Kola and team were exceptional in resolving my issue with x6 numbers - He gave me a lot of his time and never felt like it was too much trouble - he is a credit to your company and I will recommend h... See more
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Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more
Company replied
sona she was very helpful and amazing service she did provide to me, 100% recommend Three
Company replied
Exceptional customer service by Zee. He is helpful, friendly and professional. Always ready and willing to help find a solution for the customer. He's a credit to 3 team. The team members are also fri... See more
Company replied
Company details
About Three UK - 3Store Watford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom
- 01923225398
4.9
Excellent
149 reviews
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Reply from Three UK - 3Store Watford
Thanks for sharing, Ravi! 🎉 Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Reply from Three UK - 3Store Watford
Hi Irma, thanks for taking the time to share this. We’re pleased the team made you feel welcome and well supported. -Kishan
Luis and Lavinia were very helpful…
Luis and Lavinia were very helpful guiding me through the best options for a upgrade and transferring all the information from one phone to another.
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Susan, we’re pleased Luis and Lavinia could guide you through the upgrade choices and assist with moving all your data over. 🤗 -Ayesha
Good experience by Sona
Today visited Watford Three store where I met Sona, who walked me through the plans and all the respective details which helped me understand and take a quick decision.
Thank you Sona for the support.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Watford
We’re glad Sona’s thoughtful support and clarity helped you feel comfortable making the right decision. Your kind words mean a lot, Sahithi. -Suhaas
Have spoken with sona on watford store…
Have spoken with sona on watford store and she explained the offers and benefits to us which helped us to take the decision quickly by choosing the broadband and one sim.
Thank you
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Watford
We appreciate your feedback, Purna. It’s fantastic to know Sona at the Watford store gave such clear explanations that helped you decide quickly and confidently. -Shivam
Very good
Very good. Zee has been very good at giving advice about latest products.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Amazing to hear, Hana! Zee was helpful and guided you well with the newest product information. ✨😊 -Veronica
Reply from Three UK - 3Store Watford
Woohoo! 🎉 Amazing, Agim! Great to know that Sona was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Staff were amazing and helpfull,really…
Staff were amazing and helpfull,really kind persone and patience,help me to buy my new phone.I woud recomend ZEE!%100 recomend it!
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Watford
New phone and happy moments, that's exactly how it should be! We’re delighted that Zee enhanced your experience, Ramona, and secured a deal truly worth recommending. -Ashifa
Zee was so helpful
Zee was so helpful. He was able to answer all our questions and we left feeling confident and content with our purchase
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thanks so much, Holly! Zee will be thrilled to hear this. We love knowing you left feeling confident with your purchase. 😇 -Ayesha
Upgrade
I’m visit last evening to three store regarding some enquiry they explain properly to me then they tell came today morning I’ll short all they do they work good … staff very kind and humble i think name zee nice guy thank you
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Hari, thanks for sharing this. It’s great to hear that Zee and the team looked after you and got your enquiry sorted so quickly. We really appreciate the shout-out for their kind and humble service. -Kishan
Kind and very helpful.
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Fikayo, such a lovely 5⭐ rating! We’re heartened to know this has been your experience with us. Wishing you a bright and joyful day ahead! 😇 -Ayesha
Zee was very helpful
Zee was very helpful, polite and knowledgeable. Excellent service.
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Watford
🌟 Thank you, John, for sharing such kind words! We’re delighted to hear Zee gave you a great experience and provided excellent support. 🙌😊 -Shivam
TJ was super helpful!
TJ was super helpful with picking out what I needed and advised me very well on my next steps. Highly recommend!
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Smart advice combined with lasting joy. We’re delighted that TJ enhanced your experience, Goran, and secured a deal truly worth recommending. -Ashifa
Sona was remarkable and very helpful
Sona was remarkable and very helpful, she made the process simple and nice
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Iniekedou, we’re delighted Sona offered such caring assistance and made everything feel smooth. Thank you for sharing your experience. -Suhaas
Smooth as butter,The process done just…
Smooth as butter,The process done just like thatby sona Thanks
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Sai, it’s a pleasure to hear that Sona provided such a seamless experience and ensured everything was sorted effortlessly for you. -Kishan
upgrade
thank for your service Zee. had a great experience with three again. Zee gave us great advice and great care and told us what to do and what was a great plan. thank you so much.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hello Rena, knowing Zee’s guidance and support made your experience enjoyable. Thank you for taking the time to leave such a brilliant 5 ⭐ review! -Suhaas
Good experience by sona
Walked to change over accounts and ended up saving alot of money
Sony was very helpful and quick
Thank you
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for sharing this, Freddie. We’re thrilled to hear how smoothly everything came together and that Sony made the whole process feel effortless. It’s fantastic to know you walked away with something that brings real value. -Manavata
Complicated problem solved and saved us…
Complicated problem solved and saved us a lot of money
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Frazier, it’s great to hear the issue was handled so effectively and made a difference for you. Enjoy rest of your day! -Afaq
Most helpfuladvisor
Most helpfuladvisor. Considered my needs and tried to satisfy them. Due to your pleasant and attentive staff i will continue to attend here. This is the fouth mobile purchased from this store. Please let it continue in same manner. Zee
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Derrick, we appreciate your loyalty and are glad Zee’s dedicated approach ensured your requirements were met with the high standard of care you’ve come to expect across your many visits. -Kishan
Fantastic service
Fantastic service, let us know of several options to cut combined bills and make the experience easier and smoother to make the changes. Would highly recommend! Good service by sons haven’t had such a amazing service with three in last 3-4 years but was worth visiting Watford three
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Lauren, team members like those in our Watford branch turn account updates into such a seamless experience, and we’re glad to have had you as part of our family for these last four years. -Kishan
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