issues what I have been experiencing for over 2 weeks when switching accounts. Highly recommend requesting him when visiting instore
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thanks so much for this, Tayla ⭐
Amazing to hear Zee sorted out your contract issues after two weeks of hassle. He’ll be really happy to know he made such a difference ✨ -Ayesha
Sona was amazing!
Sona was very helpful and patient explaining the process. Gave us a really good deal, exceptional customer service.
⭐️⭐️⭐️⭐️⭐️
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you, Ignácz! We’re delighted to hear that Sona gave you such great service today. Wishing you a wonderful day ahead! ☺️ -Prabhjeet
Zee gave us an amazing experience in…
Zee gave us an amazing experience in Three today. My phone was stolen and he was extremely helpful and attentive. Thank you!
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Geovanna, we are so glad that Zee looked after you so well during such a stressful time. It is wonderful to know his excellent service turned your day around and made getting your phone situation sorted out so simple. -Shivam
Sona was extremely helpful today when…
Sona was extremely helpful today when looking at my existing contract and renewing to a new one and upgrading my phone. I would 100% recommend going to the Watford Three store and speaking to Sona.
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Boom 💥 Lauren. Great to know Sona delivered expert support at Watford, guiding your upgrade and contract refresh smoothly while creating an experience that inspires others to seek her support ✨ -Arvind
Sona watford good service
Sona made my experience very good today thank you so much for such an good informative service! Keep it up sona
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Frank, thanks so much for the lovely feedback! 😊 We’re really glad Sona made your visit such a great experience. We’ll be sure to pass this on to her. ⭐ -Ayesha
Kola explained my options and listened…
Kola explained my options and listened to my preferences and then priced up two options for me to decide between. He was very helpful and allowed me time to think and respond by placing me under no pressure to decide quickly
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Absolutely love hearing this 💫 Helen. Great to know Kola offered clear, expert guidance, presented well‑considered options, and gave you the space to choose with confidence ✨ -Arvind
For about week
For about week, I have been struggling with services from three, several calls and chats with live agents that led nowhere, out of frustration I visited the three store in Watford, met Mrkola, and he assured he he was gonna assist me, he acted professionally and assisted me, surpassing my expectations as I was in doubt of getting the assistance I needed prior to meeting him. I am deeply grateful.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Abayomi. Thank you so much for taking the time to share this, as it is fantastic to hear that Mykola provided such brilliant and professional support to get everything sorted out during your visit to our Watford store. -Shivam
great service zee keep it up
great service zee keep it up. amazing sale person.
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hey Mark, we really appreciate your top rating. We’re thrilled to hear that Zee delivered outstanding support. Have a lovely day 😊 -Maryalex
Easy transaction
The guy who served me was very knowledgeable friendly and professional. Like talking to a friend
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Really grateful for your feedback, Mr. Johnson. It’s great to hear our team member made your visit feel comfortable and easy. We’re glad the experience felt like chatting with someone you trust. -Manavata
Luis was very helpful
Luis was very helpful, knowledgable and a pleasure to deal with.
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hey Amanda, this is wonderful! So glad Luis could guide you through the whole process with such great communication and care. 😃 -Ayesha
Sona at the Watford store was lovely…
Sona at the Watford store was lovely and very helpful. I was unsure with what phone to go for but she put me at ease. Super helpful and professional.
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Ash, thanks for your lovely feedback! We're pleased Sona made things easier for you and helped you feel confident in your choice. -Suhaas
Great service
Zee was very helpful. He took the time to explain everything and get the best possible deal for me! Thank you
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Fantastic to know you had such a solid experience. Zee’s patience and attention made the whole process feel easy. -Manavata
Zee excellent and really…
Zee excellent and really knowledgeable... excellent service
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for the great feedback, Marlyn! It’s wonderful to know that Zee looked after you so well. 😊 -Neha
I walked in to three customer shop…
I walked in to three customer shop today in Watford where am employer named zee served me and helped get me a new contract today, he was so lovely and I would definitely recommend him to anyone visiting the store in Watford!!
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Watford
That's brilliant, Mariama! We're super happy to hear that Zee gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Sona was very helpful provided ne with…
Sona was very helpful provided ne with the best solution helped me throughout my journey and very happy with the service definitely coming again to Watford three thank you sona for making my day good
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Woohoo! 🎉 Amazing, Mohammed! Great to know that Sona was super helpful to you, thank you so much for trusting and choosing us. We're always happy to help 😊 -Ayesha
Reply from Three UK - 3Store Watford
Hi, Keith! We're happy to hear that you had a great experience with us. Thank you so much for your kind words, we truly appreciate your feedback! 😊 -Ayesha
Luís was very helpful and very kind in…
Luís was very helpful and very kind in helping me and my wife find the best plans for us.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for sharing this, Yago. Luís will be so pleased to know his kindness and expertise made such a strong impression on you and your wife. -Manavata
Was served by Zee he was very…
Was served by Zee he was very professional and friend he went all out to help me with my purchase… he has so mush knowledge promote him.
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Watford
That’s impressive 🌟 Sonia, We’re delighted that Zee brought such sharp knowledge and steady guidance to help you make your purchase, going the extra mile every step of the way. Your words mean a lot ❤️ -Arvind
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